Junior software engineer Work, Jobs in Manchester, Eng (with Salaries)

Software Engineer (Support Function Lead / Support Engineer)
Byteful.com —Manchester
- £30,000 - £45,000 a year
- Full-time
- SQL
- Computer networking
- APIs
- Language training provided
- Employee discount
Quick apply
Geospatial Software Engineer
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Bachelor's degree
- Machine learning
- AI
- Gym membership
- Referral programme
Quick apply
4d
Lead Software Engineer
Bauer Media Group —Manchester
- Management
- Java
- AWS
Senior Software Engineer
Velociti Solutions —Chadderton
- Full-time
- Hybrid work
- Azure
- Mentoring
- AI
- Annual leave
Quick apply
4d
Performance Test Engineer- Manchester
FDM Group —Manchester
- Hybrid work
- Software troubleshooting
- AWS
- Analysis skills
- Annual leave
5d
Senior Full Stack Engineer
Mark43 —Manchester
- £90,000 - £125,000 a year
- Hybrid work
- Java
- AWS
- JavaScript
- Gym membership
Quick apply
Senior DevOps Engineer
Lloyds Banking Group —Manchester
- £72,702 - £88,000 a year
- Full-time
- Oracle
- Java
- Scripting
Senior Cyber Software Engineer/ Technical Lead
BAE Systems —Manchester
- Hybrid work
- Java
- C++
- JavaScript
Manager, Java Developer, Solutions, Engineering, AI & Data
Deloitte —Manchester
- Hybrid work
- Azure
- Java
- AWS
Staff Software Performance Engineer - Team Lead
Arm —Manchester
- £97,300 - £131,700 a year
- Hybrid work
- Management
- English
- Assembly
Senior Consultant, Java Developer, Solutions, Engineering, AI & Data
Deloitte —Manchester
- Hybrid work
- Azure
- Java
- AWS
Senior Software Engineer
Bauer Media Group —Manchester
- Java
- AWS
- Mentoring
Platform Engineer
QinetiQ —Manchester
- Part-time
- Hybrid work
- Driving
- Travel
- Leadership
Full Stack GIS Developer
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Azure
- Java
- AWS
- Gym membership
- Referral programme
Quick apply
Senior QA Engineer
Jacobs —Manchester
- Full-time
- Hybrid work
- Travel
- Mentoring
- In-person
10d
Vice President, Full-Stack Engineer
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Computer Science
- Engineering
- Java
Engineering Manager
Velociti Solutions —Chadderton
- Full-time
- Hybrid work
- Team management
- Mentoring
- AI
- Annual leave
Quick apply
4d
Senior Java Developer
Vix Technology —Manchester
- £75 - £95 a year
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Engineering
- Employee assistance programme
Quick apply
Senior EmbeddedSoftware Engineer
TechBiz Global GmbH —Manchester
- Full-time
- Engineering
- Master's degree
- C++
Quick apply
Senior Ruby Engineer
Hulcan —Manchester
- Full-time
- Remote
- System design
- AWS
- APIs
Quick apply

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junior software engineer jobs near manchester, eng

Software Engineer (Support Function Lead / Support Engineer)

Byteful.com
Manchester

Quick apply

Job details

Full-time
£30,000 - £45,000 a year

Benefits

Casual dress
Free flu jabs
Company pension
Language training provided
Company events
Employee discount
Transport links
Bereavement leave
Referral programme
Sick pay

Qualifications

Live chat
Technical troubleshooting
Ticket management
SQL querying
Technical support
SQL
Zendesk
REST
Computer networking
Technical writing
APIs
Communication skills
Python
Client onboarding compliance checks
Help desk

Full job description

About Byteful

Our residential proxy network is used by web scraping, automation and agentic AI companies worldwide. We support thousands of customers across 195+ countries and process 25+ billion proxy requests per month, with +252% YoY platform sign-up growth. We've grown to seven figures in ARR without raising a penny, and we're just getting started.

