Direct response manager Work, Jobs in Birmingham, Wmd (with Salaries)

Wellbeing Officer (Wolves Foundation)
Wolverhampton Wanderers FC —Wolverhampton
- Weekend availability
- First Aid Certification
- Travel
- Organisational skills
12d
Executive Assistant to Construction Director
Probuild360 ltd —Aston
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Head of OTC - Licencing and Compliance
Driver and Vehicle Standards Agency —Birmingham
- £57,515 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Team management
- Annual leave
- Employee assistance programme
12d
Asset Experience Associate
NAA-Jones Lang LaSalle Resources —Birmingham
- Full-time
- Sales
- Contracts
- Budgeting
Quick apply
Senior Programme Manager (Lifecycle Works)
Department for Work and Pensions —Birmingham
- £57,946 - £68,205 a year
- Overtime
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
7d
Healthcare Recruitment Co-ordinator
Worcestershire Workforce —Redditch
- £25,500 a year
- Temporary
- Hybrid work
- English
- Research
- Communication skills
- Annual leave
- Flexitime
Quick apply
G6 Assistant Director of Change Governance
Insolvency Service —Birmingham
- £72,113 - £87,698 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
Marcus by Goldman Sachs, Workforce Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Microsoft Excel
- Communication skills
- Banking
- Employee assistance programme
MEP Manager
Government Property Agency —Birmingham
- £56,500 - £62,554 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Contracts
6d
IT Manager
Devi Technologies —Birmingham
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Continuous improvement
Quick apply
Facilities Manager
NAA-Jones Lang LaSalle Resources —Worcester
- Full-time
- Contracts
- Budgeting
- In-person
Quick apply
Senior Business Analyst (three roles)
Gambling Commission —Birmingham
- £52,000 a year
- Full-time
- Presentation skills
- Communication skills
- Annual leave
12d
Account Manager
Workwear Uniform Group —Oldbury
- Full-time
- Analysis skills
- Project management
- In-person
- Free parking
Quick apply
23h
Apprenticeship Skills Coach – Property Maintenance
Heart of Worcestershire College —Redditch
- £38,005 a year
- Full-time
- Customer service
- Continuous improvement
- Human resources
- Annual leave
5d
Area Sales Manager
Epwin Group PLC —Tamworth
- Full-time
- Microsoft Powerpoint
- Business development
- Leadership
Quick apply
14d
Deputy Manager Children's Residential Home
Haven Care Group Ltd —Acocks Green
- £15.30 - £15.80 an hour
- Full-time
- Management
- Experience working with children
- Organisational skills
- Free parking
- Store discount
Quick apply
1d
Sales Support & Customer Care Specialist-12 Month FTC
IPL Schoeller —Tamworth
- CRM software
- Continuous improvement
- Organisational skills
Quick apply
Shift Maintenance Assistant
Equans —Smethwick
- Full-time
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Portfolio Benefits Lead
Department for Science, Innovation & Technology —Birmingham
- £44,620 - £49,065 a year
- Part-time
- Hybrid work
- PMP
- Analysis skills
- Presentation skills
- Annual leave
- Employee discount
7d
Transport Manager
Greencore Group —Tamworth
- Full-time
- Continuous improvement
- No degree
- Employee discount
- Life insurance

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Wellbeing Officer (Wolves Foundation)

Wolverhampton Wanderers FC -
Wolverhampton

Apply Now

Job details

Full-time
12 days ago

Qualifications

Driving Licence
First Aid Certification
Partnership building
Organisational skills
Safeguarding procedures
Child safeguarding
Communication skills

Full job description

JOB DESCRIPTION

JOB TITLE: Wellbeing Officer

DEPARTMENT: Wolves Foundation

REPORTS TO: Health Improvement Manager

DIRECT REPORTS: N/A

LOCATION: Molineux Stadium and working across the City of Wolverhampton

HOURS PER WEEK: 37.5 hours per week

WORKING ARRANGEMENT: Your working pattern will predominately be core office hours which

are Monday – Friday, 9:00am – 5:30pm; however, flexibility to work

evenings, weekends, and matchdays will be necessary and directed

by your line manager. Please note there is a requirement to work

every home fixture.

DATE: July 2026

Wolves Foundation plays a pivotal role in the city of Wolverhampton, serving as a trusted and
influential force for positive change. Through a dedicated team of skilled staff and volunteers, the
Foundation leverages the strong local connection to Wolves to motivate, educate, and inspire
individuals and communities to improve their lives.

