Head receptionist Work, Jobs in Epsom, Eng (with Salaries)

Receptionist
One Aldwych Hotel —London
- Full-time
- Front desk
- Employee assistance programme
- Employee discount
Front of House Hotel Host
Vertiq Hospitality Partners —London
- £28,830.66 a year
- Microsoft Word
- English
- Hotel
Front of House Hotel Host
Bankside Hotel —Southwark
- £28,830.66 a year
- Full-time
- Microsoft Word
- English
- Hotel
Quick apply
21h

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Front of House Hotel Host
Bankside Hotel —Southwark
To deal efficiently and courteously with any guest enquiries or complaints in a timely manner and to ensure follow-up and ensure guest satisfaction…
£28,830.66 a year
Quick apply
21h
Front of House Assistant
Cove —London
This role is the first point of contact for guests and plays a key part in delivering a welcoming and efficient guest experience throughout their stay.
Quick apply

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Receptionist

One Aldwych Hotel -
London

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Job details

Full-time

Benefits

Cycle to work scheme
Season ticket loan
Employee assistance programme
Employee discount
Referral programme

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Internal department liaison
Front desk
Hotel front office operations

Full job description

One Aldwych is one of the very few hotels in London, even the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter.

Designed to be more than just a place to lay your head, each suite and bedroom at One Aldwych embraces a contemporary, stylish character ready to host, cocoon and enchant. Bespoke furniture and fittings were either crafted by British manufacturers or pay homage to the sense of modern, independent Britishness that we represent.

We believe One Aldwych is the hotel for Londoners at heart, wherever they might be from. For the curious minded, you have access to the finest entertainment and cultural adventures, positioned as we are on the doorstep to galleries, museums, West End theatres and the famous Royal Opera House.

Our promise to you

28 to 32 days holiday per year (increase with years of service)
Complimentary stay including a food and beverage experience
£1,000 "Refer a Friend" scheme
50% Discount in Food and Beverage Outlets
Cycle to work scheme or season ticket loan
Uniform and meals on duty
Discounted friends and family rates
Employee assistance programme
Reward programmes, long service awards and staff recognition incentives

What you will bring

As part of our Reception team, you will strive to create memorable, personalised experiences for every guest.
You have a genuine passion for hospitality, with high standards and strong attention to detail.
You are highly organised and attentive, able to anticipate guest needs, accurately record details, and clearly communicate information to guests and colleagues.
You are engaging, professional, and leave a positive, lasting impression on both guests and colleagues.
Previous experience in a similar role within a luxury environment and familiarity with Opera Cloud would be an advantage

Your responsibilities

Welcoming guests, ensuring a smooth welcoming experience, check in, rooming and check out
Deliver exceptional service to our guests at all times in line with LQA, Forbes and our One Aldwych standards
Recognise and anticipate the needs of our guests, and communicate, take action, and follow up where needed to create memorable guest experiences
Assist and communicate with all departments ensuring a smooth stay for guests

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