Client advisor Work, Jobs in Milton Keynes, Bkm (with Salaries)

Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills
Client Advisor - Bicester Outlet (fixed term)
VALENTINO S.p.A. —Bicester
- Sales
10d
Account Manager
Wates —Milton Keynes
- Continuous improvement
- Budgeting
- Negotiation
5d
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Communication skills
Senior Account Manager
Air IT —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
SALES ASSOCIATE
Brunello Cucinelli —Bicester
- Full-time
- Customer service
- Communication skills
Client Service Assistant Manager
TC-Group —Milton Keynes
- Full-time
- Hybrid work
- Accounting
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Senior Account Manager
NEP Connect —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
Quick apply
12d
Immigration Paralegal – Milton Keynes
Duncan Lewis —Milton Keynes
- £23,150 a year
- Analysis skills
- Organisational skills
- Communication skills
Customer Service Advisor
Vizion Network Limited —Wellingborough
- £26,234 a year
- Full-time
- Data entry
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Netsuite Consultant
Ekco —Milton Keynes
- Remote
- Scripting
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
HR Business Partner
First Response Group —Milton Keynes
- £45,000 a year
- Bachelor's degree
- Travel
- Conflict management
Quick apply
10d
Call Handler
United Infrastructure —Thame
- Full-time
- Communication skills
Quick apply
Call Centre Agent - Fundraising
DTV Optimise Ltd —Bedford
- From £26,520 a year
- 8 hour shift
- CRM software
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Stocktaker
nGeneration —Northampton
- £26,000 - £28,000 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Vice President, Business Operations
RWS Global —Milton Keynes
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
- Annual leave
- Work from home
12d
Luxury Brand Ambassador - Lakeside
Maison Francis Kurkdjian —Milton Keynes
- Part-time
- Customer service
- Merchandising
- Communication skills
12d
Central Services Advisor
Complii —Aylesbury
- £15 an hour
- Part-time
- CRM software
- Databases
- Business development
Quick apply
Client Advisor (Part-time 15 hours) - Loewe - Bicester
Loewe —Bicester
- Full-time
- English
- Communication skills
9d
Sales Operations Manager
Eckoh —Hemel Hempstead
- From £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
- Free parking
- Work from home
Quick apply
6d

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client advisor jobs near milton keynes, bkm

Helpdesk Agent (Full Time Office Working inc weekends)

Ostara Systems -
Milton Keynes

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customers journey using their excellent customer service skills to identify the customers requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system

The successful candidate will also be able to:

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution
Manage their own work flow and administrative tasks in line with client SLAs
Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.
Communicate both internally and externally with emphasis on a pro-active service delivery
To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.
Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.
To actively promote and act as an Ambassador for the services which our clients represent.
To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.
To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.
Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.
Take proactive steps to positively impact Contact Centre targets & measures.
With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.
To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel
Strong verbal and written communication skills within a professional environment
2 years or more experience working in a customer service environment
Effective in ensuring the customer is at the forefront of all we do
Demonstrate a strong commitment to customer service in all activities
Demonstrate a desire to learn and succeed in a service environment
Excellent problem-solving skills
Excellent communication & Influencing skills

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Apply Now

Refine Your Search

client advisor jobs in milton keynes, bkm

Helpdesk Agent (Full Time Office Working inc weekends)

Client Advisor - Bicester Outlet (fixed term)

Account Manager

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Senior Account Manager

SALES ASSOCIATE

Client Service Assistant Manager

Senior Account Manager

Immigration Paralegal – Milton Keynes

Customer Service Advisor

Netsuite Consultant

HR Business Partner

Call Handler

Call Centre Agent - Fundraising

Stocktaker

Vice President, Business Operations

Luxury Brand Ambassador - Lakeside

Central Services Advisor

Client Advisor (Part-time 15 hours) - Loewe - Bicester

Sales Operations Manager

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