Customer support representative Work, Jobs in Cambridge, Eng (with Salaries)

Technical Internal Sales Representative
AMOT —Bury St. Edmunds
- CRM software
- English
- Research
Quick apply
13d
Clinical Sales Specialist - East Anglia
Zimmer Biomet —Cambridge
- Full-time
- Salesforce
- Bachelor's degree
- No degree
- Health & wellbeing programme
14d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Cambridge
- £3,800 a month
- Full-time
Quick apply
Laboratory Technician (Special Processes)
Marshall of Cambridge (Holdings) Limited —Cambridge
- Full-time
- Analysis skills
- Maths
- Continuous improvement
Senior Business Development Representative
Speechmatics —Cambridge
- Hybrid work
11d
Assistant Commercial Manager
Skanska —Cambridge
- Mentoring
- Contracts
- Negotiation
- Bereavement leave
4d
Machine Service Representative
Safetykleen —Bedford
- £34,000 a year
- Full-time
- Customer service
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Customer Finance Assistant
Civic Recruitment Limited —Debden
- £16.43 an hour
- Full-time
- Hybrid work
- Organisational skills
- Computer skills
- Communication skills
Quick apply
Cleaner
TC Facilities Management —Newmarket
- £12.71 an hour
- Weekend availability
Global Capability & Training Lead
Mundipharma —Cambridge
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
Junior Commercial Advisor
Verisure Services (UK) Limited —Cambridge
- £3,800 a month
- Full-time
- Sales
Quick apply
FootJoy Product Specialist
Acushnet Golf —Saint Ives
- Full-time
- Microsoft Word
- Merchandising
- Organisational skills
- Annual leave
- Employee discount
13h
Vehicle Sales Executive
T. C. Harrison Group —Huntingdon
- Weekend availability
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Guest Services Representative
U.S. Air Forces, Europe —Alconbury
- £15.50 an hour
- Weekend availability
- Customer service
- Travel
- In-person
Senior Facilities Manager, UK & I
JAA-Jones Lang LaSalle Limited —Cambridge
- Full-time
- Bachelor's degree
- Team management
- Recruiting
Quick apply
Accounting Technician (Trainer)
U.S. Air Forces, Europe —Lakenheath
- £18 - £20 an hour
- Weekend availability
- Microsoft Word
- Hospitality
- Customer service
3d
Showroom Advisor
B&Q —Biggleswade
- £14.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
12d
Head of Manufacturing UK
Aliaxis UK Limited (United Kingdom) —Huntingdon
- Full-time
- Management
- Engineering
- Continuous improvement
- Employee assistance programme
- Employee discount
7d
ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)
Hertfordshire Constabulary —Stevenage
- £33,603 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
6d
Volunteer Retail Assistant (Sawbrigeworth)
Isabel Hospice —Buntingford
- Part-time
- Customer service
- Organisational skills
- Cleaning
Quick apply

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Technical Internal Sales Representative

AMOT -
Bury St. Edmunds

Quick apply

Job details

Permanent
13 days ago

Qualifications

CRM software
Outbound sales
Power BI
Client engagement
ERP software
English
Research
Business development
Zendesk
Sales pipeline
Organisational skills
Relationship management
Customer interaction
Outbound calling
Networking
Communication skills
Business lead generation
Sales appointment setting

Full job description

AMOT has been in business since 1948 and our premium brand is known and respected for quality and reliability in industrial temperature control and engine safety. We work very closely with high profile global engine, turbine, compressor and hydrogen fuel cells around the globe. Our mission is to help accelerate a global transition to sustainable power through product innovation, collaboration and integrity.

As part of our continued growth, we are looking for a Technical Internal Sales Representative to join our Sales team. This customer-focused role combines technical aptitude, customer engagement and business development, supporting customers from initial enquiry through to opportunity development and conversion.

Why AMOT?

