Staff software engineer Work, Jobs in Hyde, Gtm (with Salaries)

End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Windows
- Bachelor's degree
- No degree
Staff Engineer - Labyrinth Screening
Ripjar —Manchester
- Remote
- Software development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Electrical Service Engineer
Krones UK Ltd. —Bolton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Mobile Engineer - Flutter | Manchester
TransPerfect —Manchester
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Quick apply
Civils 3D Modeller
Tony Gee and Partners —Manchester
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Mentoring
Quick apply
Structural Project Engineer
Thornton Tomasetti —Warrington
- Full-time
- Doctoral degree
- Master's degree
- Business development
Quick apply
Highways Design Engineer
Kier Group —Manchester
- Full-time
- Civil engineering
4d
Senior Structural Engineer
AECOM —Manchester
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Field Service Engineer (Oldham / North Manchester)
InPost UK —Manchester
- Analysis skills
- Quality control
- Hand tools
- Annual leave
Quick apply
Manufacturing Engineer (Composites)
Brookhouse Aerospace —Darwen
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
- Life insurance
- Referral programme
Associate Project Controls Consultant
AECOM —Manchester
- Full-time
- Hybrid work
- Management
- Databases
- Bachelor's degree
Senior Technology Engineer
Amey Ltd —Manchester
- Part-time
- Mentoring
- Leadership
- Annual leave
Quick apply
Civils 3D Modeller – Manchester
Tony Gee and Partners LLP —Manchester
- Hybrid work
- Civil engineering
- Engineering
- Mentoring
- Annual leave
- Employee assistance programme
Staff Software Performance Engineer - Team Lead
Arm —Manchester
- £97,300 - £131,700 a year
- Hybrid work
- Team management
Engineer
Salford Council —Swinton
- £39,152 - £41,771 a year
- Civil engineering
- Engineering
- Master's degree
Principal Civil Infrastructure Engineer (Development)
WSP —Manchester
- Part-time
- Hybrid work
- Civil engineering
- Mentoring
- Training & development
- Flexitime
- Work from home
5d
Senior Structural Engineer
PickEverard —Manchester
- Business development
- Presentation skills
- Mentoring
- Annual leave
- Employee assistance programme
Principal Road Engineer
WSP —Manchester
- Part-time
- Hybrid work
- Flexitime
- Work from home
Associate Engineer - Mechanical Building Services
BakerHicks —Manchester
- Hybrid work
- Business development
- Team management
- HVAC
- Annual leave
Quick apply
12d
Design - Civil Engineer
Avove —Warrington
- Full-time
- Hybrid work
- Civil engineering
- Computer literacy
- Mentoring
- Employee assistance programme
Quick apply

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staff software engineer jobs near hyde, gtm

End User Support Engineer I

Arch Capital Group Ltd. -
Manchester

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Job details

Full-time

Qualifications

Technical troubleshooting
Desktop support
TCP
Incident queue management
Ticket management
Windows
Bachelor's degree
Remote access software
Technical support incident logging
Mobile device management
Organisational skills
ServiceNow
IP networking
Customer support
VMWare
Customer interaction
IT incident logging
Root cause analysis
Communication skills
Microsoft Azure
Active Directory
Intune
Mobile devices
Information Technology

Full job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

JOB SUMMARY

End User Support will provide comprehensive support covering deskside, mobile phones & Laptops, telephony, AV and more. The role demands excellent problem-solving skills, clear communication, and the ability to operate within established processes and procedures.

Office attendance – 5 days per week

Essential RESPONSIBILITIES and ACCOUNTABILITIES

Responsible for work assigned from a problem or incident management queue to final resolution; may also receive escalations from end user support staff
Identify, solve, and prevent the reoccurrence of technical problems affecting the Windows desktop OS, the applications installed on them, mobile end points, and voice services
Review and investigate all IT-related problems to determine cause and most appropriate solution and provide information and explanation to end users on problem resolution
Keep end user updated on the status of open trouble tickets and escalate more complex problems to EUS Support II engineers or other support teams
Continually update problem tickets including call notes with status and categorization changes
Responsible for the administration of the following end user support functions:
Physical and virtual desktop environments (Citrix preferred)
Telephone systems (RingCentral preferred)
Remote desktop access
Mobile end points (IOS environment)
Incident management / Understanding of SLAs
IT Equipment moves and setups within the business (Desk moves, office setups and decommissions)
Windows 11
Active Directory (Basic knowledge & Awareness)
Group Policy (Basic knowledge & Awareness)
Solid understanding of networking concepts and services such as DNS, DHCP in a TCP/IP environment

Asset and license tracking (via CMDB)
Assist with conference room meetings including supporting Microsoft Teams and similar video conferencing tools
JOB SPECIFICATIONS Knowledge & Skills:1. A good understanding of assigned technology platforms including Citrix, VMware, V-Sphere, Microsoft Windows, Active Directory/Azure, Intune, Office products, installed application software and management utilities, desktop and laptop.2. Excellent organizational skills. Ability to manage time well in a fast-paced environment, prioritizing incidents & tasks frequently.3. Good understanding of mobile device management technologies and industry accepted security policies.4. Solid interpersonal and communication skills to deal effectively with all kinds of internal customers and external vendors.5. Effective Customer service skills.6. Excellent problem solving, diagnosing and troubleshooting skills.7. Solid ITSM experience utilizing ServiceNow or similar tool. Education & Experience:Bachelor’s degree in information technology or a related field preferred; equivalent technical experience considered.5+ years of experience in End User SupportExperience in supporting VIPs and providing white glove IT services is required.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14101 Arch Europe Insurance Services Ltd

Apply Now

Refine Your Search

staff software engineer jobs in hyde, gtm

End User Support Engineer I

Staff Engineer - Labyrinth Screening

Electrical Service Engineer

Mobile Engineer - Flutter | Manchester

Civils 3D Modeller

Structural Project Engineer

Highways Design Engineer

Senior Structural Engineer

Field Service Engineer (Oldham / North Manchester)

Manufacturing Engineer (Composites)

Associate Project Controls Consultant

Senior Technology Engineer

Civils 3D Modeller – Manchester

Staff Software Performance Engineer - Team Lead

Engineer

Principal Civil Infrastructure Engineer (Development)

Senior Structural Engineer

Principal Road Engineer

Associate Engineer - Mechanical Building Services

Design - Civil Engineer

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