Sales advisor Work, Jobs in Babraham, Cam (with Salaries)

Customer Success Manager
Clarivate —Cambridge
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- In-person
Mobile Sales Advisor - Suffolk Area
Scrivens Opticians and Hearing Care —Bury St. Edmunds
- Sales
- Computer literacy
- Merchandising
- Annual leave
- Employee discount
Quick apply
Financial Controller
CC Hydrosonics Ltd. —Cambridge
- £70,000 a year
- Full-time
- In-person
- Free parking
Quick apply
13d
Sales Advisor
Crew Clothing Bury St Edmunds —Bury St. Edmunds
- £11.23 - £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Referral programme
Quick apply
Sales Advisor
Ben Sherman Braintree —Braintree
- Part-time
- Customer service
- Computer literacy
- Computer skills
Quick apply
9d
Staff Strategic Account Manager
Altium —Cambridge
- Full-time
- English
- Business development
- In-person
- Free parking
- Referral programme
Quick apply
Account Manager, Global Financial Services
AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- Salesforce
- Business development
- AWS
Customer Service and Sales Advisor
Simplify Group —Saint Ives
- £26,393 a year
- Full-time
- English
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
9d
Lead Customer Service Advisor
FMG Repair Services —Cambridge
- Up to £33,000 a year
- Annual leave
- Employee discount
Quick apply
6d
Senior Customer Service Advisor
Barclays —Bury St. Edmunds
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
Parts Advisor | Competitive Pay & Bonuses
Motor Parts Direct —Huntingdon
- Full-time
- Bilingual
- Sales
- Front desk
- Employee discount
Quick apply
6d
Customer Advisor
Vindis Group —Huntingdon
- £28,143.12 a year
- Employee assistance programme
Junior Commercial Advisor
Verisure Services (UK) Limited —Cambridge
- £3,800 a month
- Full-time
- Sales
Quick apply
Sales Advisor - Royston Howes
Scrivens Opticians and Hearing Care —Royston
- Sales
- Computer literacy
- Merchandising
- Annual leave
- Employee discount
Quick apply
Retail Customer Advisor
Retail Therapy & Trends Lavenham —Lavenham
- From £15.50 an hour
- Part-time
- Customer service
- Merchandising
- English
- Store discount
- Employee discount
Quick apply
Assistant Service Manager
FRANK G. GATES LIMITED —Stevenage
- From £36,000 a year
- Full-time
- Computer literacy
- Team management
- In-person
- Employee discount
Quick apply
11d
Will Writing & Estate Planning Advisor - | Full Training |
Westminster Law ltd —Cambridge
- £49,500 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Work from home
Quick apply
4d
UK Office Administrator (Part-time)
Maximum Entertainment —Saint Ives
- Part-time
- Microsoft Excel
- Inventory control
- Microsoft Office
Quick apply
Regional Sales Manager
AMETEK, Inc. —Stansted
- Marketing
- Business development
- Analysis skills
3d
No7 Advisor
Boots —Stevenage
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
4d

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Customer Success Manager

Clarivate -
Cambridge

Apply Now

Job details

Full-time

Qualifications

Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Bachelor's degree
Post-secondary education experience
Customer relationship management
Risk management
Relationship management
Customer support
Customer interaction
Leadership

Full job description

We are looking for an experienced Customer Success Manager to join our global Customer Success team! The main purpose of the Customer Success Manager is to retain an assigned book of business, identify and mitigate risk, and support the growth of key customers. Working proactively with customers, you will help drive value derived from the library software solutions by supporting their desired business outcomes.

You will add value and build trusting, lasting relationships by applying industry and product knowledge, relevant experience, and a deep understanding of your customers. Utilizing your strong attention to detail, you will identify early indicators of account risk, proactively mitigating and escalating to leadership when necessary. If this sounds like an opportunity you are interested in, then we would love to talk to you!

About You – experience, education, skills, and accomplishments.

Bachelor’s degree in related field / or equivalent work experience.
5 years of Customer Success, Account Management or similar experience managing customer relationships.

It would be great if you also had . . .

Technical experience with library software solutions from Ex Libris, such as, Alma, PrimoVE or Leganto or similar library solution(s.) A background in academic libraries, government, or higher education
Experience using a Customer Success software platform (Salesforce.com, Gainsight, etc.) Ability to define and establish goals based on customer needs and our business capabilities and execute a well-defined customer success and engagement plan
Experience providing online training and/or customer support in a similar information services or SaaS organizations that sell to the academic library market.

What will you be doing in this role?

Become a trusted advocate/advisor to customers: gain insight, offer recommendations, and provide the support needed to attain stated outcomes.
Deliver an exceptional customer experience: ensure customers are deriving value from Ex Libris (part of Clarivate) products and services; work with colleagues across the organization to ensure swift issue resolution.
Oversee customer training & implement customer adoption strategies to maximize usage, satisfaction, and ROI.
Drive growth: secure the existing business and identify expansion opportunities across the range of products and services offered by Clarivate.
Provide high-level governance and operational oversight: establish and maintain effective internal working relationships by coordinating with geographically distributed virtual matrix teams across multiple business verticals and functions, including Sales, Finance, Product Management, Product Marketing, Software Support, Professional Services, and Customer Service; conduct internal reviews with relevant stakeholders to ensure continuous customer focus, commitment and engagement.
Deliver regular business reviews: collaborate with Sales and other internal partners to coordinate and deliver regular reviews of progress against documented goals, priorities, and success criteria to key customer operational contacts and decision-makers.
Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate.
Partner and Mentor: support goal of best-in-class team by sharing knowledge in areas of expertise; provide input to leadership on areas of potential improvement.

About the Team

Our A & G Customer Success team sits within the Revenue organization. Our team is comprised of colleagues across the Americas and the globe who are passionate about helping higher education institutions and libraries achieve their goals. What we do matters to librarians who need smoother paths to fulfilling their missions to help students, faculty, and researchers think forward.

Hours of Work

This is a full-time, permanent position based in UK. This role will require hybrid working from our London or Cambridge offices (2-3 days per week in office, rest of week remote).

This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available to adjust to various global time zones as needed.

#LI-Hybrid, #LI-Onsite

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Apply Now

Refine Your Search

sales advisor jobs in babraham, cam

Customer Success Manager

Mobile Sales Advisor - Suffolk Area

Financial Controller

Sales Advisor

Sales Advisor

Staff Strategic Account Manager

Account Manager, Global Financial Services

Customer Service and Sales Advisor

Lead Customer Service Advisor

Senior Customer Service Advisor

Parts Advisor | Competitive Pay & Bonuses

Customer Advisor

Junior Commercial Advisor

Sales Advisor - Royston Howes

Retail Customer Advisor

Assistant Service Manager

Will Writing & Estate Planning Advisor - | Full Training |

UK Office Administrator (Part-time)

Regional Sales Manager

No7 Advisor

I want to receive the latest job alerts for sales advisor in babraham, cam

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