Support Escalation Engineer salaries in England

This is a high-responsibility role, requiring a deep understanding of networking technologies, rapid troubleshooting capabilities, and the ability to manage…

£35,000 a year

5 days ago

You must be confident speaking with customers, comfortable managing multiple tickets, and able to build strong stakeholder relationships.

£30,000 - £50,000 a year

Patience and empathy when dealing with frustrated or non-technical customers. In this role, you will be the initial point of contact for customers seeking…

£27,608 a year

You will act as a key escalation point for other members of the team, working closely with customers, colleagues, and third-party vendors to ensure excellent…

£26,000 - £32,000 a year

Profit share bonus scheme (non-sales, subject to T&C’s). Communicate planned maintenance windows and anticipated service impact to customers and stakeholders.

£45,000 - £55,000 a year

Be accountable for achieving all set KPIs and SLAs, driving performance through regular reviews and continuous improvement.

11 days ago