Application support engineer Work, Jobs in Appleton, Chs (with Salaries)

End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Windows
- Bachelor's degree
- No degree
DevSecOps Engineer
CGI —Manchester
- Full-time
- DevOps
- Mentoring
- Scripting
Quick apply
13d
Network DevOps Engineer
MBDA —Bolton
- Up to £55,000 a year
- Overtime
- Hybrid work
- No experience needed
- Free parking
Windows Support Engineer - 3rd Line
NewPrinces Group —Liverpool
- Azure
- Customer service
- Analysis skills
- Annual leave
- Work from home
7d
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Advansys Technical Consultant
Datel —Warrington
- Weekend availability
- Hybrid work
Principal Technical Safety Engineer – Software Development
Risktec Solutions —Warrington
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
Senior DevOps Engineer
Northrop Grumman —Manchester
- Hybrid work
- DevOps
- Databases
- Travel
- Relocation assistance
Software Engineer (.NET)
Optima Health —Warrington
- Up to £45,000 a year
- Full-time
- Software troubleshooting
- Agile
- Communication skills
- Paid training
- Annual leave
Deskside Engineer
Survitec Group Limited —Birkenhead
- Full-time
- Communication skills
- Employee assistance programme
7d
Observability Engineer
Peel Ports —Liverpool
- Continuous improvement
- Annual leave
- Employee assistance programme
11d
DevOps Engineer
Code First Girls —Manchester
- Full-time
- Remote
- DevOps
- AWS
Quick apply
6d
Firmware Engineer
Landis+Gyr —Manchester
12d
Software Engineer
Oakland —Manchester
- Hybrid work
- Travel
- Software development
- AI
- Annual leave
- Referral programme
13d
Site Reliability Engineer (DV Security Clearance)
CGI —Manchester
- Full-time
- Scripting
- In-person
- Communication skills
Quick apply
Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
5h
Software Engineer - Property Platform
Awaze —Manchester
- Hybrid work
- AI
- Employee discount
Apprentice Software Engineer
Unipart —Stockport
- £28,000 a year
- Full-time
- Computer Science
- Computer literacy
- Engineering
Quick apply
Lead DevOps Engineer
Northrop Grumman —Manchester
- Hybrid work
- Software troubleshooting
- DevOps
- Travel
- Relocation assistance
Mid-level Android Engineer
Pion —Manchester
- Full-time
- Remote
- Agile
- Annual leave
- Employee discount
Quick apply

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application support engineer jobs near appleton, chs

End User Support Engineer I

Arch Capital Group Ltd. -
Manchester

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Job details

Full-time

Qualifications

Technical troubleshooting
Desktop support
TCP
Incident queue management
Ticket management
Windows
Bachelor's degree
Remote access software
Technical support incident logging
Mobile device management
Organisational skills
ServiceNow
IP networking
Customer support
VMWare
Customer interaction
IT incident logging
Root cause analysis
Communication skills
Microsoft Azure
Active Directory
Intune
Mobile devices
Information Technology

Full job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

JOB SUMMARY

End User Support will provide comprehensive support covering deskside, mobile phones & Laptops, telephony, AV and more. The role demands excellent problem-solving skills, clear communication, and the ability to operate within established processes and procedures.

Office attendance – 5 days per week

Essential RESPONSIBILITIES and ACCOUNTABILITIES

Responsible for work assigned from a problem or incident management queue to final resolution; may also receive escalations from end user support staff
Identify, solve, and prevent the reoccurrence of technical problems affecting the Windows desktop OS, the applications installed on them, mobile end points, and voice services
Review and investigate all IT-related problems to determine cause and most appropriate solution and provide information and explanation to end users on problem resolution
Keep end user updated on the status of open trouble tickets and escalate more complex problems to EUS Support II engineers or other support teams
Continually update problem tickets including call notes with status and categorization changes
Responsible for the administration of the following end user support functions:
Physical and virtual desktop environments (Citrix preferred)
Telephone systems (RingCentral preferred)
Remote desktop access
Mobile end points (IOS environment)
Incident management / Understanding of SLAs
IT Equipment moves and setups within the business (Desk moves, office setups and decommissions)
Windows 11
Active Directory (Basic knowledge & Awareness)
Group Policy (Basic knowledge & Awareness)
Solid understanding of networking concepts and services such as DNS, DHCP in a TCP/IP environment

Asset and license tracking (via CMDB)
Assist with conference room meetings including supporting Microsoft Teams and similar video conferencing tools
JOB SPECIFICATIONS Knowledge & Skills:1. A good understanding of assigned technology platforms including Citrix, VMware, V-Sphere, Microsoft Windows, Active Directory/Azure, Intune, Office products, installed application software and management utilities, desktop and laptop.2. Excellent organizational skills. Ability to manage time well in a fast-paced environment, prioritizing incidents & tasks frequently.3. Good understanding of mobile device management technologies and industry accepted security policies.4. Solid interpersonal and communication skills to deal effectively with all kinds of internal customers and external vendors.5. Effective Customer service skills.6. Excellent problem solving, diagnosing and troubleshooting skills.7. Solid ITSM experience utilizing ServiceNow or similar tool. Education & Experience:Bachelor’s degree in information technology or a related field preferred; equivalent technical experience considered.5+ years of experience in End User SupportExperience in supporting VIPs and providing white glove IT services is required.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14101 Arch Europe Insurance Services Ltd

Apply Now

Refine Your Search

application support engineer jobs in appleton, chs

End User Support Engineer I

DevSecOps Engineer

Network DevOps Engineer

Windows Support Engineer - 3rd Line

3rd Line Support Engineer SME - FTC

Advansys Technical Consultant

Principal Technical Safety Engineer – Software Development

Senior DevOps Engineer

Software Engineer (.NET)

Deskside Engineer

Observability Engineer

DevOps Engineer

Firmware Engineer

Software Engineer

Site Reliability Engineer (DV Security Clearance)

Graduate Software Support Engineer

Software Engineer - Property Platform

Apprentice Software Engineer

Lead DevOps Engineer

Mid-level Android Engineer

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