Helpdesk support Work, Jobs in Carterton, Oxf (with Salaries)

Technical Support Specialist
Abbott Laboratories —Witney
- Full-time
- Customer service
- English
- Organisational skills
2d
1st Line Engineer
Commercial —Cheltenham
- £26,228 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Computer networking
- Work from home
- Employee assistance programme
Quick apply
Scheduling Team Member / Administrator
Quest Medical UK Ltd —Upper Heyford
- £24,000 a year
- Overtime
- Microsoft Office
- Administrative experience
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
8d
Administrator
UK Atomic Energy Authority —Culham
- £27,202 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
4d
2nd Line IT Engineer
Commercial —Cheltenham
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
1d
Senior IFS Finance Expert
Evotec —Abingdon
- Full-time
- Remote
- System design
- Master's degree
- SQL
- Annual leave
- Flexible schedule
Senior Facilities Technician
Spirax Sarco —Cheltenham
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Service Desk Analyst
Serco Plc —Swindon
- £28,330.74 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Employee assistance programme
4d
GI Systems Training & Support Officer
National Trust —Swindon
- £30,966 a year
- Full-time
- Hybrid work
- Data analysis skills
- Communication skills
- Free parking
- Employee assistance programme
4d
Service Desk Advisor - Weekends
Trust Systems —Cirencester
- £28,000 - £29,000 a year
- Weekend availability
- English
- Windows
- Driving
- Free parking
- Work from home
Quick apply
IT Helpdesk Support Apprentice
QA Apprenticeships —Cheltenham
- £17,000 - £19,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Windows
3d
IT Helpdesk Apprentice
Marlborough College —Marlborough
- £15,808.00 - £25,114.96 a year
- Full-time
- IT
- Communication skills
Field Service Engineer (Electron Detector Systems)
Quantum Detectors —Oxford
- £30,000 - £45,000 a year
- Full-time
- Schematics
- Engineering
- Windows
Quick apply
4d
Maintenance Electrician (Authorised Person)
VINCI Facilities UK —Oxford
- Full-time
- Maintenance
- In-person
Quick apply
2d

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1st Line Engineer
Commercial —Cheltenham
As a 1st Line Engineer, you will be the first point of contact for customers requiring technical support across multiple client environments.
£26,228 - £30,000 a year
Quick apply
Network and Infrastructure Engineer (Security Focused)
TLT —Bristol
Support access control verification, logging, audit evidence gathering and compliance reviews. You will also have access to an extensive range of benefits via…

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helpdesk support jobs near carterton, oxf

Technical Support Specialist

Abbott Laboratories -
Witney

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Job details

Full-time
2 days ago

Qualifications

Customer service
English
Technical support
Organisational skills
Customer support
Communication skills
Time management

Full job description

About the Role

We are seeking a Remote Care Technical Support Specialist to join our Customer & Technical Support team in Europe. In this role, you will provide first-line technical and customer support related to remote monitoring systems and services. You will work in a call centre environment, responding to inquiries from healthcare professionals, patients, field personnel, and internal stakeholders while ensuring a high level of customer satisfaction and compliance.

This is an office based role in: Solihull, Blythe Valley Park , Elder, Central Boulevard Solihull

Key Responsibilities

Respond to customer inquiries regarding technical issues, product-related questions, and remote monitoring support needs.
Document customer interactions accurately and comprehensively within designated systems.
Identify, collect, and capture relevant information related to product complaints and adverse events.
Prepare and submit Field Contact Reports (FCRs) in accordance with departmental procedures and quality requirements.
Maintain compliance with company policies, operating procedures, work instructions, and patient data privacy regulations.
Demonstrate strong time management and attendance practices while meeting service-level expectations.
Collaborate effectively with customers, healthcare professionals, colleagues, contractors, and vendors to resolve issues efficiently.
Deliver professional, positive, and solution-focused support in all interactions.

Required Qualifications

Fluent English language skills, both written and verbal.
Strong customer service and communication skills.
Ability to work effectively within a team environment and adapt to changing priorities.
Strong organizational skills, attention to detail, and ability to manage multiple activities simultaneously.
Proficiency with computer systems and software tools.

Preferred Qualifications

Previous experience in a technical support, customer support, helpdesk, or contact centre environment.
Experience supporting healthcare technology, medical devices, or remote monitoring solutions.
Additional European language skills are highly desirable.
Experience using analytical tools and reporting software.

What You'll Bring

Customer-focused mindset.
Strong problem-solving abilities.
Excellent communication and listening skills.
Ability to remain calm under pressure.
Commitment to quality, compliance, and data privacy.
Collaborative and team-oriented approach.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

We provide reasonable adjustments to qualified individuals with disabilities. To request a reasonable adjustment, please speak to your line manager or HR contact.

Apply Now

Refine Your Search

helpdesk support jobs in carterton, oxf

Technical Support Specialist

1st Line Engineer

Scheduling Team Member / Administrator

Administrator

2nd Line IT Engineer

Senior IFS Finance Expert

Senior Facilities Technician

Service Desk Analyst

GI Systems Training & Support Officer

Service Desk Advisor - Weekends

IT Helpdesk Support Apprentice

IT Helpdesk Apprentice

Field Service Engineer (Electron Detector Systems)

Maintenance Electrician (Authorised Person)

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