Security systems engineer Work, Jobs in South Normanton, Dby (with Salaries)

Systems Engineer
Thrive —Mansfield
- Full-time
- Hybrid work
- Microsoft Outlook
- Communication skills
- Time management
Quick apply
4d
Security Systems Associate Engineer
Rolls-Royce SMR —Derby
- £30,000 - £39,375 a year
- Full-time
- Engineering
- Travel
- In-person
4d
Engineer Assistant
Rehlko —Heanor
- Full-time
Electrical Maintenance Engineer
Genuit Group —Ripley
- Full-time
Service Delivery Manager
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
Service Engineer - Security
Johnson Controls —Nottingham
- Overtime
- Customer service
- Analysis skills
- Communication skills
- Employee assistance programme
- Referral programme
11d
Infrastructure Engineer
HM Revenue and Customs —Nottingham
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Work from home
14d
CCTV Engineer
Star Group —Ilkeston
- £26,000 - £32,000 a year
- Customer service
- Maintenance
- Communication skills
Quick apply
11d
Lead Electronic Security Engineer
Reflex Systems Limited —Rotherham
- £38,000 a year
- Overtime
- Hybrid work
- Mentoring
- In-person
- Training & development
Quick apply
3d
Senior Systems Engineer
ASSYSTEM —Derby
- Full-time
- Hybrid work
Quick apply
Project Delivery Engineer
National Gas —Belper
- £55,500 - £65,500 a year
- Full-time
- Business development
- Continuous improvement
- In-person
Systems Administrator
Thrive —Mansfield
- Full-time
- Hybrid work
- Continuous improvement
- SharePoint
- Leadership
Quick apply
4d
IT Service Desk Engineer
Your IT Department Ltd —Eastwood
- Up to £35,000 a year
- Full-time
- Hybrid work
- Mentoring
- Computer networking
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Control Systems Engineer
ASSYSTEM —Derby
- Full-time
- Engineering
- Software development
- Communication skills
Quick apply
Fire and Security Engineer
ABCA Group Ltd —Nottingham
- £42,000 a year
- Overtime
- Maintenance
- Communication skills
Quick apply
8d
Senior / Principal Systems Engineer
AtkinsRéalis —Sheffield
- Full-time
- Hybrid work
- Leadership
18h
Operations Administrator
OCS Group —Nottingham
- Monday to Friday
- Communication skills
Quick apply
IBMz Network Engineer
NTT Ltd —Sheffield
- Weekend availability
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
Network Voice Engineer - Contract
Gallagher —Meadows
- £122,000 - £238,000 a year
- Full-time
- Remote
- Organisational skills
- Communication skills
- Flexible schedule
Gas Turbine Systems Engineer
Quest Global —Derby
- Full-time
Quick apply

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security systems engineer jobs near south normanton, dby

Systems Engineer

Thrive -
Mansfield

Quick apply

Job details

Full-time
4 days ago

Qualifications

Live chat
Technical troubleshooting
Desktop support
Customer service call handling
TCP
ITIL Certification
Microsoft Outlook
Inbound customer enquiry call handling
Incident management
Client engagement
Incident queue management
Ticket management
Incident documentation
Microsoft Office Suite
Computer hardware
CompTIA Network+
Ticket management systems
Technical support incident logging
Network support
IP networking
Customer interaction
IT incident logging
Root cause analysis
Incident log maintenance
Communication skills
CompTIA A+
Remote diagnostics
Time management

Full job description

About us:

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview:

This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for accurately creating and updating support tickets and coordinating communication with engineers when assistance is available.

Team members interact regularly with end-users across diverse computing environments and must clearly communicate technical issues to both technical and non-technical audiences. Thrive seeks individuals with strong technical aptitude, excellent verbal and written communication skills, and a desire to learn and grow across all aspects of IT while delivering world-class support.

Responsibilities:

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting all actions in Thrive’s tools.
Perform rapid analysis of workstation-level incidents, identifying root causes and applying appropriate troubleshooting methodology
Ask clarifying questions to fully understand client concerns and escalate issues to engineers when required due to time, complexity, or skill level.
Manage the daily prioritization, coding, and routing of service incidents and requests.
Follow Thrive's established best practices for task management
Set and manage client expectations throughout the troubleshooting process, maintaining a focus on both prompt resolution and world-class customer service.
Develop a strong understanding of Thrive products and their integration into client environments to ensure efficient and effective issue resolution.
Work with and document diverse client computing environments, including unfamiliar workstation, server, and network configurations, to determine the fastest path to resolution.

Requirements

2–3 years of IT support experience in a help desk or service desk environment; MSP experience preferred.
Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms.
Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive), and common line-of-business applications, including Office and Outlook configuration.
Working knowledge of Active Directory/Entra, mobile device configuration and troubleshooting, workstation hardware, printers, and peripherals.
Basic networking knowledge, including TCP/IP, DNS, and DHCP.
Strong customer service focus with the ability to clearly communicate technical concepts to non-technical users.
Excellent written and verbal communication, documentation, and time-management skills.
Ability to work independently and collaboratively in a team environment.
Availability to work after hours or participate in on-call rotations as required.

Optional Qualifications:

Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications:

CompTIA A+
CompTIA Network+
Microsoft 365 Fundamentals (MS-900)
ITIL Foundation (v4).

Quick apply

Refine Your Search

security systems engineer jobs in south normanton, dby

Systems Engineer

Security Systems Associate Engineer

Engineer Assistant

Electrical Maintenance Engineer

Service Delivery Manager

Service Engineer - Security

Infrastructure Engineer

CCTV Engineer

Lead Electronic Security Engineer

Senior Systems Engineer

Project Delivery Engineer

Systems Administrator

IT Service Desk Engineer

Control Systems Engineer

Fire and Security Engineer

Senior / Principal Systems Engineer

Operations Administrator

IBMz Network Engineer

Network Voice Engineer - Contract

Gas Turbine Systems Engineer

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