Senior systems Work, Jobs in Great Torrington, Dev (with Salaries)

Visitor Services Team Leader
RHS Garden Rosemoor —Great Torrington
- £27,859 a year
- Weekend availability
- Computer skills
- In-person
- Guest services
- Free parking
- Store discount
Quick apply
13d
Deputy Director (Operations and Business Development)
The Burton at Bideford —Bideford
- £45,000 a year
- Part-time
- Business development
- Team management
- Budgeting
- Employee discount
- Sick pay
Quick apply
14d
Suicide Bereavement Specialist
Pete's Dragons —Barnstaple
- £14.10 - £15.90 an hour
- Part-time
- Experience working with children
- Travel
- Mentoring
- Health & wellbeing programme
- Bereavement leave
Quick apply
Senior Maintenance Engineer
Stannp Ltd —Barnstaple
- Up to £40,000 a year
- Full-time
- Maintenance
- Mentoring
- In-person
- Free parking
- Bereavement leave
Quick apply
1d
Performance Lead - Permanent - Full Time
HM Prison & Probation Service —Barnstaple
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Research
- Presentation skills
- Annual leave
- Employee discount
8d
Nursery Senior Practitioner
Honeybees Day Nursery & Pre School —Great Torrington
- £12.75 - £13.50 an hour
- Part-time
- Serving
- Experience working with children
- Mentoring
- Free parking
Quick apply
3d
OSP Buyer
Eaton —South Molton
- ERP systems
- Conflict management
- Contracts
Junior Buyer
Systems Engineering and Assessment Ltd —Barnstaple
- Up to £25,500 a year
- Call to connect
- Hybrid work
- ERP systems
- Data entry
- Free parking
- Annual leave
3d
Mechanical Design Engineer
Expleo —Barnstaple
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Engineering
20h
Business Manager - Full Time - South West - Permanent
HM Prison & Probation Service —Barnstaple
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Management
- English
- Presentation skills
- Annual leave
- Employee discount
7d
Head of Departmental Planning and Performance
Department for Work and Pensions —Benton
- £86,000 - £99,600 a year
- Overtime
- Analysis skills
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
13d
Maintenance Operative
Raleigh Mead Care Home —South Molton
- £15.75 an hour
- Full-time
- Nursing home
- Plumbing
- Referral programme
Quick apply
Efficiency Team Member - Temporary - South West - Performance & Quality (10206700)
HM Prison & Probation Service —Barnstaple
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Business development
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
2d
Efficiency Lead - Temporary 24 months - South West - Performance & Quality (10206700)
HM Prison & Probation Service —Barnstaple
- £50,001 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
2d
SEN Teaching Assistant - Black Torrington Primary School
Dartmoor MAT —Beaworthy
- £11,105 - £11,282 a year
- Temporary
- Experience working with individuals with disabilities
- Experience working with children
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Graduate Sales and Management Programme
Rentokil Initial Group —Okehampton
- £25,067 - £25,068 a year
- Overtime
- Hybrid work
- Customer service
- Bachelor's degree
- Business
- Relocation assistance
- Annual leave
Quick apply
End of Life Care Healthcare Assistant - Devon
Marie Curie —Witheridge
- £25,272 a year
- Full-time
- Vital signs
- Care plans
- Annual leave
6d
Consultant in CAMHS Community North Cornwall
Cornwall Partnership NHS Foundation Trust —Launceston
- £113,565 - £150,569 a year
- Part-time
- Doctoral degree
- English
- Master's degree
- Employee discount
Risk Manager
Systems Engineering and Assessment Ltd —Barnstaple
- Up to £53,000 a year
- Call to connect
- Hybrid work
- Free parking
- Annual leave
7d
IT Systems Manager
Continal Group Ltd —Launceston
- £28,000 - £33,000 a year
- Full-time
- CRM software
- Microsoft Excel
- SharePoint
- Health & wellbeing programme
Quick apply
6d

