Direct response manager Work, Jobs in Birmingham, Wmd (with Salaries)

Store and Spa Manager
Lush —Birmingham
- £45,250 a year
- Full-time
- Customer service
- Team management
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Healthcare Recruitment Co-ordinator
Worcestershire Workforce —Redditch
- £25,500 a year
- Temporary
- Hybrid work
- English
- Research
- Communication skills
- Annual leave
- Flexitime
Quick apply
13d
Senior Programme Manager (Lifecycle Works)
Department for Work and Pensions —Birmingham
- £57,946 - £68,205 a year
- Overtime
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
4d
Marcus by Goldman Sachs, Workforce Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Microsoft Excel
- Communication skills
- Banking
- Employee assistance programme
MEP Manager
Government Property Agency —Birmingham
- £56,500 - £62,554 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Contracts
4d
Senior Business Analyst (three roles)
Gambling Commission —Birmingham
- £52,000 a year
- Full-time
- Presentation skills
- Communication skills
- Annual leave
10d
IT Manager
Devi Technologies —Birmingham
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Continuous improvement
Quick apply
G6 Assistant Director of Change Governance
Insolvency Service —Birmingham
- £72,113 - £87,698 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
12d
Front Office Team Leader
Hyatt Regency Birmingham —Birmingham
- £27,664 a year
- Weekend availability
- Hotel
- Conflict management
- Front desk
- Employee assistance programme
- Employee discount
Asset Experience Associate
JLL —Birmingham
- Sales
- Contracts
- Budgeting
Area Sales Manager
Epwin Group PLC —Tamworth
- Full-time
- Microsoft Powerpoint
- Business development
- Leadership
Quick apply
11d
Asset Experience Associate
NAA-Jones Lang LaSalle Resources —Birmingham
- Full-time
- Sales
- Contracts
- Budgeting
Quick apply
Portfolio Benefits Lead
Department for Science, Innovation & Technology —Birmingham
- £44,620 - £49,065 a year
- Part-time
- Hybrid work
- PMP
- Analysis skills
- Presentation skills
- Annual leave
- Employee discount
5d
Shift Maintenance Assistant
Equans —Smethwick
- Full-time
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Sales Support & Customer Care Specialist-12 Month FTC
IPL Schoeller —Tamworth
- CRM software
- Continuous improvement
- Organisational skills
Quick apply
UK - Health & Safety Manager, Walsall ERF
Encyclis —Birmingham
- Full-time
- Public speaking
- Communication skills
Laboratory Operations Manager
Eurofins UK Food Testing —Wolverhampton
- Full-time
- Continuous improvement
- Team management
- Business
- Free parking
- Annual leave
Quick apply
Facilities Manager
NAA-Jones Lang LaSalle Resources —Worcester
- Full-time
- Contracts
- Budgeting
- In-person
Quick apply
Transport Manager
Greencore Group —Tamworth
- Full-time
- Continuous improvement
- No degree
- Employee discount
- Life insurance
RISE Adviser - West Midlands - Early years and SEND adviser
Department for Education —Coventry
- £600 a day
- Part-time
- Presentation skills
- Travel
- Leadership

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Store and Spa Manager

Lush -
Birmingham

Quick apply

Job details

Permanent | Full-time
£45,250 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Customer service
Retail team management
Team management
Store management
Partnership building
Training & development
Networking
Retail management
Communication skills
Rota coordination

Full job description

Description

Diversity matters

We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

The role

As a Store and Spa Manager, you'll have the autonomy to develop your people, grow your business, and connect with your customer base - and we're here to help you to achieve this. You'll be responsible for your shop's finances, supporting sales, and providing outstanding customer experiences to all those who visit our stores. You'll also look to build strong connections within your local community, with other businesses and with charity organisations and campaigning groups.

You'll create and execute your own “top box” goals for the store and team, and ensure that all decisions you make ultimately contribute towards achieving these. You are responsible for constantly reviewing and assessing the progress towards these goals. The team structure for your shop is your responsibility to get right. It’s up to you to effectively recruit and upskill all members of your team for the roles that you need. Which roles, what staff, and how many hours you use is down to you.

People are at the heart of our business. We want you to enjoy and challenge yourself, build a career, and teach us what we don’t know, so we’ve created a culture where your job description is a starting point, not an end goal. Our working style is flexible, fluid, supportive, and authentic - if you’ve got the drive to push yourself and try different things, you will have our support.

Key information

Contract type: Permanent
Contract hours: 32-40

Interview dates:
Thursday the 13th and Friday the 14th of August

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

Managing the finances of your store, from setting an annual budget to driving sales and effectively controlling stock.
Developing a team of people passionate about customer experience through training, consistent feedback and seeing you lead by example.
Leading a management team to help you achieve the store's top-box goals.
Maintaining a beautiful store with effective merchandising, high standards of cleanliness and strong stock management.
Networking with other stores surrounding, and your communities to enhance guests coming in to the store
Out-of-the-box thinking to achieve success
Delegating to your management team in order or achieve the needs of the store.
Developing yourself as a manager by utilising training budgets, travelling to work with other stores, and working closely with your colleagues around the business.

Skills, Knowledge and Expertise

Customer Service: A genuine passion for delivering exceptional customer service, leading by example, and ensuring your team is providing 5-star service

Management Skills: Able to navigate difficult conversations, set and manage expectations and support your management team.

Teamwork: Leading by example, working with your store to achieve your top box goals, and maintaining a positive and supportive work environment, through the development of your team.

Communication: Strong verbal communication skills to share business messages throughout the store, as well as working with your retailers and surrounding stores.

Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure to lead your team

Problem-solving: Skill in identifying and resolving issues being reactive in finding appropriate solutions, and keeping the shop running efficiently

Organisation: Excellent organisation to keep your store running smoothing and keeping up with stocktake needs, upcoming launches and rota-ing effectively

Benefits

Holiday allowance
50% discount on Lush products and spa treatments
Discretionary and profit-based bonus
Pension scheme
Paid day off for your birthday
Cycle to work scheme
Discounted rail and bus season tickets
Employee assistance programme
6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
Enhanced paternity leave*
There’s a big difference between "Flexible Working " (the legal minimum) and working flexibly. What that looks like varies from role to role, and location to location. We actively welcome conversations about what working flexibly could mean and look like for you.
We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities.
Tailored gender affirming care*

Qualifying period/hours required*

We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.

About Lush

Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.

We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!

Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.

Quick apply

Refine Your Search

direct response manager jobs in birmingham, wmd

Store and Spa Manager

Healthcare Recruitment Co-ordinator

Senior Programme Manager (Lifecycle Works)

Marcus by Goldman Sachs, Workforce Analyst, Birmingham

MEP Manager

Senior Business Analyst (three roles)

IT Manager

G6 Assistant Director of Change Governance

Front Office Team Leader

Asset Experience Associate

Area Sales Manager

Asset Experience Associate

Portfolio Benefits Lead

Shift Maintenance Assistant

Sales Support & Customer Care Specialist-12 Month FTC

UK - Health & Safety Manager, Walsall ERF

Laboratory Operations Manager

Facilities Manager

Transport Manager

RISE Adviser - West Midlands - Early years and SEND adviser

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