Guest service agent Work, Jobs in Barnet, Gtl (with Salaries)

Lobby Ambassador
Rendall & Rittner —London
- £30,000 a year
- Full-time
- Hotel
- Front desk
- Guest services
- Employee assistance programme
- Employee discount
2d
Reservation Agent
Frasers Hospitality —London
- Customer service
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Restaurant Reservations Agent
Hilton —London
- Full-time
- Computer literacy
- Hotel
- Computer skills
Customer Service Host
ATG Entertainment Limited —Richmond
- £12.71 an hour
- Weekend availability
- Microsoft Word
- Hotel
- Restaurant
11d
Customer Service Assistant - Pier Crew
Hornblower —London
- £12.71 an hour
- Full-time
- Customer service
- First Aid Certification
- Guest services
Quick apply
13d
Cluster Reservations Manager
Hilton —Watford
- £34,000 - £38,000 a year
- Full-time
- Hotel
- Team management
- Training & development
- Employee stock purchase plan
- Annual leave
9d
Front Desk Agent, The Savoy Hotel
FAIRMONT —London
- £36,316 a year
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
F&B Reservations Agent
The Chancery Rosewood —London
- Full-time
- Hotel
- Employee discount
- Life insurance
Quick apply
Sales and Events Executive
The Evolv Collection Sales —London
- Full-time
- Microsoft Word
- Communication skills
- Employee discount
Quick apply
Front Desk Hospitality Agent
Sonder Holdings —London
- Weekend availability
- Computer literacy
- Travel
- Front desk
- Flexible schedule
Security Officer
Rendall & Rittner —London
- £26,475 a year
- Full-time
- Employee assistance programme
- Employee discount
Reservations Agent- Part Time
Millennium Hotel and Resorts UK —Slough
- Part-time
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Cluster Groups, Conference and Events Coordinator
Hilton —London
- £25,775.88 - £26,000.00 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
3d
Reservation Agent - Maternity Cover
MERCURE —London
- Full-time
- Bar
- Hotel
- Employee discount
Quick apply
Guest Experience Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Events Executive
RAFFLES —London
- Full-time
- Hotel
- Communication skills
- Time management
- Employee assistance programme
- Sick pay
Quick apply
11d
Workplace Operations Manager
Corndel —London
- Up to £30,000 a year
- Organisational skills
Hotel Revenue Manager
Mayfair house london —London
- £15 - £30 an hour
- Part-time
- Hospitality
- Hotel
- Analysis skills
- Work from home
Quick apply
13d
Senior Reservation Executive
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Training & development
- Employee assistance programme
- Employee discount
10d
Reception and Club Host
Rendall & Rittner —London
- £32,500 a year
- Weekend availability
- Hotel
- Front desk
- Employee assistance programme
- Employee discount

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Lobby Ambassador

Rendall & Rittner -
London

Apply Now

Job details

Full-time
£30,000 a year
2 days ago

Benefits

Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Stakeholder liaison
Front desk
Guest services

Full job description

LOBBY AMBASSADOR

Rendall & Rittner • 30,000 • 9 Millbank - SW1P 3AN • 4 Days on, 4 Days off, 0800 - 2000

DEVELOPMENT DETAILS

Step into a landmark riverside residence in Westminster, where a Grade II listed building has been reimagined into 201 premium apartments by Berkeley Group. You’ll support an established 24-hour concierge team and welcome a discerning community who enjoy a pool, fitness studio, cinema, sauna and private dining spaces. The setting is elegant, service-led and fast-paced, with the Thames on your doorstep and excellent transport a short walk away.

ROLE EXPECTATIONS

You will be the welcoming face of the building, creating exceptional first impressions and seamless experiences for residents and guests. Most days you’ll manage the lobby flow, handle enquiries, coordinate with the concierge team, and keep standards high while proactively resolving issues.

WHAT SUCCESS LOOKS LIKE

Every resident and guest is greeted promptly, warmly and by name where possible.
The lobby feels calm, immaculate and professionally managed throughout your shift.
Enquiries, deliveries and bookings are handled efficiently with clear follow-up.
Communication with concierge, security and contractors is timely and accurate.
Potential issues are spotted early and resolved or escalated with ownership.
Handover notes are thorough, enabling smooth 24/7 service continuity.

HOW YOU'LL SPEND MOST OF YOUR TIME

Hosting the lobby: welcoming arrivals, managing visitor access and maintaining a polished front-of-house.
Handling enquiries: answering questions, logging requests and coordinating concierge services.
Managing deliveries and returns, ensuring secure, efficient parcel handling.
Monitoring building standards, reporting maintenance issues and supporting H&S checks.
Liaising with residents, contractors and colleagues to schedule visits and minimise disruption.
Completing accurate shift reports and handovers.

WHO THIS ROLE IS FOR

You take pride in creating memorable service moments and building trusted relationships.
You stay composed under pressure and bring a solutions-first mindset.
You are detail-focused, organised and consistent in a luxury environment.
You’re a clear, confident communicator who enjoys working as part of a 24/7 team.
You’re punctual, reliable and comfortable with a structured shift pattern.

EXPERIENCE THAT HELPS

Front-of-house or hospitality experience in high-end residential, hotel or corporate settings.
Working knowledge of access control, visitor management or parcel systems.
Familiarity with H&S awareness and incident reporting.
Experience coordinating contractors or facilities tasks.
Background in handling VIP expectations with discretion and professionalism.

WHAT WE OFFER

16 days holiday plus bank holidays
Enrolment into the Rendall & Rittner pension scheme
Employee assistance programme supporting family, health, money and work
Employee referral scheme
Team uniform* subject to development
Fully funded training and development opportunities
Access to discounts across travel, retail, fitness and entertainment

ABOUT RENDALL & RITTNER

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.

We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

HOW WE HIRE

Initial conversation with our talent team
Interview focused on customer service excellence, situational judgement, communication, and your approach to maintaining luxury front-of-house standards and safe operations

We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

Apply with your CV.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Appointment is subject to a valid DBS check.

Apply Now

Refine Your Search

guest service agent jobs in barnet, gtl

Lobby Ambassador

Reservation Agent

Restaurant Reservations Agent

Customer Service Host

Customer Service Assistant - Pier Crew

Cluster Reservations Manager

Front Desk Agent, The Savoy Hotel

F&B Reservations Agent

Sales and Events Executive

Front Desk Hospitality Agent

Security Officer

Reservations Agent- Part Time

Cluster Groups, Conference and Events Coordinator

Reservation Agent - Maternity Cover

Guest Experience Agent, Pre-Opening - The St. Regis London

Events Executive

Workplace Operations Manager

Hotel Revenue Manager

Senior Reservation Executive

Reception and Club Host

I want to receive the latest job alerts for guest service agent in barnet, gtl

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