Service Desk Analyst salaries in Wakefield, WYK

Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary. 1-2 years of experience in IT support or customer service role preferred.

£27,000 - £30,000 a year

2 My Days (in addition to your holiday entitlement). Resolve 1st and 2nd Line issues for all colleagues in a timely manner. Flexible and can-do attitude.

9 days ago

Communicate and collaborate – Act as a key liaison between customers, suppliers, and internal teams to drive effective problem resolution.

Full UK driving licence and willingness to travel to Group sites as required. Act as the first point of contact for IT incidents, queries and service requests.

4 days ago

Ability to work with internal support teams and 3rd party service providers to anticipate and resolve issues to deliver a continuously improving service…

£27,000 a year

To answer incoming calls in a professional, courteous and timely manner. The provision of 1st line IT support to Trust users either in person, by telephone or…

£25,760 - £27,476 a year

12 days ago