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Visitor Services Team Leader

RHS Garden Rosemoor -
Great Torrington

Quick apply

Job details

Full-time | Part-time upon request
£27,859 a year
13 days ago

Benefits

Free parking
Store discount
Cycle to work scheme
Employee mentoring programme
Discounted or free food
Employee discount
Bereavement leave
Referral programme
Sick pay
On-site parking

Qualifications

Venue and attractions experience
Front of house supervision
Ticket sales
Complaint handling
Volunteer supervision
Computer skills
Safeguarding procedures
Professional development mentoring
Guest services
Child safeguarding
Cash handling
Leadership
Team motivation leadership
Communication skills
Rota coordination

Full job description

Overview

An exciting opportunity has arisen to lead the front-of-house team at RHS Garden Rosemoor. As Visitor Services Team Leader you will inspire and develop a team of eight Visitor Services Assistants, plus casual staff and volunteers, to deliver an outstanding welcome to around 250,000 visitors every year. You will set the standard for customer service, drive membership recruitment and Gift Aid performance, and bring our diverse calendar of events to life for our visitors.

This is a genuine leadership role. You will coach your team to succeed, plan staffing around the rhythms of a busy visitor attraction, and act as the senior point of contact for front-of-house, deputising for the Visitor Services and Site Operations Manager.

The ideal candidate will lead by example, communicate confidently with diverse audiences, and take real pride in developing others. Experience in a visitor attraction, hospitality or sales-driven environment would be an advantage.

As a Visitor Services Team Leader, you will be responsible for:

Leading, coaching and developing a team of Visitor Services Assistants, casual staff and volunteers
Delivering an engaging, efficient welcome for around 250,000 visitors a year
Driving membership recruitment and Gift Aid performance against targets
Ensuring accurate admissions and planning rotas to match visitor demand
Acts as senior point of contact for the Visitor Services and Site Operations Manager on front-of-house operations

Requirements

Proven ability to lead, motivate and develop a team in a customer-facing environment
Excellent interpersonal and communication skills
Competence with EPOS, tills and business technology, with willingness to learn new systems
Ability to plan workloads and rotas to meet objectives
Sound working knowledge of health and safety practice.
Flexibility to work varied shifts including weekends and holidays as needed

Join us as a Visitor Services Team Leader and be part of an energetic environment dedicated to creating welcoming experiences that leave lasting impressions. Your leadership will help foster a vibrant atmosphere where guests feel valued and inspired from the moment they arrive.

Closing date: 07 August 2026

Job Description

Organisation Structure (jobs reporting directly and indirectly, peers and manager)

Reports to the Visitor Services and Site Operations Manager
Direct reports: 8 Visitor Services Assistants, plus casual staff and volunteers
Peers: Site Operations Team Leader, Cleaning Services Team Leader, Visitor Services Bookings Coordinators

Purpose

To lead the front-of-house team at RHS Garden Rosemoor so that every visitor receives an excellent welcome, admissions operate accurately and efficiently for around 250,000 visitors annually, and membership and Gift Aid targets are achieved. The role is the first point of escalation for visitor services matters and deputises for the Visitor Services and Site Operations Manager on front-of-house operations.

Financial and Management Accountabilities

Line manages 8 Visitor Services Assistants plus casual staff, including rotas, appraisals and development
Team processes admissions income from c.250,000 visitors annually
Accountable for achievement of annual membership conversion and Gift Aid opt-in targets
Responsible for the accuracy of daily cash, card and membership transactions at the point of entry
Manages staff rotas within the agreed staffing budget

Key Accountabilities

1. A skilled, motivated and accountable team consistently delivers excellent customer service, achieved through coaching, training, clear objectives, appraisals and regular one-to-ones.

2. Staffing levels match visitor demand throughout the year, through rotas planned around known events and expected visitation, so that service quality is maintained at peak times without excess cost at quiet ones.

