3rd line support Work, Jobs in Tile Hill, War (with Salaries)

Service & Support Technician
Unison Ltd —Kenilworth
- Overtime
- Hybrid work
- Spanish
- Writing skills
- Travel
Quick apply
13h
3rd Line Support Engineer
wavenet —Shirley
- Full-time
- Azure
- Windows
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- SharePoint
- In-person
Quick apply
3rd Line Infrastructure Engineer
OneSchool Global United Kingdom —Warwick
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- School
- Free parking
- Annual leave
IT Service Delivery Manager
Erud It Ltd —Leicester
- £35,000 - £42,000 a year
- Full-time
- Continuous improvement
- In-person
- Training & development
- Free parking
Quick apply
6d
IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Computer literacy
- Maintenance
- Warehouse experience
Quick apply
Service Advisor- Solihull
Tesla —Solihull
- English
- Flexible schedule
R0337 Personal Assistant
West Midlands Office of the Police and Crime Commissioner —Birmingham
- £32,613 - £37,020 a year
- Full-time
- In-person
- Communication skills
- Annual leave
Quick apply
2nd Line Technical Support – Infrastructure
SCC —Birmingham
- £30,000 - £38,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
First Line Manager
DHL Supply Chain —Rugby
- Full-time
- Leadership
- Communication skills
- Free parking
- Annual leave
IT Support Engineer
Precision Ceramics —Birmingham
- Full-time
- Azure
- Windows
- Computer networking
- Sick pay
Quick apply
8d
Quality Assurance Co-Ordinator
AYBL —Redditch
- Full-time
- Continuous improvement
- No degree
- Quality control
- Free parking
- Employee discount
Quick apply
9d
Maintenance Technician
Parker Hannifin Corporation —Coventry
- Full-time
- Maintenance
- Free parking
- Employee assistance programme
2nd Line Network Engineer
wavenet —Solihull
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Assistant Transport Manager
Stobart —Rugby
- Up to £38,950 a year
- Full-time
- Continuous improvement
- Computer skills
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Planner
GreenSquareAccord —Birmingham
- £27,000 - £30,800 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Network Engineer
ParentPay Group —Coventry
- Full-time
- Hybrid work
- Communication skills
- School
7d
Attendance Adviser
Warwickshire County Council —Warwick
- £12,736 - £13,713 a year
- Part-time
- English
- Travel
- Contracts
- Annual leave
9d
IT Support Engineer - Modern Workplace
Haas F1 Team —Banbury
- Weekend availability
- Bachelor's degree
- Continuous improvement
- Travel
Quick apply
9d
IT Service Desk Support Apprentice
QA Apprenticeships —Redditch
- £15,600 - £21,158 a year
- Monday to Friday
- Communication skills

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Service & Support Technician

Unison Ltd
Kenilworth

Quick apply

Job details

Permanent | Full-time
13 hours ago

Qualifications

French
Reactive maintenance implementation
Technical troubleshooting
Mechanical engineering
Spanish
Machinery breakdown fault-finding
Stakeholder liaison
Writing skills
Internal department liaison
Electrical engineering
Breakdown recovery
Equipment installation and commissioning
Organisational skills
Planned Preventative Maintenance (PPM) implementation
Customer support
NVQ
Industrial equipment
Customer interaction
BTEC
Communication skills
Planned maintenance
Remote diagnostics
Routine servicing
Time management
Help desk

Full job description

We are seeking an experienced Service & Support Technician, who is prepared to travel within the UK and worldwide. This position assumes a key role in the Service and Support Team by being at the front line assisting our customers at every stage including start-up and commissioning of equipment, performing planned maintenance, training customers, diagnosing equipment problems remotely, as well as responding to service break downs. The role will involve working with customers in a variety of industries including Oil & Gas, Aerospace and Automotive to help them get the most from their new and existing bending machines. The successful candidate will be willing to travel, be able to work under pressure and have a strong work ethic. Due to the nature of the industries we serve, anti- social hours i.e. weekend work and travel will be expected as and when required.

Key Objectives:

· Liaise effectively with the Service & Support Team on all installation, service and training schedules.

· Investigate and recommend ways to improve service levels, reduce costs, and improve quality standards and profitability on individual jobs/projects.

· Support customers remotely via company phone and laptop

Key Responsibilities:

· To Install, commission and service all Unison equipment: tube manipulation machinery, laser cutting machines and automation.

· To implement key customer service contracts, ensuring both scheduled service work, and machine breakdowns are dealt with professionally and that all conditions of Service Level Agreements are adhered to.

· To document and submit all signed installation, service and customer training paperwork in a timely manner.

· To ensure any outstanding issues are followed up and dealt with appropriately.

· To manage personal timesheets ensuring that they are an accurate reflection of the activity codes and time spent for individual clients.

· To gain an understanding of customers’ organisations, looking for further sales opportunities and promoting service contracts.

· To participate in site surveys and site meetings.

Skills:

· Ideally the successful candidate will have BTEC, NVQ Level 3, Advance GNVQ time served apprenticeship AND/OR proven practical experience in mechanical and electrical engineering in industry.

· Good written and verbal skills and be able to communicate at all levels both with internal staff and with customers.

· Good organisational and time management skills, ability to prioritise personal workloads in line with business and customer expectations.

· Must have a Customer Service Orientation and have excellent interpersonal and communication skills as the position involves daily interaction with customers, colleagues and 3rd party suppliers.

Work Conditions:

Overtime and/or anti-social working hours will be required to meet project delivery deadlines.

· Overseas travel will be required to meet project installation and service requirements (including but not limited to USA, Norway, Malaysia, Nigeria, Brazil, Angola, Ghana, Singapore, New Zealand)

· Fluent French or Spanish an advantage.

Experience:

Programmable logic controllers: 1 year (preferred)
Electrical or Mechanical Engineering: 3 years (preferred)

Training will be provided

Work Location: On the road. Reporting into offices in the Midlands or North Yorkshire.

Work Location: Hybrid remote in Kenilworth

Quick apply

Refine Your Search

3rd line support jobs in tile hill, war

Service & Support Technician

3rd Line Support Engineer

2nd Line Engineer - Support

3rd Line Infrastructure Engineer

IT Service Delivery Manager

IT Support Assistant

Service Advisor- Solihull

R0337 Personal Assistant

2nd Line Technical Support – Infrastructure

First Line Manager

IT Support Engineer

Quality Assurance Co-Ordinator

Maintenance Technician

2nd Line Network Engineer

Assistant Transport Manager

Planner

Network Engineer

Attendance Adviser

IT Support Engineer - Modern Workplace

IT Service Desk Support Apprentice

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