Customer experience associate Work, Jobs in Bournemouth, Eng (with Salaries)

Customer Service Associate - The Helm, Bournemouth
Savills Management Resources —Bournemouth
- £28,000 a year
- Monday to Friday
- Computer literacy
- Data entry
- Front desk
6d
Wholesale KYC Operations Payments Middle Office Associate / Senior Associate
JPMorganChase —Bournemouth
- Full-time
- Computer literacy
- English
- Analysis skills
6d
Strategic Executive Associate
Vitality —Bournemouth
- Microsoft Powerpoint
- Research
- Analysis skills
3d
Retail Associate
TK Maxx —Salisbury
- Part-time
- Customer service
- No experience needed
- Employee discount
1d
CONFERENCE & BANQUETING ASSOCIATE
Bournemouth Highcliff Marriott Hotel —Bournemouth
- Weekend availability
- Computer literacy
- English
- Hotel
Quick apply
Bankruptcy Service Support Senior Associate
JPMorganChase —Bournemouth
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Production Technician
South West Water —Bournemouth
- £27,000 - £33,000 a year
- Weekend availability
- English
- IT
- Communication skills
- Free parking
- Annual leave
Public Policy Advisor - Associate
ExxonMobil —Fawley
- Social media management
- Leadership
- Communication skills
13d
GFCC EMEA AML Investigations Governance & Reporting — Senior Associate
JPMorganChase —Bournemouth
- Full-time
- Organisational skills
- SharePoint
- Communication skills
13d
Clinical Territory Associate
Intuitive Surgical —Southampton
- Day shift
- Up to 50% travel
- Sales
- English
11d
Associate Acoustic Signature Analyst
QinetiQ —Winfrith Newburgh
- £44,100 - £49,000 a year
- Full-time
- Engineering
- Data analysis skills
- Communication skills
- Employee discount
HSE Advisor - Fawley
Altrad —Fawley
- £24.43 an hour
- Overtime
- Analysis skills
- Continuous improvement
- Organisational skills
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Southampton
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Delivery Driver
Azzuno Limited —Southampton
- From £175 a day
- Full-time
- Driving
- In-person
- Commercial driving
Quick apply
Full Time Supervisor, Tommy Hilfiger - Southampton
Tommy Hilfiger —Southampton
- Full-time
- Management
- Maintenance
- Communication skills
SALES EXECUTIVE
Verisure Services (UK) Limited —Southampton
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply
Kitchen Porter
Restaurant Associates —Beaulieu
- £12.80 an hour
- Weekend availability
- Customer service
- Restaurant
- Free parking
Senior Rehabilitation Case Manager - Salisbury
Proclaim Care Limited —Salisbury
- £52,000 - £55,000 a year
- Full-time
- Management
- Administrative experience
- Case management
- Annual leave
- Work from home
Brand Representative - Westquay, Hollister
Hollister —Southampton
- £10.85 an hour
- Organisational skills
- Store discount
- Employee discount
Assistant Manager - Westquay, Hollister
Hollister —Southampton
- £30,785 a year
- Management
- Sales
- English
- Store discount
- Annual leave

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Customer Service Associate - The Helm, Bournemouth

Savills Management Resources -
Bournemouth

Apply Now

Job details

£28,000 a year
6 days ago

Qualifications

Inbound customer enquiry call handling
Computer literacy
Incoming mail sorting
Filing
Access control monitoring
Social media platforms
Client services
Data entry
Front desk
Guest services
Property management

Full job description

Purpose of the Role

To provide high‑quality administrative support for the development, acting as the first point of contact for tenants and visitors. The role is responsible for the smooth day‑to‑day running of reception, front‑of‑house operations, and general administration. Working closely with the Building Manager and wider team, the Administrator will coordinate tasks, maintain organised systems, and ensure excellent customer service throughout the development supporting both commercial and residential.

Key Responsibilities

Administrative & Coordination Duties

Provide daily administrative support to the Building Manager, including filing, record‑keeping, data entry, and preparation of documents.
Supporting the Building Manager and Assistant Resident Service Manager with deposit releases, tenant registration and any other leasing administration as required.
Manage incoming email and telephone enquiries, directing queries appropriately and maintaining clear communication logs.
Organise and maintain all front‑of‑house and building management documentation, including contractor logs, inspection records, and health & safety files.
Support with scheduling contractor visits, coordinating access, and ensuring all relevant paperwork is completed and recorded.
Log, track, and follow up on maintenance issues, ensuring timely updates and closure of tasks.
Assist with the administration of minor works and coordinate with Maintenance Operatives and contractors.

Front‑of‑House & Customer Service

Act as the first point of contact for all commercial tenants and visitors, presenting a professional and welcoming environment.
Greet and assist tenants and guests, ensuring enquiries are handled promptly and effectively.
Maintain a well‑presented reception area and ensure all communal spaces reflect high standards at all times.
Receive, sort, and distribute post into the correct trays, maintaining tidy and organised mail systems. Processing post in a timely manner.
Manage tenant expectations and escalate queries to the Building Manager where required.

Building & Compliance Support

Assist in the daily running of the building, supporting administrative tasks as needed.
Monitor entry and exit points, ensuring robust security procedures and accurate visitor/contractor recording.
Work with the Building Manager to support compliance with Health & Safety and statutory requirements across the development.

General Duties

Support the wider team with ad‑hoc administrative or operational duties as required.
Contribute to the overall professional, efficient, and customer‑focused environment within the development.

Skills, Knowledge and Experience

Strong customer service ethic / background
Positive, can do attitude
Team Player
Common sense approach
Ability to think on their feet and make considered decisions
Outgoing, warm and friendly personality
Organised, meticulous, tenacious
Excellent written and spoken etiquette
IT literate and Social media savvy
Proactive

Working Hours - 5 days a week Monday – Friday 8am – 5pm – 1 hour for lunch

Salary - £28,000 + up to 10% discretional bonus

#LI-DNI

Please see our Benefits Booklet for more information.

Apply Now

Refine Your Search

customer experience associate jobs in bournemouth, eng

Customer Service Associate - The Helm, Bournemouth

Wholesale KYC Operations Payments Middle Office Associate / Senior Associate

Strategic Executive Associate

Retail Associate

CONFERENCE & BANQUETING ASSOCIATE

Bankruptcy Service Support Senior Associate

Production Technician

Public Policy Advisor - Associate

GFCC EMEA AML Investigations Governance & Reporting — Senior Associate

Clinical Territory Associate

Associate Acoustic Signature Analyst

HSE Advisor - Fawley

JUNIOR SALES CONSULTANT

Delivery Driver

Full Time Supervisor, Tommy Hilfiger - Southampton

SALES EXECUTIVE

Kitchen Porter

Senior Rehabilitation Case Manager - Salisbury

Brand Representative - Westquay, Hollister

Assistant Manager - Westquay, Hollister

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