It analyst Work, Jobs in Hemel Hempstead, Eng (with Salaries)

Service Desk Analyst - Apprentice
T-Tech —London
- Computer literacy
- Communication skills
Quick apply
Retail IT Analyst
Michael Kors —London
- £40,000 - £50,000 a year
- Full-time
- Continuous improvement
- Travel
- POS
IT Business Analyst
Rehoboth Properties Limited —Milton Keynes
- £55,000 - £56,000 a year
- CRM software
- Computer Science
- Engineering
Quick apply
10d
Operational IT Analyst
Line Management Group Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Maintenance
- SharePoint
- In-person
- Annual leave
- Employee assistance programme
Quick apply
6d
IT Risk Analyst
ICBC Standard Bank —London
- Hybrid work
- SDLC
- Work from home
- Employee assistance programme
IT Asset, Licensing & Procurement Analyst
Charles Stanley —London
- Full-time
- Continuous improvement
- Communication skills
- Analytics
12d
IT Business Analyst - SAP
DS Smith —London
- Full-time
- Hybrid work
- English
- Analysis skills
- IT
5d
Senior IT Technical Support Analyst - fixed term contract
North Hertfordshire District Council —Letchworth
- £39,522 - £45,553 a year
- Hybrid work
- Flexible schedule
Senior IT Support Analyst
Lime —London
- Weekend availability
- Hybrid work
- Google Suite
- Travel
- Mentoring
Quick apply
Senior Student Systems Analyst
The University of Law —London
- £50,500 a year
- Full-time
- Remote
- University
- No degree
- Communication skills
- Annual leave
- Employee discount
3d
Senior IT Security Analyst
Synthomer (UK) Limited —London
- Analysis skills
- Employee assistance programme
Quick apply
Finance Systems Analyst
Stephenson Harwood LLC —London
- In-person
- Employee discount
Compliance IT Business Analyst
Luxoft —London
- English
- SQL
- Bachelor's degree
11d
Analyst – Desktop Support
StepStone Group —London
- Communication skills
Finance Analyst - IT
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Analysis skills
Technical Support Analyst
CoStar Group —London
- Full-time
- Databases
- Bachelor's degree
- No degree
- Annual leave
IT Risk and Controls Analyst
Shawbrook —London
- Full-time
- Banking
- Employee assistance programme
- Employee discount
Service Desk Analyst
Synapri —London
- DevOps
- Continuous improvement
- Agile
Finance Systems Analyst
Columbia Threadneedle Investments —London
- Full-time
- In-person
- AI
- Analytics
- Work from home
9d
Desktop Support Analyst (6 month FTC)
Sony Music Entertainment Canada —London
- Google Suite
- Azure
- Windows
2d

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Service Desk Analyst - Apprentice

T-Tech -
London

Quick apply

Job details

Apprenticeship

Qualifications

Technical troubleshooting
Desktop support
Computer literacy
IT service management
Ticket management
Microsoft Office Suite
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Communication skills
Mobile devices

Full job description

Are you passionate about technology and eager to start a career in IT? We are looking for an enthusiastic and motivated Service Desk Analyst Apprentice to join our growing IT team.

This is an excellent opportunity to gain hands-on experience supporting users, troubleshooting technical issues, and learning from experienced IT professionals while working towards a recognised apprenticeship qualification.

The Role

As a Service Desk Analyst Apprentice, you will be the first point of contact for colleagues requiring IT support. You will assist with resolving technical issues, logging incidents, and ensuring users receive excellent customer service.

You will receive structured training and mentoring to develop your technical knowledge and professional skills.

Key Responsibilities

Provide first-line technical support to users via phone, email, and ticketing systems.
Log, track, and update incidents and service requests.
Troubleshoot hardware, software, network, and user access issues.
Escalate complex issues to senior IT team members where necessary.
Set up and configure laptops, desktops, mobile devices, and user accounts.
Support Microsoft 365 applications and business systems.
Maintain accurate documentation and knowledge base articles.
Follow IT service management processes and security standards.
Deliver excellent customer service and maintain professional communication at all times.

Requirements

What We're Looking ForEssential Skills & Attributes

A genuine interest in technology and IT.
Strong problem-solving abilities and attention to detail.
Excellent communication and customer service skills.
Ability to work effectively as part of a team.
Enthusiastic, eager to learn, and self-motivated.
Basic understanding of computer hardware, software, and Microsoft applications.

Qualifications

GCSEs (or equivalent) in Maths and English at Grade 4/C or above.
Any IT-related qualification or study would be advantageous but is not essential.

What You'll Gain

A recognised IT apprenticeship qualification.
Hands-on experience in a professional IT environment.
Support and mentoring from experienced IT professionals.
Exposure to modern technologies and business systems.
Excellent career progression opportunities within IT Support, Infrastructure, Cyber Security, Cloud Technologies, or Networking.

Recruitment Process

Video Interview
30-minute Microsoft Teams interview with the Hiring Manager
Online Thrive Assessment
Final stage interview

Quick apply

Refine Your Search

it analyst jobs in hemel hempstead, eng

Service Desk Analyst - Apprentice

Retail IT Analyst

IT Business Analyst

Operational IT Analyst

IT Risk Analyst

IT Asset, Licensing & Procurement Analyst

IT Business Analyst - SAP

Senior IT Technical Support Analyst - fixed term contract

Senior IT Support Analyst

Senior Student Systems Analyst

Senior IT Security Analyst

Finance Systems Analyst

Compliance IT Business Analyst

Analyst – Desktop Support

Finance Analyst - IT

Technical Support Analyst

IT Risk and Controls Analyst

Service Desk Analyst

Finance Systems Analyst

Desktop Support Analyst (6 month FTC)

I want to receive the latest job alerts for it analyst in hemel hempstead, eng

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