Service agent Work, Jobs in Gullane, Eln (with Salaries)

Front Desk Night Agent
Virgin Hotels —Edinburgh
- Full-time
- Hotel
- Front desk
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Sales Manager
voco Edinburgh Royal Terrace —Edinburgh
- £45,000 a year
- Full-time
- Hospitality
- Hotel
- Business development
- Employee discount
- Referral programme
Quick apply
Senior Business Travel Consultant - Spanish speaking
Perk —Edinburgh
- Full-time
- Bar
- Organisational skills
- Communication skills
- Relocation assistance
- Life insurance
Estate Agent
Connells Group —Kirkcaldy
- £25,000 a year
- Customer service
- Computer literacy
- Computer skills
Quick apply
4d
Land Consultant
WSP —Edinburgh
- Part-time
- Hybrid work
- Travel
- Mentoring
- Organisational skills
- Flexitime
- Work from home
Warehouse Agent - Day Shift
Worldwide Flight Services —Edinburgh
- £31,412.17 a year
- Full-time
- English
- Forklift
- Communication skills
Quick apply
Residential Conveyancing Solicitor
Fords Daly Legal Limited —Kirkcaldy
- Full-time
- Bachelor's degree
- Organisational skills
- IT
- Free parking
- Sick pay
Quick apply
5d
Bookkeeper
SW Group —Edinburgh
- Full-time
- Hybrid work
- Communication skills
Quick apply
Front Desk Night Manager
Virgin Hotels —Edinburgh
- Full-time
- Computer literacy
- English
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
1d
Scientific Safety Advisor
Heriot Watt University —Edinburgh
- £37,694 - £47,389 a year
- Full-time
- University
- Travel
- Organisational skills
- Annual leave
- Flexible schedule
13d
Guest Service Agent - Part time
Hilton —Edinburgh
- £12.91 an hour
- Part-time
- Bar
- Customer service
- Computer literacy
- Employee stock purchase plan
- Annual leave
4d
Senior Business Travel Consultant - French Speaking
Perk —Edinburgh
- Full-time
- Bar
- Organisational skills
- Communication skills
- Relocation assistance
- Life insurance
Night Guest Service Agent - Part time
Hilton —Edinburgh
- £13.42 an hour
- Part-time
- Bar
- Customer service
- Computer literacy
- Employee stock purchase plan
- Annual leave
4d
Real Estate Agent
Betterhomes —Edinburgh
- Full-time
- English
- Communication skills
- Life insurance
Quick apply
Front Office Porter
Kimpton —Edinburgh
- £13.54 an hour
- Full-time
- Hotel
- Front desk
- Restaurant
- Employee assistance programme
- Employee discount
Company Secretary & Governance Manager
Patria Investments —Edinburgh
- Hybrid work
- Presentation skills
- Leadership
- Work from home
Facilities Manager
NAB-Jones Lang LaSalle Services —Inverleith
- Full-time
- Computer literacy
- Presentation skills
- Continuous improvement
Quick apply
Technical Support Surveyor (Scottish Building Standards Hub)
Fife Council —Glenrothes
- £43,437.09 - £47,604.34 a year
- Full-time
- Research
- Travel
- Employee discount
Kitchen Porter
Apex Hotels Ltd —Edinburgh
- £13 an hour
- Full-time
- Customer service
- Hotel
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
Associate or Senior Associate, Commercial Real Estate
Morton Fraser MacRoberts —Edinburgh
- Supervising experience
- Mentoring
- Communication skills
- Employee discount
3d

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Front Desk Night Agent

Virgin Hotels -
Edinburgh

Quick apply

Job details

Full-time

Benefits

Annual leave
Employee assistance programme
Employee discount
Sick pay

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Front desk
Guest services telephone call handling
Communication skills
Hotel front office operations

Full job description

Job Ref: VIR1820

Branch: Virgin Hotels Edinburgh

Location: Virgin Hotels Edinburgh

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Shift pattern: 22:30 - 07:00

Hours per week: 40

Posted date: 22/07/2026

Closing date: 22/08/2026

Who we are:

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day.

Why work with Virgin Hotels:

Because it is fun, of course! But we appreciate that fun isn’t always enough – what else is in it for you?

A day off for your birthday
Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate
Generous family friendly policies and allowances
Teammate discount at Virgin Hotels and 20 other Virgin brands!
Training and development including apprenticeships
Teammate meals provided
4 x your salary life assurance policy
Employee Assistance Program and Company sick pay

Your mission:

Should you choose to accept it…

We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn’t a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then Night Front Desk Agent just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We will listen, record and maintain continuous communication with all departments to monitor completion of all guest requests. All incoming calls will be answered warmly, efficiently and thoroughly so that each guest hangs up the phone feeling better.

The Details:

What exactly you will be doing…

Learn and retain complete knowledge of front office procedures and comply with all policies and procedures.
The Night Front Desk Agent maintains the Virgin “Tone of Voice,” culture level of standards set forth by the management team.
Use excellent communication skills with guests and staff including verbal, written and body language.
Learn and retain knowledge of all front office technical systems (HMS, EAM, Guestware, GoConcierge, etc).
Assist and process check-in check-outs for our guests in accordance with their preference (traditional, kiosk, iPad).
Process guest accounts by presenting folios to guests when requested, resolving any disputed charges settling accounts by following accounting procedures.
Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay.
Ensure all guest questions requests are completed followed up on while executing fabulous guest service.

Background must-have:

High school or equivalent education required
1-2 years’ experience in a Front Desk Agent position within a hotel
Current right to work in the UK

We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer

REDEFINING LUXURY HOTELS IN EDINBURGH

DISCOVER YOUR PLACE IN THE CITY

Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you’ll experience a world that revolves around you – from our signature chamber design to numerous drinking, dining and entertainment options that you’ll never want to leave. When you do venture out, you’ll find Edinburgh’s top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy – it’s only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it’s on your doorstep. Buckle up, we put you so close to history it’s basically time travel.

Quick apply

Refine Your Search

service agent jobs in gullane, eln

Front Desk Night Agent

Sales Manager

Senior Business Travel Consultant - Spanish speaking

Estate Agent

Land Consultant

Warehouse Agent - Day Shift

Residential Conveyancing Solicitor

Bookkeeper

Front Desk Night Manager

Scientific Safety Advisor

Guest Service Agent - Part time

Senior Business Travel Consultant - French Speaking

Night Guest Service Agent - Part time

Real Estate Agent

Front Office Porter

Company Secretary & Governance Manager

Facilities Manager

Technical Support Surveyor (Scottish Building Standards Hub)

Kitchen Porter

Associate or Senior Associate, Commercial Real Estate

I want to receive the latest job alerts for service agent in gullane, eln

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