Technical document engineer Work, Jobs in Alfreton, Dby (with Salaries)

FDS Installation Engineer
Cyncly —Ashby-De-La-Zouch
- Full-time
- Travel
Senior Quality Engineer (Bulk Inspection)
Assystem —Sheffield
- Hybrid work
- Engineering
- No degree
- Quality control
- Annual leave
- Work from home
Mechanical Engineer
Assystem —Derby
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
Senior Controls Engineer
March —Sheffield
- £0.01 a year
- Programmable logic controllers
- Continuous improvement
- Mentoring
- Annual leave
- Employee discount
Quick apply
Graduate Civil Engineer - Water - 2027 (Derby)
Stantec —Derby
- Hybrid work
- Civil engineering
- Engineering
- Bachelor's degree
6d
Senior / Principal Systems Engineer
AtkinsRéalis —Sheffield
- Full-time
- Hybrid work
- Leadership
2d
Electrical Engineer
Assystem —Derby
- Hybrid work
- Travel
- In-person
Principal Building Services Engineer (Electrical)
PickEverard —Nottingham
- Business development
- No degree
- Mentoring
- Annual leave
- Employee assistance programme
13d
Commercial Gas Engineer
Robinsons Facilities Services —Sheffield
- Up to £50,000 a year
- Overtime
- Maintenance
- HVAC
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
Senior EC&I Engineer
Assystem —Derby
- Travel
- In-person
- Communication skills
Senior Mechanical Engineer
Assystem —Derby
- Engineering
- System design
- Project management
Principal OHL Design Engineer
Balfour Beatty —Derby
- Hybrid work
- Microsoft Word
- Mentoring
- Training & development
- Annual leave
Senior Design Engineer
Balfour Beatty —Derby
- Engineering
- Training & development
- Annual leave
Senior Principal Mechanical Engineer
Assystem —Derby
- Team management
- Travel
- Budgeting
Principal Mechanical Engineer
Assystem —Derby
- Team management
- Mentoring
- Organisational skills
Operations Manager
Sonoco Limited RPC Chesterfield and Bradford —Chesterfield
- Bachelor's degree
- Continuous improvement
- Quality control
Quick apply
Integrity Plant Engineers – Pressure Systems
Risktec Solutions —Derby
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Business development
Gas Turbine Systems Engineer
Quest Global —Derby
- Full-time
Quick apply
Senior Structural Engineer
AECOM —Nottingham
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Principal Design Engineer - Foundations
Balfour Beatty —Derby
- Hybrid work
- Civil engineering
- Computer literacy
- Contracts
- Annual leave

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FDS Installation Engineer

Cyncly -
Ashby-De-La-Zouch

Apply Now

Job details

Full-time

Qualifications

Technical troubleshooting
Software deployment
Content creation
Technical writing
Customer support
Multidisciplinary collaboration
Application support

Full job description

Location: Hybrid, office Ashby de la Zouch, with travel to customer sites
Department: Customer Support EMEA
Reports To: Paul Jones
Job Type: Full Time / Permanent

About Us

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology.

About the Role

We are seeking a proactive and technically skilled Installations Engineer to join our team, supporting the deployment and optimization of Cyncly software solutions within the Windows and Doors industry. This role combines hands-on technical work with customer-facing responsibilities, including onsite and remote installations, system upgrades, and second-line support.

You’ll work closely with our Support Desk, R&D, and customers to troubleshoot complex issues, integrate new machinery into production environments, and build tailored content such as material lists. You’ll also play a key role in onboarding and training new users, ensuring they get the most out of our software.

This is a field-based role with regular travel to customer sites across the UK and potentially internationally. While much of the work can be done remotely, you should be comfortable with flexible scheduling and occasional extended travel. In return, we offer a supportive environment with opportunities for professional growth , including being part of an initiative to introduce cutting-edge manufacturing technologies, cross-functional collaboration, and ongoing training to advance your technical and industry expertise.

Key Responsibilities

Provide 2 nd line technical support to customers via email, chat, phone, and onsite visits.
Troubleshoot and resolve software issues, bugs, and performance problems.
Collaborate with R&D to escalate and resolve complex issues.
Assist Support Desk team members resolve 1 st line technical support issues.
Document support cases, solutions, and best practices in our knowledge base.
Onsite and remote installations and upgrades of Cyncly Software products.
Build content (Material Lists) for distribution to Cyncly customers.
Manage integration of new machines into customer production facilities.
Onboard and train new users on Cyncly software products.
Monitor system performance and proactively identify potential issues.
Participate in the improvement of support processes and tools.

Products Supported

Window Designer (on-prem window & door manufacturing system)
Stock Assistant
ScanStation (Bar Code Tracking)
Zandi
Fengo2 (iPhone App / CPQ tool)
Cloud Retailer (a hosted online version of Window Designer)

Working for us

We are a dynamic and innovative company that still holds onto our founding ethos of collaboration, openness, and commitment to excellence. We have big ambitions and are moving fast to reach them through our biggest asset – our people.

You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our employees.

Our teams recognize that all people come with a wealth of experience and talent beyond just the technical requirements of the position. Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage candidates from all backgrounds to apply to our roles. Come and join an international and motivated team in a growing technology company.

Apply Now

Refine Your Search

technical document engineer jobs in alfreton, dby

FDS Installation Engineer

Senior Quality Engineer (Bulk Inspection)

Mechanical Engineer

Senior Controls Engineer

Graduate Civil Engineer - Water - 2027 (Derby)

Senior / Principal Systems Engineer

Electrical Engineer

Principal Building Services Engineer (Electrical)

Commercial Gas Engineer

Senior EC&I Engineer

Senior Mechanical Engineer

Principal OHL Design Engineer

Senior Design Engineer

Senior Principal Mechanical Engineer

Principal Mechanical Engineer

Operations Manager

Integrity Plant Engineers – Pressure Systems

Gas Turbine Systems Engineer

Senior Structural Engineer

Principal Design Engineer - Foundations

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