AMOT is a global engineering business with a long-standing reputation for quality, innovation and customer service. This is a great opportunity to join a collaborative team, develop your technical and commercial expertise, build relationships with customers around the word and contribute to the continued growth of a respected international manufacturer. We offer a competitive salary and benefits package with genuine opportunities for professional development.

The Role

The Technical Internal Sales Representative will serve as the first point of contact for all inbound leads, driving immediate engagement and qualification to accelerate pipeline development. This role is responsible for owning early-stage customer interactions, leading discovery conversations, and progressing opportunities toward conversion.

You'll actively engage customers through calls, email, and virtual meetings, collaborate cross-functionally, and ensure opportunities are advanced efficiently from enquiry to to quote and order, while expanding pipeline and improving win rates. You'll also be responsible for generating your own pipeline through proactive prospecting and customer outreach.

Follow-up on inbound leads, calling the prospect/customer to conduct preliminary discovery.
Pursuing a cadence of follow-up or outreach activities.
Scheduling and participating in discovery calls, connecting the prospect/customer with one of our product experts.
Proactively hunting, to help expand revenue opportunity.
Assist the prospect/customer with product selection.

Key Responsibilities

Responding to inbound prospect customer enquiries, with a view to high levels of customer service, that differentiate us from our competition, to maximise opportunity.

Identify and research customers to further develop or reactivate. Initiate meaningful conversations with existing customers through proactive outreach or responding to enquiries with the aim of developing new leads and relationships. Networking to identify decision makers

Use a variety of communication methods to be successful, including phone, email, social media, and in person when required.

Maintain the CRM system accurately with the customer pipeline, from leads to closing.

Move qualified leads through the pipeline and connect them with the right expert, when needed

Present the Company’s products and capabilities utilising a variety of methods such as phone, email, webinars, conference calls.

Develop and maintain good relationships with customers, identifying potential needs and additional opportunities for revenue growth.

Collaborate with Marketing and Sales Team to maximise lead generation and prospect conversion, meeting individual and Company goals.

Assist prospects and customers with product selection.

Quoting key prospects.

Continually develop and update product and application knowledge.

Respond to change positively and productively.

Performance Metrics

Inbound lead response time
Number of self-generated opportunities
Lead conversion rate
7-10 calls per day across inbound and outreach
7-10 Email/LinkedIn/Other outreach efforts per day
8-12 discovery meetings per month

System Tools

CRM – Opportunity tracking and activity logging
Zendesk – Customer interactions and quote context
IFS (ERP) – Pricing, quotes, and product details
Power BI – Pipeline tracking and analytics

Qualifications & Experience

Ideally, degree qualified in a technical subject.
Ideally, at least 5 years of sales experience.

Travel

Limited travel may be required on occasion to develop or support the customer.

What You'll Bring

Previous experience in a sales, business development, technical customer service role.
Strong communication and relationship-building skills, with the confidence to engage customers and develop new opportunities.
Technical aptitude and the ability to understand customer requirements and support product selection.
A proactive and self-motivated approach, with the initiative to identify and pursue opportunities.
Strong organisational skills and attention to detail.
Resilience, determination and a customer-focused mindset.
Ability to conduct research.
Fluent spoken and written English; additional European language skills would be advantageous.
Use a variety of communication platforms such as email, LinkedIn, WhatsApp, Teams.

Quick apply

Refine Your Search

customer support representative jobs in cambridge, eng

Technical Internal Sales Representative

Clinical Sales Specialist - East Anglia

JUNIOR SALES CONSULTANT

Laboratory Technician (Special Processes)

Senior Business Development Representative

Assistant Commercial Manager

Machine Service Representative

Customer Finance Assistant

Cleaner

Global Capability & Training Lead

Junior Commercial Advisor

FootJoy Product Specialist

Vehicle Sales Executive

Guest Services Representative

Senior Facilities Manager, UK & I

Accounting Technician (Trainer)

Showroom Advisor

Head of Manufacturing UK

ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)

Volunteer Retail Assistant (Sawbrigeworth)

I want to receive the latest job alerts for customer support representative in cambridge, eng

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