Analytics manager Work, Jobs in Compton, Ham (with Salaries)

Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Contact Centre Reporting manager
Utilita Energy Limited —Valley Park
- £44,639 a year
- Customer service
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
3d
People Partner (Defence Sector)
Fujitsu —Basingstoke
- Full-time
- Microsoft Excel
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Training Equipment Manager
Capita —Gosport
- Up to £42,000 a year
- Full-time
- Management
- Microsoft Office
- Contracts
Sr. Finance Analyst – FP&A
Thermo Fisher Scientific —Basingstoke
- Full-time
- Microsoft Powerpoint
- Bachelor's degree
- Communication skills
9d
Data and Insights (DAIT) Team Manager
Isle of Wight Council —Newport
- £44,209 - £47,107 a year
- Full-time
- Data analysis skills
- Leadership
- Annual leave
- Employee discount
7d
Product Manager – MarTech & Engagement Platforms
Elanco —Hook
- Full-time
- Product management
- APIs
- Marketing
HR & Payroll Assistant
Lane Clark & Peacock —Winchester
- Continuous improvement
- Human resources
- Contracts
- Annual leave
- Employee discount
Senior Marketing Executive / Marketing Manager
Perfect Skin Group —Portsmouth
- £31,200 - £40,230 a year
- Full-time
- IT
- In-person
- Marketing
- Employee discount
Quick apply
9d
Senior Product Manager – Space
Critical Software —Southampton
- £64,000 - £99,000 a year
- Full-time
- Sales
- English
- Product management
- Employee assistance programme
Quick apply
4d
Talent Attraction Specialist
The AA —Basingstoke
- Full-time
- Hybrid work
- Project management
- Human resources
- Organisational skills
- Annual leave
- Employee discount
3d
Merchandising Assistant
B&Q —Eastleigh
- Up to £32,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
AI tooling Governance and Adoption Manager
Once For All UK —Basingstoke
- £70,000 a year
- Spanish
- English
- IT
- Employee assistance programme
Quick apply
2d
HR Manager
RSE —Basingstoke
- Human resources
- IT
- Employee discount
3d
Talent Acquisition Specialist
Correct Contract Services Ltd —Andover
- £30,000 - £33,000 a year
- Sales
- Social media management
- Continuous improvement
- Free parking
- Annual leave
Quick apply
ILS & Sustainment Engineer (LR08)
AQUILA —Fareham
- £42,500 - £47,500 a year
- Hybrid work
- Military
- Annual leave
- Employee assistance programme
Head of Marketing UK and Ireland
Elanco —Hook
- Full-time
- Sales
- Marketing
- Master's degree
3d
PPC Manager
Once For All UK —Basingstoke
- Hybrid work
- Marketing
- Analysis skills
- Project management
Quick apply
Director Software Engineering
RELX Group —Southampton
- Full-time
- Continuous improvement
- Agile
- Leadership
Director Software Engineering
LexisNexis Risk Solutions —Southampton
- Full-time
- Continuous improvement
- Agile
- Leadership

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analytics manager jobs near compton, ham

Customer Operational Delivery Manager

Once For All UK -
Basingstoke

Quick apply

Job details

£55,000 - £60,000 a year

Benefits

Company pension
Company events
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

Management
Customer service
Customer support
SaaS
Communication skills
Time management

Full job description

Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.

Role Summary:

To develop, manage and motivate the Customer Operational Delivery Teams ensuring they achieve the overall business objectives whilst ensuring outstanding customer service is delivered consistently to external and internal customers. To ensure we create a level of customer experience where our customers feel that we are truly there to help maximise their use of our services in a low effort way. To help maximise supplier retention through excellence in Customer Service and as a partner to our Commercial Organisation.

This is an office based role

Job Responsibilities:

Accountable for effective people management to ensure team morale, timely customer management and consistent achievement of operational metrics and targets including KPI’s and SLA’s and to be the second point of contact for escalations.
Skilled in document verification, assurance processes, and maintaining accuracy within compliance‑driven environments.
Experienced working within Health & Safety–focused, highly regulated, and construction‑related settings, ensuring adherence to industry standards and legal requirements.
Responsible for balancing resource levels across the teams in order to ensure SLA’s are met and to implement strategic change in order to achieve operational excellence.
Accountable for the data driven management of the teams’ performance, critiquing the outputs and implementing corrective actions to ensure consistent achievement.
Accountable for coaching individuals on their performance to exceed targets through regular 1:1’s, identifying training needs, performance management and ensuring all training is completed.
Accountable for the recruitment, induction and training of all new starters into the Customer Operational Delivery team.
To be the subject matter expert from an Operations perspective supporting projects and continuous improvement initiatives across the business.
To be fully integrated into the product management process to ensure that both Internal and External schemes, services and features are fully catered for at launch or released to maximise user adoption and experience.
Responsible for managing transformation plans that drive efficiencies through automation/AI, streamlining processes with a key focus on guiding teams through change in a structured, people‑centric way.
To actively promote a culture that delivers high performance, motivation and engagement through effective leadership.
To work as part of the Customer Operations Senior Management Team reviewing processes, leveraging analytics in tools and analysing supplier feedback to drive continuous improvement through the creation, training and enforcement of such improvements.

Knowledge, Skills, Experience and Qualifications:

More than 5 years’ experience in a Customer Service/Customer Support/Operations Manager type role.
Previous success in delivering against challenging operational objectives and experience in using data and insight to identify opportunities for improvements.
Experience managing transformation plans than embeds automation, streamlines processes, and guides teams through change in a structured, people‑centric way.
Experience of successfully managing team leaders and building effective relationships with multiple stakeholders.
Experience of coaching team leaders and creating a culture where coaching cascades down through their teams. Experience supporting SaaS products.
Analytical with the ability to manage key performance indicators (KPI's) that drive maximum productivity, quality and service.
Positive in approach with the ability to liaise, influence, communicate and negotiate at all levels of management and work collaboratively with other departments.
Articulate with excellent verbal and written communication skills.
A self-starter that is highly organised and with a “can-do” attitude.
Demonstrable problem-solving ability and time management practices.

What we offer:

As well as a career in a fast paced environment within a expanding business, we also offer the below benefits as standard:

Wellness fund or Private Medical Insurance (dependent upon role)
Pension
Life Assurance x 3
25 days holiday plus 8 Bank Holidays
Ongoing continual professional development (CPD)
Holiday purchase Scheme up to 5 days
1 paid and 1 unpaid volunteering day
24/7 and 365 Days Employee Assistance Programme
Team and company offsite events
Specsavers eye care voucher
Free Tea, Coffee and fruit every week – Basingstoke office

Quick apply

Refine Your Search

analytics manager jobs in compton, ham

Customer Operational Delivery Manager

Contact Centre Reporting manager

People Partner (Defence Sector)

Training Equipment Manager

Sr. Finance Analyst – FP&A

Data and Insights (DAIT) Team Manager

Product Manager – MarTech & Engagement Platforms

HR & Payroll Assistant

Senior Marketing Executive / Marketing Manager

Senior Product Manager – Space

Talent Attraction Specialist

Merchandising Assistant

AI tooling Governance and Adoption Manager

HR Manager

Talent Acquisition Specialist

ILS & Sustainment Engineer (LR08)

Head of Marketing UK and Ireland

PPC Manager

Director Software Engineering

Director Software Engineering

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