Support centre analyst Work, Jobs in Thame, Oxf (with Salaries)

Quality Lab Analyst
Medik8 —Aylesbury
- £30,000 - £32,000 a year
- Quality control
- In-person
- Communication skills
- Employee discount
Quick apply
1d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
10d
Deskside Analyst
Hachette —Didcot
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Sales Manager
MotorEasy —Reading
- From £40,000 a year
- Full-time
- English
- In-person
- Leadership
Quick apply
Finance Analyst
Dominos —Milton Keynes
- Full-time
- Analysis skills
- Communication skills
- Analytics
QA Test Analyst
Bibby Financial Services —Banbury
- £40,000 - £46,000 a year
- Full-time
- Agile
- Gym membership
Quick apply
7d
Information Security Analyst
Kinetic Software —Milton Keynes
- £65,000 a year
- Hybrid work
- Organisational skills
- Employee assistance programme
- Employee discount
Location Strategy Analyst
Costa Limited —Wooburn
- Full-time
- Hybrid work
- Employee discount
Graduate EMEA FP&A Analyst
Essentra —Kidlington
- Hybrid work
- Data analysis skills
- English
- Bachelor's degree
- Annual leave
- Employee assistance programme
Security Operations Manager
NHBC —Milton Keynes
- £70,000 - £90,000 a year
- Hybrid work
- AI
- Communication skills
- Annual leave
- Employee discount
Counter Corruption Administration Specialist
Ministry of Justice —Hemel Hempstead
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Data entry
- Annual leave
4d
SOC Analyst L3
iomart —Marlow
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Analytics
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- Continuous improvement
- AI
- Leadership
Quick apply
Finance Analyst
Smiths Detection —Hemel Hempstead
- Full-time
- Leadership
Quick apply
Workplace Service Analyst & Supplier Management
Smiths Detection —Hemel Hempstead
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- No degree
Quick apply
Human Risk Analyst - Cyber Security Awareness Training
Saepio —High Wycombe
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Communication skills
- Annual leave
- Life insurance
Quick apply
Quality Assurance Team Leader (Lab)
Medik8 —Aylesbury
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Quality control
- Employee discount
Quick apply
3d
Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Team management
- Budgeting
- Leadership
- Flexible schedule
Customer Fulfilment Analyst (6-Month Temporary)
Mattel —Slough
- Full-time
- English
- Analysis skills
- Continuous improvement
Quick apply
6d
Business Engagement Manager
Smiths Detection —Hemel Hempstead
- Full-time
- Hybrid work
- Continuous improvement
- AI
- Leadership
Quick apply
4h

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Quality Lab Analyst

Medik8 -
Aylesbury

Quick apply

Job details

£30,000 - £32,000 a year
1 day ago

Benefits

Private medical insurance
Employee discount

Qualifications

Non-conformance investigation
Quality control sampling and lab testing
Laboratory information management systems
Quality control within general manufacturing industry
Quality control
Multidisciplinary collaboration
Root cause analysis
Instrumentation calibration
Communication skills

Full job description

At Medik8, we don’t just follow trends; we formulate the future of skincare. We are a fast-growing, clinical skincare brand dedicated to providing high-performance, results-driven products backed by scientific research and innovation. We operate with low egos, high standards, and a supportive community.

As our Lab Analyst, you will serve as a core pillar of our Quality team, and be responsible for the execution of quality control testing, equipment management, and compliance activities. This role is integral to the Quality Management System, ensuring that all products and processes adhere to established company and regulatory standards through hands-on testing, investigation, and diligent adherence to standard operating procedures.

This is an onsite role based at our Innovation Centre in Aylesbury.

Salary: £30,000 - £32,000.

Key Responsibilities:

Be the first point of contact for any quality or compliance issues and proactively turn these around to provide best quality services.
Perform daily calibrations on lab equipment.
Conduct conformity testing on all in-house manufactured products, including pH viscosity, density, and FTIR.
Perform retest activities and extend expiry dates of raw materials or bulks when required.
Perform routine Environmental Monitoring.
Perform routine Swabbing.
Raise OOS (Out of Specification) reports and initiate the formal investigation process.
Perform Microbiological Risk Assessments for planned/unplanned work in the clean rooms.
Perform investigations into non-conforming products, working with blending and R&D teams to ensure root cause is identified and corrective/preventative actions are in place.
Act as the main point of contact for external microbiology labs. Ensure all microbiological tests are performed for all bulks and finished products and other required testing by external labs.