Software Engineer (Support Function Lead / Support Engineer)

Python, REST APIs, SQL
Manchester City Centre (Deansgate) – In-person, 5 days per week
Full-time
Salary between £30,000-45,000 (Dependent on experience and skill set)

About the role

We’re hiring a Junior–Mid Level Software Engineer (Support Function Lead / Support Engineer) to own customer success and build our support function from the ground up at a fast-growing proxy infrastructure company used by web-scraping, automation, and agentic AI companies worldwide.

We support thousands of customers across 200+ countries, process 15+ billion proxy requests per month, and handle petabytes of data flowing through our network.

We’ve grown bootstrapped to $2M ARR with +318% YoY platform sign-up growth — and we’re just getting started.

Right now, support runs through the founder. Your job is to change that. You’ll own the entire customer experience — from onboarding and KYC to technical troubleshooting and documentation — and build the tooling and processes that let us scale toward a 24/7 support team. This isn’t a ticket-answering job; it’s a build-the-function job that happens to include answering tickets.

This is a fast-paced, high-ownership startup environment. We move quickly, ship frequently, and expect you to learn fast, take responsibility, and make decisions without waiting for permission.

You’ll gain hands-on experience with support tooling and automation, API integration, KYC and identity verification, trust and safety, and the processes behind a SOC 2 attestation.

What you’ll be doing

Support customers across chat, email, and tickets — proxy integration, connection and blocking issues, billing and account queries
Build internal tooling and automations using APIs to speed up support tasks
Reduce ticket volume at the source by improving customer flows and UX
Own and improve customer-facing documentation and troubleshooting guides
Manage ticket triage and evaluate AI tooling for deflection and auto-triage
Run customer onboarding and KYC flows (iDenfy), including manual review edge cases
Handle abuse reports, AUP enforcement, and account suspensions
Feed ticket themes and pain points back into product decisions

What we’re looking for

Must have

1–3 years experience in a technical support, customer success, or similar role
Basic Python (or similar) for automation and working with APIs
Comfortable with REST APIs and reading API docs independently
Basic SQL for pulling customer data and debugging
Excellent written communication — clear, concise, and empathetic
Comfortable handling sensitive customer data (PII) responsibly
Comfortable working in-person in Manchester, 5 days per week
Strong ownership mindset — happy being the first person in the function

Nice to have

Experience with support platforms (Intercom, Zendesk, Plain, Front, Help Scout)
Familiarity with proxies/networking (residential vs ISP vs datacenter IPs, sessions, geotargeting)
Experience with identity verification tools (iDenfy, Sumsub, Onfido, Persona, Veriff)
Experience with AI support tooling (Intercom Fin, Zendesk AI) or OpenAI/Anthropic APIs
Trust and safety or abuse-handling exposure
Familiarity with SOC 2 or compliance platforms (Vanta, Drata, OneLeet)
Experience writing documentation in Mintlify, GitBook, or Notion
Willingness to relocate in the future is a plus. We plan to relocate our head office to London within the next few years, and compensation would be reassessed as part of any relocation.

What you’ll get

Salary between £30,000-45,000 (Dependent on experience and skill set)
High ownership from day one
The chance to build a support function from scratch
A steep learning curve and rapid growth
A young, ambitious team building a fast-growing company
Clear path toward leading the support team

How to apply

Send a short note on why you’re interested
Examples of customer-facing writing or any support/tooling you’ve worked on
GitHub or project links if available
Apply via Indeed platform.

Job Type: Full-time

Pay: £30,000.00-£45,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Employee discount
Free flu jabs
Language training provided
Referral programme
Sick pay
Transport links

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

junior software engineer jobs in manchester, eng

Software Engineer (Support Function Lead / Support Engineer)

Geospatial Software Engineer

Lead Software Engineer

Senior Software Engineer

Performance Test Engineer- Manchester

Senior Full Stack Engineer

Senior DevOps Engineer

Senior Cyber Software Engineer/ Technical Lead

Manager, Java Developer, Solutions, Engineering, AI & Data

Staff Software Performance Engineer - Team Lead

Senior Consultant, Java Developer, Solutions, Engineering, AI & Data

Senior Software Engineer

Platform Engineer

Full Stack GIS Developer

Senior QA Engineer

Vice President, Full-Stack Engineer

Engineering Manager

Senior Java Developer

Senior EmbeddedSoftware Engineer

Senior Ruby Engineer

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