Customer experience advisor Work, Jobs in Aberdeen, Sct (with Salaries)

International Operations Agent III
AIT Worldwide Logistics, Inc. —Aberdeen
- Full-time
- English
- Training & development
- Annual leave
Change Communication Manager
SSE —Aberdeen
- Up to £60,000 a year
- Communication skills
- Employee discount
Quality Advisor
Balmoral Group —Aberdeen
- Master's degree
- Presentation skills
- Continuous improvement
13d
Quality Advisor
Balfour Beatty —Aberdeen
- Hybrid work
- Microsoft Office
- Analysis skills
- Continuous improvement
- Annual leave
Environmental Sustainability Advisor
Balfour Beatty —Aberdeen
- Hybrid work
- Master's degree
- Continuous improvement
- Mentoring
- Annual leave
Apprentice Rental Advisor
ArnoldClarkApprentices —Aberdeen
- £0.01 a year
- Full-time
- Computer literacy
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
QA
Petrofac —Aberdeen
- Hybrid work
- Computer literacy
- Quality control
- Contracts
Technical Sales Advisor
Halliburton —Aberdeen
- Full-time
- Engineering
- Bachelor's degree
Risk Analyst
Balfour Beatty —Aberdeen
- Hybrid work
- No degree
- Communication skills
- Annual leave
12d
Parts Advisor
Park's Motor Group —Aberdeen
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Employee assistance programme
- Employee discount
Quote to Cash Coordinator
Oceaneering —Aberdeen
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
4d
Head of Group Project Management Office (PMO)
OEG Energy Group —Aberdeen
- Full-time
- PMP
- Continuous improvement
- Team management
Pharmacy Technician
Boots —Aberdeen
- Part-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Geotechnical Engineer - Anchor Solutions
Acteon Group Ltd. —Aberdeen
- Full-time
- CAD
- Engineering
- Analysis skills
Senior Health, Safety and Wellbeing Advisor
Balfour Beatty —Aberdeen
- Hybrid work
- No degree
- Mentoring
- In-person
- Annual leave
Director, Supply Chain Transformation – Consumer
Deloitte —Aberdeen
- Hybrid work
- Business development
- Analysis skills
- Mentoring
Legal Counsel
Chemelex —Aberdeen
- Full-time
- Spanish
- English
- Travel
Quick apply
Production Engineer
Baker Hughes —Aberdeen
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Life insurance
Onshore Service Manager – Stimulation Operations
Baker Hughes —Aberdeen
- Full-time
- Continuous improvement
- Leadership
- Flexible schedule
6d
Director, Applied AI (TMT), AI & Data, Engineering & Delivery
Deloitte —Aberdeen
- Hybrid work
- English
- Business development
- Travel

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International Operations Agent III

AIT Worldwide Logistics, Inc. -
Aberdeen

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Private medical insurance
Childcare

Qualifications

Import/export documentation
Delivery scheduling
Logistics
Internal department liaison
English
Customer support
Customer interaction
Training & development
Transport scheduling
Supply chain customer service

Full job description

Introduction:

Move the world with us!

AIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of the international supply chain and move the world with us!

Does that sound interesting? Then make AIT Worldwide Logistics the next stop on your career ladder!

Overview:

As International Operations Agent you will be responsible for the effective coordination, progress monitoring, and management of all communication related to the daily import and export of international freight‑forwarding shipments into and out of the United Kingdom. You will oversee shipment handling across all transportation modes - air, ocean, and surface - ensuring that all activities are carried out in line with customer requirements and the contractual agreements in place.

Responsibilities:

Build trusted‑advisor relationships with customers by advising, determining, and qualifying their shipping requirements, including all necessary regulations, certificates, and documentation
Prepare accurate and profitable quotations, provide end‑to‑end service recommendations, and ensure a consistently high level of customer satisfaction
Coordinate the full day‑to‑day handling of international import and export shipments across all transport modes, including order review, documentation, brokerage, and customs‑related processes
Plan shipping schedules and communicate with customers, carriers, ports, agents, and partners to verify loading, departures, arrivals, and overall shipment execution
Monitor shipment progress through proactive tracking and tracing, immediately address deviations, and resolve delays, damages, or issues in collaboration with customers
Manage all operational tasks including customer service, data entry, billing, invoicing, and adherence to customer SOPs, AIT KPIs, regulatory requirements, and end‑of‑month deadlines
Collaborate with local sales teams and internal departments to support communication, service quality, and accurate file closure, while ensuring compliance with all regulatory standards
Support continuous learning, assist with onboarding and cross‑training of team members, and perform additional duties as business needs require

Qualifications:

4-5 years applied on the job and industry experience
CargoWise software experience a plus
Customer Focus: knowing the customer business needs and acting accordingly; proactively addresses customer concerns
Professional level oral & written English language skills
Problem Solving: Having the ability to identify problems and issues of varying complexities and find effective solutions, considering multiple sides of an issue
Attention to Detail: Ensures one’s own work are complete and accurate; monitors the quality of work, verifies information
Knowledge of raising and discharging of T1's would be an advantage

What AIT Can Offer You:

We believe in rewarding your talent and supporting your growth. In addition to a competitive salary and comprehensive benefits package, you’ll enjoy:

Private healthcare through BUPA (medical and dental) after a qualifying period
Access to an Auto Enrolment Pension Plan with 4% employee and 4% employer contributions
Life Assurance equal to 2x your annual salary for peace of mind
26 days of annual leave to relax and recharge
Childcare vouchers to support your family needs
Eyecare vouchers for your vision health
Cycle to Work scheme to promote sustainable commuting
Car allowance or company car for certain roles

About AIT Worldwide:

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

Apply Now

Refine Your Search

customer experience advisor jobs in aberdeen, sct

International Operations Agent III

Change Communication Manager

Quality Advisor

Quality Advisor

Environmental Sustainability Advisor

Apprentice Rental Advisor

QA

Technical Sales Advisor

Risk Analyst

Parts Advisor

Quote to Cash Coordinator

Head of Group Project Management Office (PMO)

Pharmacy Technician

Geotechnical Engineer - Anchor Solutions

Senior Health, Safety and Wellbeing Advisor

Director, Supply Chain Transformation – Consumer

Legal Counsel

Production Engineer

Onshore Service Manager – Stimulation Operations

Director, Applied AI (TMT), AI & Data, Engineering & Delivery

I want to receive the latest job alerts for customer experience advisor in aberdeen, sct

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