Accommodation support officer Work, Jobs in Wraxall, Som (with Salaries)

Collective Conciliator (Wales)
Advisory, Conciliation and Arbitration Service —Cardiff
- £46,750 - £49,810 a year
- Full-time
- Presentation skills
- Travel
- Conflict management
3d
Floating Support Worker
Pobl Group —Newport
- £25,877.80 a year
- Full-time
- Time management
Office Administrator
Police Federation of England and Wales —New Inn
- £26,397 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Databases
- Free parking
- Employee assistance programme
Quick apply
6d
Engagement Officer
YMCA Dulverton Group —Bridgwater
- £25,947.59 a year
- Weekend availability
- Hotel
- Organisational skills
- Communication skills
- Annual leave
12d
Account Executive
WTW —Bristol
- Full-time
- Hybrid work
- Business development
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
3d
Principal AI Sales Specialist - UK Central Government & Transport, UK Public Sector
AWS EMEA SARL (UK Branch) —Bristol
- Full-time
- AWS
- AI
Account Director (PSP)
WTW —Bristol
- Full-time
- Hybrid work
- Business development
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
3d
Senior Transport Planner
AECOM —Bristol
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Mentoring
Principal Software Systems Engineer
Honeywell Aerospace —Bristol
- Full-time
- Bachelor's degree
- Leadership

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accommodation support officer jobs near wraxall, som

Collective Conciliator (Wales)

Advisory, Conciliation and Arbitration Service -
Cardiff

Apply Now

Job details

Permanent | Full-time
£46,750 - £49,810 a year
3 days ago

Benefits

Cycle to work scheme
Company pension

Qualifications

Driving Licence
Stakeholder liaison
Employment law
Presentation skills
Partnership building
Conflict management
Communication skills
Negotiation
Time management

Full job description

Details

Reference number

475492

Salary

£46,750 - £49,810

The Civil Service Pay Remit and Acas Pay Policy will apply.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Senior Executive Officer

Grade 8 (National)

Contract type

Permanent

Business area

ACAS - Dispute Resolution

Type of role

Operational Delivery
Other

Working pattern

Flexible working, Full-time, Job share, Part-time, Compressed hours

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Cardiff (our contractual base), with an element of working from home. Please read on for further information related to the working 'location' for this role.

The postholder will be based out of our Cardiff office, with an element of working from home. This role involves face-to-face delivery throughout Wales, so extensive travel is to be expected. As the successful candidate's contractual base will be the Cardiff office, travel to and from this location cannot be claimed as an expense. Travel expenses to locations outside of Cardiff will be paid in line with the Acas Expenses Policy.

If you have any questions about how travel expenses are reimbursed, please contact [email protected].

Please be aware that this role can only be worked in Great Britain and not overseas. You will be asked to express a location preference during the application process - there is only one choice - Cardiff. Informal hybrid arrangements are available and the balance between home and workplace working is to be agreed with the line manager to achieve the right balance between collaboration, in-person engagement and flexibility.

The post holder will be required to hold a UK driving licence and access to a car; exceptions to this requirement will be considered where Reasonable Adjustments are required.

About the job

Job summary

The purpose of the role is to:

Provide a highly effective professional collective dispute resolution service through the personal management and resolution of collective conciliation cases in Wales
Appropriately handle collective mediation and arbitration cases
Identify opportunities to improve the collective conciliation process.
Build collective conciliation expertise and enhance the Acas reputation
Support and promote the development of collective dispute resolution services across external stakeholders
Build and maintain strong internal and external stakeholder relationships with both Trade Union and Employer representatives
Support the delivery of the Advice and Business Solutions function by a shared approach to diagnosis and brokerage of business, trade union and employee requirements

The working location (patch) focus for this role is Wales, and there is an expectation that the successful candidate will be able to work outside of Wales on occasion. Travel expenses for journeys to locations outside of Cardiff will be reimbursed in line with the Acas Expenses Policy.

Job description

The postholder's main accountabilities will include the following:

Service Delivery - Accountable for working with the parties in dispute to find a jointly acceptable resolution.
Acting Impartially - Accountable for acting independently and impartially in the progression and resolution of collective conciliation, mediation and arbitration cases.
Dispute Management - Accountable for managing collective disputes either self-identified or referred/allocated from initial contact and diagnostics through to successful outcome/resolution for all parties involved. At all times working towards a joint resolution.
Pre-conciliation talks - Accountable for actively and repeatedly contacting parties in disputes which have been apprehended in order to maximise opportunities for progression to full collective conciliation (previously referred to as running alongside), seeking to convert as many disputes as possible to collective conciliation, and fully recording this activity.
Recording of activity - Accountable for recording each dispute correctly, within the time limits defined by the agreed operating procedures (currently 3 days) keeping records up to date and accurate as required by operating procedures.
IC multiple disputes - Accountable for leading in workplace disputes identified and allocated through the IC Multiple route, and in line with protocols.
Effective Communication - Accountable for maintaining good effective and open communications across all parties throughout the conciliation process, including employer bodies, individual employers and relevant trade union officials and representatives.
Stakeholder Relationships - Accountable for building and maintaining effective external stakeholder relationships to support the identification of future disputes and to build and maintain the reputation of Acas, including with Trade Union officials and HR and business representatives.
Employer diagnostic activity - Accountable for carrying out introductory diagnostic meetings with employers and/or trade unions, to identify opportunities for appropriate intervention by self or by colleagues or others in order to address the given issue, in line with agreed operating procedures, including but not limited to identifying opportunities for an intervention at or near dispute and/or a joint problem-solving exercise.
Collective Arbitration and Mediation - Accountable for developing appropriate Terms of Reference where the parties have agreed to participate in Acas collective arbitration or mediation.
Colleague Development - Accountable for supporting the development of colleagues to improve understanding of management and resolution of collective conciliation disputes.
Complex Group Mediations - Accountable for working with all parties in dispute to find a solution in complex group mediations.
External TU and Employer Relationships - Accountable for developing and maintain relationships with Trade Union officials and HR and business representatives to enhance Acas services.
Business Referral - Accountable for identifying and cross-referring opportunities for income generation, business development, training, advisory and other services in line with agreed protocols.
Subject Matter Expert support - Accountable for providing subject matter expertise to a range of internal colleagues including but not limited to digital and workplace policy teams.