3. Membership and Gift Aid targets are met or exceeded, through leading by example in selling, setting daily team targets, and recording and reporting performance against them.

4. Admissions and membership transactions are accurate and compliant, with till and back-office issues resolved promptly so that income is protected and visitor data is reliable.

5. Auxiliary visitor services, including mobility vehicle and wheelchair hire and on-site event ticket sales are operated efficiently, accurately and in line with RHS policy, so that access needs are met and income is maximised.

6. Visitor feedback and complaints are resolved professionally at the first point of contact wherever possible, with insight captured through the Feedback Management System to drive continuous improvement.

7. Duties are delegated effectively across the team so that individuals develop, ownership is shared, and front-of-house operations run seamlessly in the Team Leader's absence.

8. Acts as senior point of contact for front-of-house in the manager's absence

9. Information flows effectively between visitor services and other Rosemoor teams, with the role acting as a communication hub and championing cross-promotional opportunities and new business ideas.

10. The entrance and front-of-house environment is safe, welcoming and compliant, with hazards reported and resolved promptly and all activity meeting RHS health, safety and safeguarding policies.

Knowledge and Skills

Essential

1 Proven ability to lead, motivate and develop a team in a customer-facing environment

2 Excellent interpersonal and communication skills

3 Competence with EPOS, tills and business technology, with willingness to learn new systems

4 Ability to plan workloads and rotas to meet objectives

5 Sound working knowledge of health and safety practice.

Desirable

1 experience leading a team in a demanding, service-driven or sales environment;

2 experience in a visitor attraction, hospitality or heritage setting;

3 coaching skills that build individual accountability;

4 health and safety qualification;

5 knowledge of the RHS and membership schemes.

Key Interfaces

Retail, Catering and Education teams — coordinated visitor experience and cross-promotion
Public Programming Manager — staffing and arrivals for the events calendar
Cash Office — daily reconciliation and cash handling procedures
Central RHS Membership team — targets, campaigns and member queries
Visitors and members — frontline engagement and escalated issue resolution

Decision Making and Influence

Makes day-to-day decisions on team deployment, rota changes and resolution of visitor and membership issues, including goodwill gestures within agreed limits
Work is directed by objectives set by the Visitor Services and Site Operations Manager and shaped by the visitor and events calendar
Performance is reviewed through membership and Gift Aid KPIs, observation, feedback and one-to-ones
Most challenging aspects: balancing service excellence with throughput at peak times, sustaining a sales culture in the team, and resolving complaints calmly under pressure

Other Information

Regular weekend and Bank Holiday working on a rota basis
Extended periods of standing and constant public contact
Undertake any other accountabilities as may reasonably be required in the post

In the process of recruitment, selection and appointment, the RHS implement a range of procedures and actions including criminal record checks to ensure children and vulnerable people are safeguarded and abuse is prevented.

Pay: £27,859.00 per year

Benefits:

Bereavement leave
Cycle to work scheme
Discounted or free food
Employee discount
Employee mentoring programme
Free parking
On-site parking
Referral programme
Sick pay
Store discount

Work Location: In person

Quick apply

Refine Your Search

senior systems jobs in great torrington, dev

Visitor Services Team Leader

Deputy Director (Operations and Business Development)

Suicide Bereavement Specialist

Senior Maintenance Engineer

Performance Lead - Permanent - Full Time

Nursery Senior Practitioner

OSP Buyer

Junior Buyer

Mechanical Design Engineer

Business Manager - Full Time - South West - Permanent

Head of Departmental Planning and Performance

Maintenance Operative

Efficiency Team Member - Temporary - South West - Performance & Quality (10206700)

Efficiency Lead - Temporary 24 months - South West - Performance & Quality (10206700)

SEN Teaching Assistant - Black Torrington Primary School

Graduate Sales and Management Programme

End of Life Care Healthcare Assistant - Devon

Consultant in CAMHS Community North Cornwall

Risk Manager

IT Systems Manager

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