Technical support occupations Work, Jobs in Oldham, Gtm (with Salaries)

IT Service Desk Analyst
Stagecoach —Stockport
- Full-time
- Computer networking
- Employee discount
8d
Tech & Customer Support Advisor
Fusion Fibre Group —Warrington
- £26,000 - £27,000 a year
- Full-time
- CRM software
- English
- Analysis skills
- Free parking
- Work from home
Quick apply
16h
Application Support Technician
Magentus —Manchester
- £29,000 a year
- Hybrid work
- SQL
- Linux
- Annual leave
- Employee assistance programme
13d
System Support Specialist - North America
PHMG Careers —Manchester
- £29,000 a year
- CRM software
- Communication skills
- Gym membership
Quick apply
IT Apprentice
Presspart —Blackburn
- Full-time
- Windows
- Continuous improvement
- Computer networking
- Free parking
- Profit sharing
Quick apply
12d
EUC Engineer
CGI —Manchester
- Full-time
- Continuous improvement
- Communication skills
Quick apply
Tech Onboarding & Support Specialist
DWF —Manchester
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Organisational skills
IT Support Technician
UK MANAGEMENT COLLEGE —Salford
- £27,000 - £28,000 a year
- Weekend availability
- Travel
- SharePoint
- Communication skills
Quick apply
Customer Support Technician - Gamma Business
Gamma —Manchester
- Full-time
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
Quick apply
3rd Line Support Engineer
BCN Group —Manchester
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
1d
Service Desk Agent
Northern Care Alliance NHS Foundation Trust —Salford
- £25,760 - £27,476 a year
- Full-time
- Analysis skills
- Annual leave
1d
eBusiness Executive
Softcat —Manchester
- Hybrid work
- Communication skills
- School
- Flexible schedule
6h
3rd Line Support Engineer
Uptime Solutions —Town
- Full-time
- Mentoring
- Communication skills
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Mentoring
Digital & AI Support Technician Apprentice
QA Apprenticeships —Rochdale
- £20,000 - £23,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- AI
- Communication skills
- Free parking
- Annual leave
Application Support Engineer
Zenith —Altrincham
- £30,000 - £36,000 a year
- Agile
- Communication skills
- Free parking
- Annual leave
IT Technician Apprentice
QA Apprenticeships —Salford
- £18,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee discount
8d
IT Service Desk Analyst
EMR Group —Warrington
- Full-time
- Computer networking
- Annual leave
Quick apply
5d
IT Technician
Trafford Council —Trafford
- £25,989 - £28,142 a year
- Monday to Friday
- School
4d
Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
13h

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IT Service Desk Analyst

Stagecoach -
Stockport

Apply Now

Job details

Full-time
8 days ago

Benefits

Company pension
Free or subsidised travel
Employee discount

Qualifications

Technical troubleshooting
Desktop support
Hardware repair
Computer repair
Incident queue management
IT service management
User account provisioning
Ticket management
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Computer networking
Technical writing
Customer support
Customer interaction
IT incident logging
Application support
Fault diagnosis and repair
Incident log maintenance
Active Directory

Full job description

Salary

Competitive salary, pension, free bus travel and access to a wide range of retail discounts

Be the face of IT support at Stagecoach

Technology plays a vital role in keeping Stagecoach running smoothly, supporting colleagues across our depots, engineering operations, head office functions and customer services teams. We're looking for a motivated and customer-focused IT Service Desk Analyst to join our growing IT team. This is an exciting opportunity for someone who enjoys solving problems, helping people and building their technical expertise in a fast-paced and supportive environment. As the first point of contact for IT support, you'll provide technical assistance to colleagues across the business, ensuring issues are resolved efficiently and that every interaction delivers an outstanding customer experience. Whether you're troubleshooting Microsoft 365 issues, supporting new starters, resolving hardware faults or helping colleagues get back online quickly, you'll play a key role in keeping our business moving.

What you'll be doing:

Providing technical support via telephone, email, ticketing systems and face-to-face interactions.
Diagnosing and resolving hardware, software and operating system issues.
Supporting Microsoft 365 applications and Windows environments.
Troubleshooting user account issues within Active Directory.
Investigating basic networking and connectivity problems.
Logging, managing and updating incidents and service requests through our IT Service Management platform.
Escalating complex technical issues to specialist support teams and third-party providers where required.
Maintaining accurate ticket records and technical documentation.
Working to agreed service levels and ensuring timely resolution of support requests.
Contributing to knowledge articles, process improvements and service enhancement initiatives.

What we're looking for:

You'll have experience or knowledge of:

Windows operating systems and desktop support.
Microsoft 365 applications and services.
Active Directory user administration.
Basic networking concepts and troubleshooting.
Hardware diagnostics and first-line repair activities.

Customer Focus

You'll be someone who:

Enjoys helping people and solving problems.
Communicates clearly and professionally with users of all technical abilities.
Takes ownership of issues through to resolution.
Delivers a positive and responsive customer experience.
Remains calm and professional when managing multiple priorities.

Why join Stagecoach?

This is an excellent opportunity to build your IT career within a business that supports millions of customer journeys every year. You'll join a supportive technology team that values collaboration, development and continuous improvement. In return, you'll gain exposure to a broad range of technologies, develop your technical capabilities and make a real impact on colleagues across the organisation.

Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.

Location:

Stagecoach Shared Service Centre One Exchange, 20 Railway Road Stockport SK1 3SW

Apply Now

Refine Your Search

technical support occupations jobs in oldham, gtm

IT Service Desk Analyst

Tech & Customer Support Advisor

Application Support Technician

System Support Specialist - North America

IT Apprentice

EUC Engineer

Tech Onboarding & Support Specialist

IT Support Technician

Customer Support Technician - Gamma Business

3rd Line Support Engineer

Service Desk Agent

eBusiness Executive

3rd Line Support Engineer

3rd Line Support Engineer

Digital & AI Support Technician Apprentice

Application Support Engineer

IT Technician Apprentice

IT Service Desk Analyst

IT Technician

Graduate Software Support Engineer

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