What We Are Looking For

Essential Skills & Experience:

Demonstrable hands-on experience working in a laboratory setting, preferably within a regulated production environment such as cosmetics, pharmaceuticals, or FMCG.
Practical knowledge of essential physical and chemical testing methodologies, including pH, viscometry, and spectrometry (FTIR).
Proven capability to conduct structured problem-solving, document quality findings, and initiate OOS reporting procedures.
Excellent verbal and written communication skills to collaborate effectively across multidisciplinary operational teams.
Strong self-organisation skills with the ability to manage testing workflows autonomously.

Desired Skills & Experience:

Experience working within Quality Management Systems (QMS) or Laboratory Information Management Systems (LIMS).
Familiarity with cleanroom practices, environmental monitoring protocols, or microbiological assessment methods.
Prior exposure to Good Manufacturing Practice (GMP) requirements.

Please note: The successful candidate will be required to complete a pre-employment medical questionnaire.

About us

Founded in 2009 by UK scientists and brothers, we are a British, B Corp certified skincare brand renowned for clinical results without compromise. Our mission is to simplify the route to great skin through our pioneering CSA Philosophy: Vitamin C plus Sunscreen by day, and Vitamin A by night.

Culture & Benefits

We are a team of collaborative go-givers fuelled by a purpose-driven mentality. Innovation is at our core; we pride ourselves on doing everything in-house, challenging the norm and pushing the boundaries of possibility. We work with integrity and agility, ensuring our commitment to sustainability and quality is never compromised. Above all, we believe in community. Our diverse talents work cross-functionally because we know we achieve more together. It’s just who we are!

Some of the perks of being part of the Medik8 team include:

Wellbeing: 25 days holiday + bank holidays, Flexible & Hybrid working, Private Medical Insurance, Mental Health support.
Rewards: 75% Discount + Annual Product Allowance, Annual Performance Bonus, Long Service Awards.
Growth: Up-skilling support, regular Lunch & Learns, Flexible Career opportunities.
Impact: 2 Volunteering days per year, Matched Charitable Giving Scheme.

Want to do a little more research before you apply?
Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.

Our BCorp Commitment to JEDI (Justice, Equity, Diversity & Inclusion)

At Medik8, we are committed to cultivating a diverse, equitable, and inclusive workplace where every individual feels respected, valued, and empowered. We believe a rich tapestry of backgrounds, cultures, and perspectives fuels the innovation behind our products.
Research shows many candidates only apply if they meet 100% of a job description, however, we use the "60% Rule": if you meet over 60% of the requirements and have the passion to learn the rest, we want to hear from you.

Our Inclusive Hiring Standards:

Fair Chance Hiring: To support systemic justice, we do not request criminal record or credit checks during the application stage (unless legally required for the role).
Blind Recruiting: We use anonymised CV screening to focus purely on your talent and reduce bias.
Disability Confident: As a Level 2 employer, we guarantee an interview to disabled applicants who meet the minimum role criteria.
Immigration Integrity: We welcome all applicants within current Home Office guidance on sponsorship and Right to Work. We never artificially manipulate role scopes or salaries to meet requirements.

Be your authentic self. Apply today.

Quick apply

Refine Your Search

support centre analyst jobs in thame, oxf

Quality Lab Analyst

Contact Centre Operations Manager

Deskside Analyst

Sales Manager

Finance Analyst

QA Test Analyst

Information Security Analyst

Location Strategy Analyst

Graduate EMEA FP&A Analyst

Security Operations Manager

Counter Corruption Administration Specialist

SOC Analyst L3

Head of Service Desks - Reading, UK

Finance Analyst

Workplace Service Analyst & Supplier Management

Human Risk Analyst - Cyber Security Awareness Training

Quality Assurance Team Leader (Lab)

Senior Director, Information Technology EMEA

Customer Fulfilment Analyst (6-Month Temporary)

Business Engagement Manager

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