Arrows group Work, Jobs (with Salaries)

Service Coordinator
Arrow Industrial Group Limited —Birmingham
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
9d
Commercial Estimator
Arrow Industrial Group Limited —Glasgow
- Full-time
- Microsoft Outlook
- Organisational skills
- In-person
Quick apply
5d
General (Internal) Medicine Consultant
Wye Valley NHS Trust —Hereford
- £105,504 - £139,882 a year
- Weekend availability
- Travel
- Mentoring
- Training & development
11d
Market Data Administrator
Rothschild & Co —London
- Full-time
- Continuous improvement
- Organisational skills
- Financial services
11d
Quality Assurance Co-Ordinator
AYBL —Redditch
- Full-time
- Continuous improvement
- No degree
- Quality control
- Free parking
- Employee discount
Quick apply
4d
Sr Director Analyst – Application Security, ERP and CRM (Remote - Europe)
Gartner —Remote
- Full-time
- Analysis skills
- Presentation skills
- Bachelor's degree
Data Analyst
Arrow Global Group —Manchester
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Financial services
Quick apply
Associate, Capital Allocation
Arrow Global Group —London
- Full-time
- Hybrid work
- AI
- Analytics
Quick apply
10d
Compliance Advisor
Rothschild & Co —London
- Full-time
9d
Analyst, Capital Allocation
Arrow Global Group —Manchester
- Full-time
- Hybrid work
- Data analysis skills
Quick apply
10d
Account Executive GTS / LE
Gartner —London
- Full-time
- Sales
- Business development
- Presentation skills
- Annual leave
- Employee assistance programme
Data QA Engineer
Arrow Global Group —Manchester
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
Quick apply
Junior Compliance Analyst (5 month contract)
Rothschild & Co —London
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
3d
Apprentice Early Years Educator - Oak Wood Nursery and Forest School
Oak Wood Nursery and Forest School - Bows and Arrows Group —Ipswich
- £8 an hour
- Full-time
- Childcare
- Experience working with children
- Preschool
- Employee discount
- Sick pay
Quick apply
Sr. Director Analyst, B2B Marketing DataOps (Remote UK, Remote Ireland)
Gartner —Remote
- Full-time
- Analysis skills
- Presentation skills
- Bachelor's degree
Director Analyst, Privacy and Information Governance Expert (Remote United Kingdom))
Gartner —Remote
- Full-time
- Research
- Analysis skills
- Presentation skills
14h
Senior Solutions & Services Specialist – Security SW
Lenovo —Farnborough
- Full-time
- Sales
- AI
- Free parking
- Life insurance
Data Engineer
Arrow Global Group —Manchester
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Financial services
Quick apply
Talent Sourcer
Gartner —London
- Full-time
- Sales
- Research
- Databases
Deputy Head of Open Source Development
G-Research —London
- Machine learning
- Communication skills
- Annual leave

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Service Coordinator

Arrow Industrial Group Limited
Birmingham

Quick apply

Job details

Permanent | Full-time
£28,000 a year
9 days ago

Benefits

Company pension
Discounted gym membership

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Customer service
Filing
Microsoft Office Suite
Microsoft Office
Data management
Customer support
Customer interaction
Communication skills

Full job description

Basic Salary up to £28k per year plus company benefits

Office based role from our Birmingham location

Arrow Industrial Group has grown since 1986 to become a specialist in the industry. Providing security to customers nationwide and offering a solution forward experience to all. Arrow are one of the UK’s leading providers of industrial doors, automatic entrance doors, loading bays, gates, and barriers.

Our products include commercial and industrial roller shutters, sectional overhead doors, hinged doors, hi speed doors, traffic doors, fire shutters/smoke curtains and other types of automatic gates and barriers.

This position will take responsibility for managing inbound calls, emails and queries to ensure we provide our customers with excellent service by effectively coordinating sales and operational service delivery activities in the south.

Role & Responsibilities

Provide administrative support to engineers, ensuring customers are kept fully informed at all times.
Respond to enquiries and manage activities such as surveys, quotations, orders, purchasing, scheduling engineer visits, and invoicing.
Maintain a strong understanding of customer-specific Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Demonstrate strong commercial awareness, supporting the RBC in achieving business targets and goals.
Maintain office systems, including effective data management and filing.

Skills and Experience

Proven experience in planning or coordinating field-based service delivery.
A consistent record of reliability and commitment to professional development.
Excellent attention to detail in both numerical and written work.
Professional, friendly, and confident communication skills.
Highly motivated, proactive, and solution-focused with strong customer service skills.
Proficient in Microsoft Office applications, including Outlook, Word, and Excel.
Experience using SAP Business One and/or BigChange Jobwatch software (advantageous).
Working knowledge of the industrial door industry (particularly beneficial).
Exceptional attention to detail and accuracy.
Flexibility and adaptability to manage a range of tasks effectively.
Ability to exemplify our core values of reliability, integrity, proactivity, and innovation.

What We Offer

Basic Salary up to £28,000 per year
Starting holidays of 22 days per year plus bank holidays (holidays increase with service)
Westfield Health Cashback Scheme including rewards discount scheme and gym discounts
Paid birthday’s off each year
3% Employer Pension contributions
Employee recommendation schemes available to reward great colleagues
Immediate Start available

If this sounds like the role for you, then click apply, attach your CV and we will contact you for a confidential chat. Shortlisted candidates will be contacted within 2 weeks of applying. Direct applicants only, no agencies

Job Types: Full-time, Permanent

Pay: £28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

arrows group jobs

Service Coordinator

Commercial Estimator

General (Internal) Medicine Consultant

Market Data Administrator

Quality Assurance Co-Ordinator

Sr Director Analyst – Application Security, ERP and CRM (Remote - Europe)

Data Analyst

Associate, Capital Allocation

Compliance Advisor

Analyst, Capital Allocation

Account Executive GTS / LE

Data QA Engineer

Junior Compliance Analyst (5 month contract)

Apprentice Early Years Educator - Oak Wood Nursery and Forest School

Sr. Director Analyst, B2B Marketing DataOps (Remote UK, Remote Ireland)

Director Analyst, Privacy and Information Governance Expert (Remote United Kingdom))

Senior Solutions & Services Specialist – Security SW

Data Engineer

Talent Sourcer

Deputy Head of Open Source Development

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