Who we are

Acas exists to make working life better for everyone in Britain. We are the experts in workplace matters, were impartial, so were not on anyones side. That means were working for everyone to help prevent, manage and resolve workplace issues.

Acas helps employers and employees by providing information, advice, training, conciliation and other services that prevent, manage or resolve workplace problems.

Acas: Britains Workplace Experts

Acas has been recognised for its Diversity and Inclusion in the workplace from the Employers Network for Equality and Inclusion awards; it has been Disability Confident Highly Commended, a Pay Gap award winner, and an Overall winner for public sector organisations. Acas is committed to providing services and developing policies which embrace diversity, promote equality of opportunity and eliminate unlawful discrimination.

Person specification

The successful applicant will have the following:

Essential technical criteria

Excellent verbal, written and interpersonal communication skills (Lead criterion)
Ability to think critically, research and persuade in negotiations.
Strong listening skills
Organisation and time-management and ability to effectively manage own workloads

Essential experience criteria

Prior and recent experience in Individual and Group Conciliation or Mediation (Lead criterion)
Up to date knowledge of Employment Law
Ability to apply relevant laws, regulations, policies, or precedents to reach conclusions

Travel requirements

As part of the role, the successful applicant will be expected to attend multiple sites located throughout Wales on a regular basis with occasional travel to other locations in the UK. Travel and accommodation costs incurred for official duties will be fully funded by Acas in line with departmental policy.

Behaviours

We'll assess you against these behaviours during the selection process:

Making Effective Decisions
Communicating and Influencing
Managing a Quality Service

Benefits

Alongside your salary of £46,750, Advisory, Conciliation and Arbitration Service contributes £13,543 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Were big believers in rewarding people for the amazing work they do. Take a look at some of the fantastic benefits we offer:

Learning and Development
Health and wellbeing
Pension scheme
Cycle to work scheme
Interest free season ticket loans
Volunteering opportunities

Could you ask for anymore?

Youll have access to a Lifestyle website where youll be able to grab savings on a wide range of products, from holidays to your weekly shop.

To find out more, check out: Working for Acas

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.

How to apply

Please click on the 'Apply now' button.

As part of the application process, you will be asked to complete:

An evidence-based Personal Statement reflecting the essential Experience and Technical requirements as listed in the Person Specification section of this advert. Your Personal Statement should be no longer than 750 words. It should avoid generalised assertions, instead including specific examples of achievements, explaining the degree of challenge, what you did and the outcomes.

Should a large number of applications be received, an initial sift may be conducted using the:

Lead essential technical criterion: Excellent verbal, written and interpersonal communication skills
Lead essential experience criterion: Prior and recent experience in Individual and Group Conciliation or Mediation

Candidates who pass the initial sift may be progressed to a full sift of all the above requirements or progressed straight to assessment/interview.

If a large number of applications meet the minimum standard an interview wait list may be created for this position. This means that if you have met the minimum requirements at sift you may be placed at a Hold status for up to 12 months and if we are able to invite you to an interview we will be in touch.

Interview Details

If you have successfully passed sift at the application stage, you will be invited to an interview via Microsoft Teams, which is likely to take place from the week commencing 07 September 2026.

It will be a Behaviours, Strengths, and Experience based interview, and it will also include a Presentation that will be used to assess your Experience (the presentation question and instructions will be sent to candidates who are invited to interview).

The following Behaviours will be assessed at Interview:

Making Effective Decisions
Communicating and Influencing
Managing a Quality Service

The following Experience will be assessed at Interview:

Prior and recent experience in Individual and Group Conciliation or Mediation

A reserve list will be created for this position; this means that if you have passed the interview, but we cannot immediately offer you this position, you will be placed on a reserve list for 12 months and may be considered for similar positions during that time.

Reasonable Adjustments

As a Disability Confident Leader, Acas is committed to creating an inclusive recruitment process. If you have a disability and feel that any part of the recruitment process puts you at a disadvantage, we will work with you to make Reasonable Adjustments that support your needs. If you require any changes to help you apply:

Please contact the Acas Recruitment Team via [email protected] as soon as possible before the closing date to discuss your needs.
Please complete the Assistance Required section on the Additional Requirements page of your application form to let us know about any adjustments or support you may need during the recruitment process. For example, this might include accessibility arrangements for entering a building or interview room, communication support, modifications to assessment methods, etc.
You can find out more about the Disability Confident Scheme and Reasonable Adjustments by clicking these links.

Want to learn more about Civil Service recruitment? You can find out more on Civil Service Careers, including information on Success Profiles, writing a Personal Statement, acceptable use of Artificial Intelligence, and what to expect at Interview.

For applicants requiring a visa to work in the UK

Please be advised that Acas does not hold a sponsorship licence so cannot consider sponsoring a visa applicant or issuing a Certificate of Sponsorship.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : HR Recruitment Team
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

If you feel your application has not been treated in accordance with the Code and wish to make a complaint, you should contact us on via [email protected] in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.

Apply Now

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Details

Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information