As it embarks on its 2030 strategy, the charity works collaboratively with key local partners—including
the local authority, police, health services, and education providers—to identify and address societal
challenges and health inequalities. Using data and insight, it delivers evidence-based interventions
through a wide range of projects aligned with its four strategic priorities;

Economic Prosperity and Employment
Community Safety
Health and Wellbeing
Stronger Together

Community engagement is central to the Foundation’s mission, with a commitment to removing
barriers to participation regardless of age, gender, race, religion, sexual orientation, or disability. Its
work spans 225 delivery sites across the city, engaging tens of thousands of participants from as young
as one month to over 100 years old.

All employees are expected to embody the Foundation’s core values and ethos, ensuring excellence
in delivery. Professionalism and adherence to contractual, operational, and policy standards are
essential to maintaining the integrity and impact of the Foundation’s work.

Wolves Values – what we stand for:

Purpose: To make our pack proud by uniting our city, inspiring our communities, and delivering

unforgettable moments.

One Pack: Collaborate, build trust and care for each other.
Be Brave: Be bold, honest, and embrace challenges with courage.
Raise our Game: Seek improvement and strive for excellence in everything we do.
Own It: Act with integrity and take full responsibility for actions and results on and off the

pitch.
Stay Humble: Show respect, listen to others, and leave egos at the door.

Job purpose

To lead and develop the club’s Suicide Prevention Programme, working both operationally on

matchdays and strategically across the organisation to ensure supporters experiencing mental

health challenges are supported, safeguarded and appropriately referred. The role will contribute to

a safe, inclusive stadium environment that promotes mental wellbeing and early intervention.

Key responsibilities

To have a clear understanding of the Wolverhampton Wanderers Foundations core values and

objectives.

To lead the design, development and delivery of the club’s Matchday Suicide Prevention

Programme, working alongside the Suicide Prevention Steering Group.

To ensure the programme is evidence-informed, accessible to supporters and effectively

promoted across the fanbase.

To monitor, evaluate and continuously improve programme delivery and impact.

To identify and support individuals at risk, ensuring safe and appropriate referral into

relevant services.

To play a key role in supporting the Head for Health service, ensuring seamless referral

pathways for matchday supporters.

To develop and maintain clear, safe and effective referral processes for individuals requiring

additional support.

To work collaboratively with internal teams and external partners to ensure joined-up care

and follow-up support.

To design and deliver suicide prevention and mental health awareness training for staff,

stewards and supporters.

To oversee initiatives such as the “Ow Am Ya” training programme, building confidence in

recognising and responding to mental health concerns.

To act as the lead for suicide prevention and mental health response on all matchdays.

To provide immediate and appropriate support to children, young people, adults at risk, and

individuals experiencing emotional distress.

To work in partnership with safeguarding teams, stewards, medical staff and emergency

services to manage incidents effectively.

To ensure all safeguarding concerns are recorded, reported and escalated in line with

Foundation procedures.

To support the wellbeing of matchday staff and volunteers, including post-incident support

where required.

To contribute to the development of a visible and accessible wellbeing offer for supporters

across the stadium.

To promote a culture of psychological safety and early intervention within the matchday

environment.

To establish and support a Suicide Prevention Fans Stakeholder Group.

To develop and maintain strong relationships with external partners, including local mental

health and wellbeing services.

To positively represent the Foundation and contribute to internal and external meetings as

required.

Perform other duties as required and directed by your line manager which are considered

relevant to the post and the objectives of the Foundation.
To ensure positive commitment to sustainability and social action projects and targets in line

with the Foundation’s One Pack One Planet action plan.

Safeguarding responsibilities

To work alongside the DSL and Head of Safeguarding to ensure safeguarding standards are

met and maintained.

To maintain up-to-date knowledge and CPD relating to safeguarding, mental health and

suicide prevention.

To ensure all work is carried out in line with safeguarding policies and procedures.

This role involves working with children and/or adults at risk in a regulated activity and

requires full adherence to safeguarding responsibilities.

This role involves working with children and/or adults at risk in a Regulated Activity (or in close
proximity to children and/or adults at risk). This means that the post-holder is required to apply all
relevant policies and uphold the Club’s commitment to safeguarding children and adults at risk.

