Entry level technical support Work, Jobs in Eng (with Salaries)

Desktop Support Technician
Exponential-e —Southampton
- Maintenance
- Travel
- SharePoint
- Referral programme
Quick apply
8d
IT Services Associate
Synergy Associates —London
- £25,000 - £27,000 a year
- Full-time
- Communication skills
Quick apply
IT Support Technician
Pharmaron —Hoddesdon
- Computer Science
- Software development
- In-person
Quick apply
Technical Support (Telecoms) - 1st Line
Radius Limited —Crewe
- Full-time
- Employee assistance programme
Quick apply
8d
Vinyl Wrap Technician / IT Executive Trainee
Vendnation LTD —Smethwick
- From £12.71 an hour
- Full-time
- Computer literacy
- No experience needed
- In-person
- Free parking
Quick apply
Managed Services Technician
Exponential-e —London
- Computer literacy
- Computer networking
- Referral programme
Quick apply
6d
IT Assistant
GCB Cocoa UK Ltd —Sudbury
- £28,000 - £32,000 a year
- Full-time
- No degree
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Junior Trade Support Engineer
Fasanara —London
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
- Employee assistance programme
- Life insurance
Quick apply
Graduate Broadcast Engineer - Support
Techex —Bracknell
- Computer Science
- Engineering
- Maintenance
- Work from home
Quick apply
Advansys Technical Consultant
Datel —Warrington
- Weekend availability
- Hybrid work
End User IT Apprentice
QA Apprenticeships —Newcastle upon Tyne
- £16,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Graduate Field Analyst
University of Derby —Derby
- £30,577.00 - £37,323.25 a year
- Weekend availability
- Analysis skills
- University
- Continuous improvement
- Annual leave
- Employee assistance programme
3d
Technical Customer Service Specialist
fasthosts —Gloucester
- £27,000 a year
- Weekend availability
- Analysis skills
- AI
- Communication skills
- Free parking
- Annual leave
Quick apply
6h
ICT Security Specialist
HDR —London
- Full-time
- Engineering
- Bachelor's degree
- Electrical Engineering

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IT Services Associate
Synergy Associates —London
This is an entry-level IT career opportunity designed for school leavers and aspiring technology professionals. A structured career progression pathway:
£25,000 - £27,000 a year
Quick apply
Warehouse Associate - Part Time
Deliveroo —London
You’ll work closely with your management team to ensure our loyal customers get what they want when they need it, ensuring the smooth running of our Hop sites.
£14.40 an hour

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entry level technical support jobs near eng

Desktop Support Technician

Exponential-e -
Southampton

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Job details

8 days ago

Benefits

Referral programme

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
MCSA
ITIL Certification
MCP
MCSE
Incident queue management
User account provisioning
Ticket management
Maintenance
Microsoft Exchange
User account management
IT permissions management
Remote access software
Ticket management systems
SharePoint
Customer support
Customer interaction
Communication skills
Planned maintenance
Identity & access management

Full job description

Exponential-e

Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company.

We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

Overall purpose of the job:

Provide technical escalation for all Service Tickets assigned to the on-site Desktop Support team from the Service Desk.
Provide technical support on site as well as remote desktop support to NHS Solent end users.
Work in a rotation to provide on-site Desktop support to NHS HIOW end users for the core 08:00 – 17:00 Service Hours in the Static Tech Hubs as well as Roaming Tech Hubs.
Primarily responsible for managing and owning support tickets and driving customer issues through to resolution.

Key responsibilities for this job:

Respond to support contacts and tickets as assigned within Service Level Agreements.
Work as a team to deliver timely resolution to customer requests raised via telephone, portal, and email.
Maintain an understanding of the internal escalation process.
Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical customer at all levels in the organisations.
To be a highly motivated team player with the skills and ability to manage changing priorities.
Setup/Configure/Maintain/Administer desktop computers and peripherals and test network connections.
Provide physical Workstation and peripheral relocations.
Performs general preventative maintenance tasks on computers, laptops, printers.
Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets);
Escalate issues and involve Service Desk wherever required in order to resolve an issue as quickly as possible.
Be able to travel to other NHS Solent sites as part of the operational commitments to support the End Users.

Knowledge and experience required:

Experience in managing/troubleshooting Windows Desktop Operating Systems.
Experience in Microsoft Exchange, Active Directory, Windows Server & Desktop, SQL Server technologies.
Experience in using ITIL based ticketing system (ITIL foundation preferred).
Desired skills in Microsoft System Centre, SharePoint and other Microsoft solutions.
Applicants will ideally be Microsoft 365 and/or Azure certified to Fundamentals level, working towards Associate.
- Previous Microsoft certifications of MCP, MCSE and MCSA will be considered.

Our People

Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation.

Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.

Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

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entry level technical support jobs in eng

Desktop Support Technician

IT Services Associate

IT Support Technician

Technical Support (Telecoms) - 1st Line

Vinyl Wrap Technician / IT Executive Trainee

Managed Services Technician

IT Assistant

Junior Trade Support Engineer

Graduate Broadcast Engineer - Support

Advansys Technical Consultant

End User IT Apprentice

Graduate Field Analyst

Technical Customer Service Specialist

ICT Security Specialist

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