2nd Line Support Engineer salaries in Virginia Water, SRY

At least 2 years of experience on a service desk and on-site user support. You'll occasionally visit customer sites to deliver high-quality service,…

£27,000 - £33,000 a year

Setting up new user accounts and resolving access or password issues. Handling support queries by phone and email. No two days are the same.

Customer Communication: Maintain clear and professional communication with customers regarding the status of their incidents and requests.

Diagnosing and resolving a wide range of IT issues for customers remotely. Providing proactive advice on best practice and approaches for our customers.

Taking ownership of your tickets with a customer focused attitude and being constantly involved in collaboration with the rest of the team.

£34,000 - £40,000 a year

We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st…

£30,000 - £40,000 a year

3 days ago