Equality, Diversity, and Inclusion

The post holder will demonstrate a strong commitment to equality, diversity, and inclusion,
supporting the organisation’s strategic aims to remove barriers and address inequality. You will play
an active role in promoting an inclusive, discrimination-free environment that ensures fair access to
opportunities and resources. This includes fostering a culture of dignity, respect, and belonging where
everyone is empowered to contribute, perform, and reach their full potential.

General responsibilities

Compliance with Wolverhampton Wanderers Foundation Policies.
Compliance with Wolverhampton Wanderers Foundation health & safety procedures.
Compliance with Wolverhampton Wanderers Foundation safeguarding policies.
Champion the club and Foundation values at all times.
To maintain professional conduct at all times.
To undertake other duties as may be reasonably expected.

Contractual Information

Due to the nature of the role, there will be a regular requirement to work evenings, weekends

and matchdays.

Key relationships

Wolves Foundation Senior Management Team
Head of Safeguarding and wider Safeguarding team
Head of Programmes – Health Improvement & Community Sport
Health Improvement Manager
Health Improvement Team
Stadium Operations Team
Foundation Management Team
External partners and wellbeing services
Premier League
Premier League Foundation
Local authority and mental health services

Person Specification

Job Title: Wellbeing Officer

Knowledge: the level and breadth of knowledge to do the job Essential Desirable

Strong understanding of suicide prevention approaches ✓

Knowledge of safeguarding procedures for children and adults ✓

at risk

Understanding of risk identification, management and ✓

escalation

Knowledge of mental health support pathways and services ✓

An understanding of working with adults and children with ✓

mental health and wellbeing considerations and possible

reasonable adjustments.

Knowledge of local mental health support services ✓

Understanding of stadium or event-based safeguarding ✓

environments

Technical/work-based skills: skills specific to the job Essential Desirable

Ability to respond appropriately in high-pressure situations ✓

Strong communication and interpersonal skills ✓

Ability to design and deliver training and awareness sessions ✓

Ability to manage referrals and maintain accurate records ✓

Strong organisational skills and attention to detail ✓

Experience delivering mental health or suicide prevention ✓

training

Experience working within multi-agency environments ✓

General Skills Essential Desirable

Compassionate, empathetic and non-judgemental approach ✓

Availability for flexible working hours ✓

Ability to travel around the Wolverhampton Wanderers ✓
Foundation geographical area or to get to Molineux Stadium

Committed to making a positive impact to beneficiaries with a ✓
pro-active solution focussed approach

Resilient and emotionally intelligent ✓

Ability to maintain professional boundaries and confidentiality ✓

Passion for community engagement and mental wellbeing ✓

Experience: proven record of experience in a particular Essential Desirable
field, profession, or specialism.

Experience working in safeguarding, mental health or crisis ✓

response environments

Experience supporting individuals at risk ✓

Experience working with external partners and agencies ✓

Experience working within sport, events or stadium ✓

environments

Experience leading programmes or initiatives ✓

Qualifications: the level of educational, professional and/or Essential Desirable
occupational training required

Post-holder must hold or obtain at the earliest opportunity the ✓
relevant safeguarding

Post-holder will be subject to a DBS check at the appropriate level ✓
and cleared by the Wolves Safeguarding Manager

Adult Mental Health First Aid qualification ✓

Post-holder must hold a valid driver’s license. ✓

Qualification in mental health, counselling, safeguarding or ✓
related field

Management or Leadership qualification ✓

NB: This job description and personal specification is intended to be a general guide to the scope
of the duties and not an inflexible specification.

Apply Now

Refine Your Search

direct response manager jobs in birmingham, wmd

Wellbeing Officer (Wolves Foundation)

Executive Assistant to Construction Director

Head of OTC - Licencing and Compliance

Asset Experience Associate

Senior Programme Manager (Lifecycle Works)

Healthcare Recruitment Co-ordinator

G6 Assistant Director of Change Governance

Marcus by Goldman Sachs, Workforce Analyst, Birmingham

MEP Manager

IT Manager

Facilities Manager

Senior Business Analyst (three roles)

Account Manager

Apprenticeship Skills Coach – Property Maintenance

Area Sales Manager

Deputy Manager Children's Residential Home

Sales Support & Customer Care Specialist-12 Month FTC

Shift Maintenance Assistant

Portfolio Benefits Lead

Transport Manager

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