Deployment manager Work, Jobs in Thundersley, Ess (with Salaries)

Customer & Technical Services Specialist
Monitor Audio Ltd —Rayleigh
- £21,200 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee discount
Quick apply
3d
Workshop Manager - Basildon
Arc —Basildon
- £30,000 - £40,000 a year
- Management
- Customer service
- Supervising experience
Nursery Manager
N Family Club —London
- £45,926 - £65,354 a year
- Full-time
- Childcare
- Customer service
- Leadership
- Paid training
- Employee discount
Quick apply
SAP Asset Management Trainer
Learnfly Edtech Pvt Ltd —London
- £1,000 - £1,500 a week
- System design
- IT
- In-person
Quick apply
8d
Assistant Manager
Starbucks —Southend-on-Sea
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
10d
Technical Manager
Moove Lubricants —Gravesend
- Full-time
- Spanish
- Engineering
- English
- Free parking
- Employee assistance programme
Quick apply
Assistant General Manager
London Southend Airport —Southend-on-Sea
- £1 - £40,000 a year
- Weekend availability
- Hospitality
- Café
- Employee assistance programme
- Employee discount
Quick apply
Instrumentation Technician
The Environmental Protection Group —Basildon
- £25,250 - £28,000 a year
- Full-time
- Laboratory experience
- Maintenance
- Bachelor's degree
- Health & wellbeing programme
- Life insurance
Quick apply
8d
UK IT Programme Manager
The Peninsular and Oriental Steam Navigation Company —Stanford-le-Hope
- PMP
- Travel
Quick apply
7d
Senior Reliability Engineer
ADM —Erith
- Engineering
- Maintenance
- Analysis skills
3d
Store Manager - Designate
Halfords —Dartford
- £38,000 - £43,000 a year
- Full-time
- Sales
- Microsoft Office
- Annual leave
- Employee discount
Applied Research Manager DEMEA
Berry Gardens Limited —Maidstone
- Spanish
- English
- Master's degree
Quick apply
Senior Network Engineer - Basildon
Arc —Basildon
- Hybrid work
- Customer service
- Computer networking
- Work from home
7d
Assistant Deputy Manager
N Family Club —London
- £33,717 - £35,131 a year
- Full-time
- Childcare
- Customer service
- Leadership
- Paid training
- Employee discount
Quick apply
General Manager (Multi‑Site Early‑Years Settings)
Happi Feet Nursery —Belvedere
- £33,000.00 - £41,869.61 a year
- Full-time
- Management
- Travel
- In-person
- Free parking
- Employee discount
Quick apply
Plant IT CIM Engineer
Select Engineering —Dagenham
- £27.38 an hour
- Weekend availability
- Agile
- Communication skills
21h
IT Project Manager - Systems
The Peninsular and Oriental Steam Navigation Company —Stanford-le-Hope
- PMP
- Project management
- Travel
Quick apply
6d
Registered Nurse
Avery Healthcare —Sittingbourne
- £22 - £23 an hour
Quick apply
IT Project Manager - Core Platforms
The Peninsular and Oriental Steam Navigation Company —Stanford-le-Hope
- Azure
- PMP
- Project management
Quick apply
7d
CNC Administrator
Henry Schein Dental (UK) —Gillingham
- Full-time
- SQL
- Analysis skills
- Organisational skills

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Customer & Technical Services Specialist

Monitor Audio Ltd -
Rayleigh

Quick apply

Job details

Permanent | Full-time
£21,200 - £25,000 a year
3 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Customer service
Technical support
Microsoft Office
Communication skills
Adobe Acrobat

Full job description

Customer & Technical Services Specialist

Monitor Audio Group is a British Audio manufacturer of some of the world’s most respected and innovative high-fidelity brands. There are currently three British brands that make up the group: Monitor Audio, Roksan and Blok, covering solutions for Hi-Fi, Electronics, Home Theatre, Architectural speakers, and Hi-Fi furniture. Each has its own unique story, and each brings the listener closer to the music and film they love.

Monitor Audio Group is proud of its legacy but equally proud of its continuing mission to seek excellence in sound – the worldwide accolades and awards that we receive are testament to the team's continued ambition to innovate and perfect the craft, allowing customers to experience a truly enhanced high-fidelity listening experience.

Monitor Audio Group is now looking to enrich the Customer and Technical Support Department through the placement of a highly motivated and technically minded, Customer & Technical Services Specialist to drive the group’s UK growth ambitions within this segment, and support of its nationwide specialist distribution and independent integration and retail partners.

The role

Reporting to the Customer Service and Technical Manager, the Technical Services Specialist role will involve assisting with technical support queries, handling customer phone calls and booking in returns and repairs with dedicated technicians.

The ideal candidate will have an interest in audio and enthusiasm for providing great customer service across three well-established premium British brands.

You’ll work as part of a close-knit team of experts and play a role in the deployment of the Groups’ global customer support.

Main responsibilities

Manage all customer returns through to closure
Ensure Return Merchandise Authorisation (RMA) process is always followed, and data is maintained in line with procedures
Book collections / dispatch of returns with carriers
Collect card payments from customers as applicable
Process spare parts orders for picking by warehouse
Assist customer services team with other customer queries under the guidance of the Customer & Technical Service Manager
Assist in production of RMA performance statistics and trends analyses
Contribute ideas and solutions towards the department’s goal of improving the customer experience of Monitor Audio customers

Desirable qualities

A basic understanding of customer service principles
Strong communication and writing skills
Familiarity or interest in audio/hi-fi considerably preferred
Proficiency in Microsoft Office and Adobe Acrobat
Ability to work collaboratively in a team
Proactive approach to problem-solving and troubleshooting
Enthusiasm and willingness to learn

Interfaces and reporting lines

The Customer & Technical Services Specialist role will be based at the Monitor Audio HQ, in Rayleigh, Essex. Please email your CV and covering letter to: [email protected].

NO AGENCIES TO APPLY

Pay: £21,200.00-£25,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

deployment manager jobs in thundersley, ess

Customer & Technical Services Specialist

Workshop Manager - Basildon

Nursery Manager

SAP Asset Management Trainer

Assistant Manager

Technical Manager

Assistant General Manager

Instrumentation Technician

UK IT Programme Manager

Senior Reliability Engineer

Store Manager - Designate

Applied Research Manager DEMEA

Senior Network Engineer - Basildon

Assistant Deputy Manager

General Manager (Multi‑Site Early‑Years Settings)

Plant IT CIM Engineer

IT Project Manager - Systems

Registered Nurse

IT Project Manager - Core Platforms

CNC Administrator

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