Service Desk Analyst salaries in Westoning, BDF

Hybrid – 2 days in our Toddington office. Be the friendly first point of contact for IT queries, ensuring colleagues feel supported.

2 days ago

Our Service Desk supports customers 24/7, but this role operates on a 19:00–07:00 4 days on, 4 days off shift pattern as part of the wider team.

Follow-Up: Conduct follow-up calls or emails to ensure resolution satisfaction and gather user feedback. User Account Management: Assist with password resets,…

£28,719 a year

8 days ago

Incident management experience or equivalent Ability to take ownership and be responsible for actions Experience in finance or banking industry (desirable but…

Up to £2,500 a week

User account administration experience (Active Directory and/or Azure AD), including access management and good security hygiene.

£24,060 - £36,798 a year

Maintain Level 1 and 2 support capabilities when operational gaps occur. 3-5 years in a Service Desk or IT support capacity.