Customer solutions specialist Work, Jobs in Marchington, Sts (with Salaries)

Customer Service Specialist
H.B. Fuller —Tamworth
- Spanish
- English
- Communication skills
3d
Customer Service Executive
Johnsons Workwear Ltd —Uttoxeter
- £32,208.58 a year
- Full-time
- Health & wellbeing programme
Quick apply
2d
Logistics and Event Coordinator
Everyman Driving Experiences —Derby
- £28,000 - £30,000 a year
- Weekend availability
- Administrative experience
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
Administrator
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Databases
- Administrative experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Product Specialist –Excavators
JCB —Uttoxeter
- Full-time
- Travel
- Communication skills
- Gym membership
Multimedia Specialist
Mastermover —Ashbourne
Transport Clerk
Mitchell Drainage and Environmental Solutions Ltd —Burton-On-Trent
- £26,500 - £28,000 a year
- Full-time
- Administrative experience
- Analysis skills
- Data entry
- Free parking
Quick apply
2d
IT Specialist
bet365 —Stoke-on-Trent
- Full-time
- Continuous improvement
Quick apply
Property Portfolio Manager
Broad Oak Properties —Cheadle
- Full-time
- Communication skills
- Negotiation
- Free parking
Quick apply
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Conflict management
- Data entry
- Annual leave
- Employee assistance programme
Mobility Support Specialist
TELESOFT LLC DBA CALERO —Cannock
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
2d
Commercial Assistant
Lanes Group —Stafford
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Databases
- Administrative experience
Quick apply
7d
QRC Specialist UKI
Getinge Ltd. —Derby
- Remote
- English
- SharePoint
Project Cost Specialist
ESCO Maritime Solutions —Rugeley
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
Quick apply
3d
Vulnerable Customer Specialist - Claims
Davies —Stoke-on-Trent
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
12d
Strategic Collections Specialist
Alexander Mann Solutions (AMS) —Derby
- Full-time
- Customer service
- Writing skills
- Data analysis skills
1d
Service Tendering Specialist
Hitachi —Stone
- Full-time
- English
- Bachelor's degree
- In-person
- Flexible schedule
Senior ERP Support Analyst
Quanex —Denby
- Full-time
- ERP systems
- Continuous improvement
- Mentoring
- Free parking
- Employee assistance programme
Quick apply
VodafoneThree - Incident Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Continuous improvement
- Analytics
- Employee discount
Export Customer Solutions Operator
Rhenus SE & Co. KG —Cannock
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
2d

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Customer Service Specialist

H.B. Fuller -
Tamworth

Apply Now

Job details

3 days ago

Qualifications

French
Spanish
Stakeholder collaboration
Client engagement
Stakeholder liaison
ERP software
Turkish
Internal department liaison
English
Microsoft Office Suite
Complaint handling
Customer relationship management
Relationship management
Greek
Customer interaction
Multidisciplinary collaboration
SAP ERP
Italian
Communication skills
Supply chain customer service
German
Dutch

Full job description

Tamworth, Staffordshire, United Kingdom

Hybrid

As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.

Position Overview

The Customer Service Specialist serves as the primary point of contact for an assigned customer portfolio, ensuring customer orders, quotations, account maintenance, and related activities are managed accurately and efficiently. This role works closely with Sales, Supply Chain, Logistics, and Finance teams to deliver excellent customer service and support customer satisfaction. The successful candidate will build strong customer relationships while ensuring compliance with company processes and service standards.

Primary Responsibilities

Manage the end-to-end customer order cycle, including order entry, maintenance, confirmations, tracking, and follow-up.
Serve as the primary point of contact for customers and coordinate timely resolution of customer enquiries.
Communicate proactively with customers regarding order changes, delays, or other issues affecting delivery.
Maintain accurate customer data within SAP, including customer master records, complaints, and invoice-related queries.
Collaborate with Sales, Supply Chain, Logistics, and Finance teams to support on-time, in-full (OTIF) delivery performance.
Support resolution of customer complaints, disputes, and service-related concerns.
Manage consignment stock processes and customer portal activities where applicable.
Build and maintain positive customer relationships through professional and knowledgeable communication.
Monitor material allocations and customer commitments while maintaining strong customer relationships.
Adhere to company SHE (Safety, Health & Environment) requirements and all applicable policies and procedures.

Minimum Requirements

GCSEs or equivalent
0-2 years of experience in customer service, order management, administration, or a related business support role.
Fluent written and spoken English.
Experience using Microsoft Office applications, including Outlook, Word, and Excel.
Strong communication and interpersonal skills with the ability to interact professionally with customers and internal stakeholders.
Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Eligibility to work in the UK.

Preferred Requirements

Experience working with SAP or a similar ERP system.
Experience in a manufacturing, industrial, chemical, or supply chain environment.
Knowledge of customer order management and fulfilment processes.
Fluency in an additional European language (e.g., German, French, Dutch, Spanish, Italian, Turkish, or Greek).
Experience working with customer portals and consignment stock management.
Ability to work effectively within cross-functional and international teams.

#LI-CR1

H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.

Apply Now

Refine Your Search

customer solutions specialist jobs in marchington, sts

Customer Service Specialist

Customer Service Executive

Logistics and Event Coordinator

Administrator

Product Specialist –Excavators

Multimedia Specialist

Transport Clerk

IT Specialist

Property Portfolio Manager

Internal Sales Coordinator (UltraTile)

Mobility Support Specialist

Commercial Assistant

QRC Specialist UKI

Project Cost Specialist

Vulnerable Customer Specialist - Claims

Strategic Collections Specialist

Service Tendering Specialist

Senior ERP Support Analyst

VodafoneThree - Incident Specialist

Export Customer Solutions Operator

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