Customer service representative Work, Jobs in Hamilton, Slk (with Salaries)

Customer Service Advisor, Weekend - Bellshill
KwikFit —Bellshill
- Part-time
- Hybrid work
- Typing
- Communication skills
- Annual leave
- Employee discount
16h
Specialist Customer Service Advisor
Barclays —Glasgow
- £27,700 a year
- Banking
- Life insurance
11d
Customer Support Agent
Primal Strength —Glasgow
- £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Gym membership
Quick apply
3d
Customer Service Representative Lloyds Banking Group Disputes
Teleperformance —Glasgow
- £27,081.60 a year
- Full-time
- English
- Communication skills
- Banking
- Annual leave
- Employee discount
Customer Service Advisor (Zero Carbon Living)
OVO Energy —Glasgow
- £26,794 - £27,641 a year
- Full-time
- Continuous improvement
- Travel
- Work from home
- Employee discount
Quick apply
Field Representative (Customer Engagement)
Ascent Performance Group Ltd —Glasgow
- £27,000 - £30,000 a year
- Weekend availability
- Customer service
- In-person
- Communication skills
- Work from home
Quick apply
3d
Customer Service Advisor
Aviva —Glasgow
- £26,700 - £29,650 a year
- Full-time
- Microsoft Word
- Communication skills
- Employee discount
Customer Care Agent
European Tyre Enterprise Ltd —Bellshill
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Salesforce
- Communication skills
- Annual leave
- Employee discount
5d
Customer Service Advisor
ACES Eye Clinic —Glasgow
- From £27,040 a year
- Full-time
- In-person
- Office experience
- Annual leave
Quick apply
Weekend Customer Support Advisor - ML4 3PR
KwikFit —Bellshill
- £9,344.03 a year
- Part-time
- Hybrid work
- Computer literacy
- Typing
- Communication skills
- Annual leave
- Employee discount
5d
Customer Service Agent
ABM UK —Paisley
- £12.81 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Customer Service Advisor (Part-time)
Muller Group —East Kilbride
- Part-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
10d
Customer Service Representative
William Hill —Glasgow
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Care Advisor
AAH Pharmaceuticals —Glasgow
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Assistant
Wickes —Glasgow
- £8.82 - £12.71 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee discount
Customer Support Associate (Financial Care Team)
Nationwide Building Society —Glasgow
- From £26,500 a year
- Full-time
- Hybrid work
- Communication skills
14h
After Sales / Customer Service Executive (Stewart Travel)
Brooklyn Travel —Glasgow
- Monday to Friday
- Hybrid work
- Hotel
- Travel
- Communication skills
Quick apply
6d
Customer Service Agent
The Wheatley Group —Glasgow
- Temporary
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
11d
Customer Service Assistant
Admiral Slots —Glasgow
- £12.75 an hour
- Part-time
- Customer service
- Cash handling
Quick apply
Customer Service Advisor
TrustFord —Glasgow
- Customer service
- Hotel
- Communication skills
- Annual leave
- Employee discount

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Customer Service Advisor, Weekend - Bellshill

KwikFit -
Bellshill

Apply Now

Job details

Part-time
16 hours ago

Benefits

Annual leave
Employee discount

Qualifications

Vehicle service booking
Customer service call handling
Inbound customer enquiry call handling
Appointment booking and call handling
Customer support
Customer interaction
Typing
Communication skills

Full job description

About us

Everyone knows Kwik Fit for our tyres, but these days we do a whole lot more. Servicing, fleet services, fast-fit – whatever comes our way, our teams have what it takes to get the job done properly. And whilst half of our MOT and service appointments are booked in advance, either online or over the phone, we are still ready to save the day for customers who need us at the drop of a hat. You could say we’ve learnt to expect the unexpected!

That’s what it’s all about for us – being there for customers in their hour of need and delivering friendly service of the highest quality when they need it most. It’s what makes our centres a valued part of their local communities.

And we’re just as dedicated to our staff. With Kwik Fit you’ll be given every opportunity to develop your skills using state-of-the-art equipment and working with some of the biggest brands out there.

Sounds good, doesn’t it? That’s why we say, ‘you can’t get better’.

The role

Everyday is an exciting new challenge as a Customer Contact Advisor with no two calls being the same. You will experience new things – not to mention the weird and wonderful problems you’ll encounter – there’s no shortage of variety and plenty of opportunity to use your finely tuned people skills. By joining our team, you’ll be sharing your skills with the best in the business at a company where career development and training are a priority. If you’re already on your way to being a great advisor, Kwik Fit will get you there faster.

The role itself will have you as the first point of contact answering a wide range of calls from dealing with customers online enquiries, bookings and payments to our very own fleet customers calling for advice and making bookings. As a Customer Contact Advisor, you will play an integral role in continuously meeting our customers’ needs and expectations all whilst delivering the very best customer service.

The following part time shift pattern is available:

Saturday and Sunday 8am until 4.30pm, 16 hours over 2 days
Training will be completed onsite, side by side
Hybrid working one day per week once training has been successfully completed

Key accountabilities

No two days are the same at Kwik Fit -

Achieving key maximum performance results measured on telephone statistics, speed and accuracy.
Maintain high levels of customer awareness and flexibility.
Report areas of improvement or concern to line manager.
Work as a conscientious team member.
Promote a professional image of Kwik-Fit & Kwik Fit fleet operations at all times.

Skills & experience

Our friendly service and top-level mechanical expertise is a winning combination that makes us heroes in the community. Striking that balance as a Customer Contact Agent requires a special skill set including:

Excellent keyboard skills.
Excellent telephone manner.
Sound commercial knowledge.
Problem-solving and analysis.
Excellent written and verbal communication.
Excellent Customer Service skills.
Ability to handle complex queries and challenging customer scenarios.
An ability to learn new systems and processes.
Excellent communication and relationship skills.
Ability to work under pressure to meet business KPI’s and targets.

Other

34 days pro rata annual leave including bank holidays
Exclusive discounts at major retailers, restaurants, holidays and much more
Generous staff discounts for you and your family
Award-winning training and development, with fantastic career prospects
Wide range of wellbeing support for you and your family

Job Reference: KF23929

Apply Now

Refine Your Search

customer service representative jobs in hamilton, slk

Customer Service Advisor, Weekend - Bellshill

Specialist Customer Service Advisor

Customer Support Agent

Customer Service Representative Lloyds Banking Group Disputes

Customer Service Advisor (Zero Carbon Living)

Field Representative (Customer Engagement)

Customer Service Advisor

Customer Care Agent

Customer Service Advisor

Weekend Customer Support Advisor - ML4 3PR

Customer Service Agent

Customer Service Advisor (Part-time)