Support Analyst salaries in Wirksworth, DBY

Develop fundamental understanding of fluid performance and support product innovation. Provide technical foresight as a subject matter expert.

Deal with queries escalated from the Customer Support Pods and assist with incoming queries via call, email and live chat in a friendly and clear manner;…

The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required.

Provide a proactive, customer-focused service to managers and staff, resolving queries promptly and escalating more complex matters to the right colleague.

£33,824 - £38,028 a year

9 days ago

Experience providing Level 2 technical support in both remote and onsite environments (Preferred). This role is a core member of the Service Desk and should be…

7 days ago

Supporting IT critical incidents, liaising with key staff across DTS and the wider Hallam community. Oversee and co-ordinate the operational activities of the…

£32,080 - £38,784 a year

5 days ago