Technical support Work, Jobs in Biggleswade, Bdf (with Salaries)

Customer Services Agent
Midpoint Communications —Milton Keynes
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee discount
Quick apply
8d
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Continuous improvement
- In-person
Apprentice Information and Communication Technician
Routeco —Milton Keynes
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
1d
Microsoft Instructor
BPP Holdings —Wyboston
- Overtime
- Remote
- Teaching
- Annual leave
Application Support Consultant
GenetiQ —Hemel Hempstead
- Full-time
- Hybrid work
- Computer Science
- ERP systems
- Databases
- Annual leave
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1d
Security Learning Engagement Partner
Tesco UK —Welwyn Garden City
- Full-time
- Training & development
- Communication skills
- Employee assistance programme
16h

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technical support jobs near biggleswade, bdf

Customer Services Agent

Midpoint Communications -
Milton Keynes

Quick apply

Job details

Part-time | Full-time
8 days ago

Benefits

Employee discount

Qualifications

Microsoft Word
Technical troubleshooting
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Computer literacy
GCSE
Internal department liaison
Technical support
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

***VACANCY - MILTON KEYNES***

Job Title: Customer Service Agent - Telecommunications Sector

Company Overview:

Join a dynamic and innovative telecommunications company dedicated to providing exceptional customer service experiences. At our company, we believe in connecting people and businesses seamlessly through our advanced technology solutions. As a Customer Service Agent, you'll play a vital role in ensuring our customers receive top-notch support and assistance with their telecommunications needs.

Job Description:

We are seeking a passionate and customer-focused individual to join our team as a Customer Service Agent. In this role, you will be responsible for delivering outstanding service to our customers across various communication channels, including phone and email. You'll assist customers with inquiries, technical support, billing issues, service activations, and more, ensuring their needs are met promptly and effectively.

Key Responsibilities:

- Provide exceptional customer service and support to resolve inquiries and issues promptly.

- Handle customer queries via phone, email, and other communication channels.

- Troubleshoot technical issues related to telecommunications services and devices.

- Assist customers with service activations, upgrades, and account management tasks.

- Address billing inquiries, process payments, and handle account adjustments.

- Educate customers on product features, service plans, and promotions.

- Document customer interactions and resolutions accurately in the system.

- Collaborate with other departments to escalate and resolve complex issues.

- Stay up-to-date on product knowledge, industry trends, and company policies.

Qualifications:

- Preferably experience in customer service or a related field.

- Strong communication skills with a friendly and professional demeanor.

- Excellent problem-solving abilities and attention to detail.

- Ability to multitask and work efficiently in a fast-paced environment.

- Proficiency in using computer systems and software applications.

- Commitment to delivering exceptional customer experiences and exceeding expectations.

Benefits:

- Competitive salary with performance-based incentives.

- Ongoing training and development opportunities to enhance your skills and advance your career.

- A positive and supportive work environment with opportunities for growth and advancement.

- Employee discounts on telecommunications services and products.

How to Apply:

If you're passionate about delivering exceptional customer service and making a difference in the telecommunications industry, we want to hear from you! Please submit your CV detailing your relevant experience and why you're the perfect fit for this role. We look forward to reviewing your application and welcoming you to our team. Apply now and be a part of our journey to connect the world!

Midpoint Communications Limited is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.

Job Types: Full-time, Part-time, Contract, Permanent

Work Location: In person

Quick apply

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technical support jobs in biggleswade, bdf

Customer Services Agent

Senior IT Support Engineer - On-site Services

Apprentice Information and Communication Technician

Microsoft Instructor

Application Support Consultant

Security Learning Engagement Partner

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