Application support engineer Work, Jobs in Appleton, Chs (with Salaries)

Product Support Engineer
Amadeus IT Group —Manchester Airport
- 12 hour shift
- ERP systems
Network DevOps Engineer
MBDA —Bolton
- Up to £55,000 a year
- Overtime
- Hybrid work
- No experience needed
- Free parking
ITS Support Engineer I, IT Services
Amazon UK Services Ltd. —Manchester
- Full-time
- Computer Science
- English
- Analysis skills
8d
Advansys Technical Consultant
Datel —Warrington
- Weekend availability
- Hybrid work
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Principal Technical Safety Engineer – Software Development
Risktec Solutions —Warrington
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
Observability Engineer
Peel Ports —Liverpool
- Continuous improvement
- Annual leave
- Employee assistance programme
12d
Senior DevOps Engineer
Northrop Grumman —Manchester
- Hybrid work
- DevOps
- Databases
- Travel
- Relocation assistance
Software Engineer (.NET)
Optima Health —Warrington
- Up to £45,000 a year
- Full-time
- Software troubleshooting
- Agile
- Communication skills
- Paid training
- Annual leave
Deskside Engineer
Survitec Group Limited —Birkenhead
- Full-time
- Communication skills
- Employee assistance programme
8d
Firmware Engineer
Landis+Gyr —Manchester
13d
Software Engineer
Oakland —Manchester
- Hybrid work
- Travel
- Software development
- AI
- Annual leave
- Referral programme
14d
Site Reliability Engineer (DV Security Clearance)
CGI —Manchester
- Full-time
- Scripting
- In-person
- Communication skills
Quick apply
Front End Developer
SpiderWicket Digital Ltd —Liverpool
- £42,000 - £58,000 a year
- Full-time
- Hybrid work
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
23h
DevOps Engineer
Code First Girls —Manchester
- Full-time
- Remote
- DevOps
- AWS
Quick apply
7d
Software Engineer - Property Platform
Awaze —Manchester
- Hybrid work
- AI
- Employee discount
Apprentice Software Engineer
Unipart —Stockport
- £28,000 a year
- Full-time
- Computer Science
- Computer literacy
- Engineering
Quick apply
Senior IT Engineer
FluidOne —Chorley
- Up to £45,000 a year
- Weekend availability
- Travel
- In-person
- Communication skills
- Employee assistance programme
Quick apply
6d
Software Engineer
Gamma —Manchester
- Full-time
- No experience needed
- AWS
- Mentoring
- Annual leave
- Employee discount
Quick apply
10h
Lead DevOps Engineer
Northrop Grumman —Manchester
- Hybrid work
- Software troubleshooting
- DevOps
- Travel
- Relocation assistance

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application support engineer jobs near appleton, chs

Product Support Engineer

Amadeus IT Group -
Manchester Airport

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Job details

Full-time

Qualifications

Technical troubleshooting
Incident management
ERP systems
ERP software
Breakdown recovery
Service restoration
Computer hardware
Telecommunication
Customer support
Application support
Amadeus
Fault diagnosis and repair

Full job description

Job Title

Product Support Engineer

Purpose of the role:

Recover functional and technical Incidents and Requests regarding hardware and software related systems or escalate them to resolver groups within Amadeus or to Third Parties involved in the service provided.

This is a position based in Manchester Airport. You need to be located in the area of Manchester, or willing to relocate.

Common accountabilities:

Has the required technical/functional knowledge and experience in own discipline. Knowledge of the Amadeus business and how it is related to own area.

Works using existing procedures or guidelines and provides inputs to support/influence area decisions. Makes recommendations on new solutions and proposes improvements by analyzing different sources of information.

Works with a moderate level of guidance and direction from manager.

Specific accountabilities:

Provide support in areas of personal computers/servers/mainframe applications, data/voice network, and ERP systems

Acquire, install, and upgrade PC components & software and planning for/responding to service outages.

Respond to user requests to research complex problems associated with the organization's telecommunications networks (voice and/or data).

Provide real-time end user ERP systems support, problem identification, and training to facilitate knowledge transfer and prevent problem reoccurrence and knowledge transfer

Respond to and diagnose problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation.

Provide effective and timely resolution of users’ problems, queries or complaints.

Assist in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure.

Respond to Amadeus customers questions concerning Amadeus Products and Solutions (functionality, application, interactions between different solution components)

Acknowledge, investigate and when possible recover incidents within service levels using knowledge solutions.

Escalate incidents outside the scope of team competencies to 3rd level resolver groups within Amadeus or to external service providers and follow-up.

Provide Amadeus customers with updates on the status of critical problems. Suggest improvements to Knowledge Solutions database.

Our ideal candidate:

a first experience in product engineering support

hardware maintenance experiencem ideally in transport or industrial environments would be beneficial

self-motivation and adaptability

teamwork and flexibility

professionalism and trustworthiness

Specific requirements related to Airport activities

Please note the role organisation is 12 hour shifts, 4 on / 4 off, covering 365 days including bank holidays

Travel possible occasionnally to Dublin airport

#LI-EMEA

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.

Apply Now

Refine Your Search

application support engineer jobs in appleton, chs

Product Support Engineer

Network DevOps Engineer

ITS Support Engineer I, IT Services

Advansys Technical Consultant

3rd Line Support Engineer SME - FTC

Principal Technical Safety Engineer – Software Development

Observability Engineer

Senior DevOps Engineer

Software Engineer (.NET)

Deskside Engineer

Firmware Engineer

Software Engineer

Site Reliability Engineer (DV Security Clearance)

Front End Developer

DevOps Engineer

Software Engineer - Property Platform

Apprentice Software Engineer

Senior IT Engineer

Software Engineer

Lead DevOps Engineer

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