Application support analyst Work, Jobs in Ampthill, Bdf (with Salaries)

1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Windows
- IT
- Communication skills
Quick apply
9d
Test Analyst
Emeria —Luton
- £45,000 a year
- Full-time
- Azure
- Analysis skills
- APIs
- Employee discount
Quick apply
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme
Oracle Financials & Supply Chain Applications Specialist
M Group —Stevenage
- Oracle
- ERP systems
- No travel
- Annual leave
- Employee assistance programme
People Data Analyst
RLDatix —Milton Keynes
- Hybrid work
- Microsoft Excel
- Employee assistance programme
10d
Data Analyst
Billing Finance —Northampton
- £35,000 - £45,000 a year
- Hybrid work
- Microsoft Excel
- SQL
- Employee assistance programme
Senior IT Technical Support Analyst - fixed term contract
North Hertfordshire District Council —Letchworth
- £39,522 - £45,553 a year
- Hybrid work
- Customer service
- Flexible schedule
13d
Oracle Financials Analyst
Skechers USA, Inc. —St Albans
- Oracle
- ERP systems
- Bachelor's degree
- Free parking
Quick apply
6d
Optimisation Analyst
Tesco UK —Welwyn Garden City
- Full-time
- SQL
- Analysis skills
- Communication skills
- Employee assistance programme
Senior HRIT Analyst (Success Factors, Employee Central)
GXO Logistics —Northampton
- Up to £64,800 a year
- Full-time
- Hybrid work
- Computer Science
- APIs
- Leadership
- Annual leave
- Employee assistance programme
Safeguarding Insight Analyst
Bright Horizons —Northampton
- From £43,000 a year
- Full-time
- Microsoft Excel
- SQL
- Presentation skills
- Employee discount
Quick apply
3h
Qlik Data Analyst
Affinity Water —Hatfield
- From £55,000 a year
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
- Annual leave
- Employee discount
1d
Senior Digital Analyst
Tesco UK —Welwyn Garden City
- Full-time
- SQL
- Bachelor's degree
- Travel
- Employee assistance programme
8d
ERP Analyst (iSeries/AS400)
Johnson Matthey —Royston
- Full-time
Senior Application Operations Engineer
FCDO Services —Hanslope
- £48,801 - £50,270 a year
- Full-time
- Azure
- SQL
- Analysis skills
- Annual leave
9d
IT Project Manager
Solina Group —Biggleswade
- Full-time
- PMP
- English
- Project management
Technical and Payments Business Analyst
Weatherbys Banking Group —Wellingborough
- Full-time
- Hybrid work
- APIs
- IT
- Financial services
- Work from home
Quick apply
3d
Lead Product Owner (Insurance)
DHL —Milton Keynes
- Master's degree
- Bachelor's degree
- Agile
Security Operations Manager
NHBC —Milton Keynes
- £70,000 - £90,000 a year
- Hybrid work
- Azure
- AWS
- Continuous improvement
- Annual leave
- Employee discount
6d
Product Manager
MaPS —Bedford
- £57,000 a year
- Hybrid work
- Product management
- Annual leave
- Employee assistance programme

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1st Line Support Analyst

Dawsongroup -
Milton Keynes

Quick apply

Job details

Full-time
9 days ago

Benefits

Cycle to work scheme

Qualifications

Desktop support
ITIL Certification
Windows
ITIL
IT
VMWare
Communication skills
Active Directory
Intune
Help desk

Full job description

About this Role

Are you a 1st Line Desktop Support Analyst, IT Support Analyst or Help Desk Analyst looking for a role where you can build your technical experience while making a visible difference to colleagues every day? Based in Milton Keynes, this permanent Group IT role is the first point of contact for incidents and service requests, helping users get back to work quickly while keeping communication clear throughout each ticket.

Provide first line IT support across a range of business systems and technologies by telephone, email, remote support tools and face to face
Diagnose and resolve common hardware, software, network and access issues, including password resets and account administration
Log, categorise, prioritise and manage tickets through the Help Desk platform, keeping records accurate and progressing work within agreed SLAs
Configure, deploy and support desktops, laptops, peripheral equipment and Android and iPhone mobile devices, including device management through Microsoft Intune
Identify recurring issues, contribute to the knowledge base and escalate complex incidents to 2nd Line Support while maintaining ownership and communication

About You

You will bring a helpful, curious approach and enjoy working through technical issues in a calm and structured way. Not sure you meet every point below? We value potential, transferable skills and a willingness to learn, so please do not rule yourself out.

Experience supporting users in a Help Desk, Desktop Support or similar technical service environment
Working knowledge of Microsoft Windows, with basic administration experience across Active Directory, Microsoft 365 and VMware Horizon
Experience deploying or managing devices through Microsoft Intune
An understanding of ITIL Service Management principles, with ITIL Foundation or Microsoft fundamentals certifications welcomed but not essential
Clear communication, strong problem solving skills and a customer focused approach, with the confidence to take ownership and ask for support when needed

About Us

Dawsongroup has been in business since 1935 and has more than 50 years of experience in asset rental, supporting customers across a broad range of specialist markets. Group IT helps keep that wider business connected and productive, with a culture built around integrity, ownership, collaboration and finding practical ways to work smarter.

A business that values growth in both its people and its operations
A team environment where collaboration, communication and knowledge sharing matter
A commitment to providing safe, fulfilling and rewarding careers
A company focused on solving customer challenges and continually improving how it works

About Your Future

This role offers a strong starting point for someone who wants to deepen their technical knowledge and develop within a broad Group IT environment. You will gain exposure to a varied technology estate, work closely with experienced 2nd Line colleagues and have access to support that can help you shape your next career step.

Funded training and internal progression pathways, both nationally and worldwide
24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme)
2x life assurance scheme and long term incentives
Cycle to work schemes and seasonal gifts
Wellbeing and mental health support

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Ready to turn your interest in technology into a rewarding career with a business that will support your growth? Join Dawsongroup and help keep our people connected, supported and moving forward, because people are our greatest asset.

Dawsongroup is well known for its tailored solutions and specialist asset supplies, but the real asset is our team. Working at Dawsongroup is more than just a job, it’s a journey. Browse the available opportunities today.

Quick apply

Refine Your Search

application support analyst jobs in ampthill, bdf

1st Line Support Analyst

Test Analyst

IT Support Analyst 2nd Line

Oracle Financials & Supply Chain Applications Specialist

People Data Analyst

Data Analyst

Senior IT Technical Support Analyst - fixed term contract

Oracle Financials Analyst

Optimisation Analyst

Senior HRIT Analyst (Success Factors, Employee Central)

Safeguarding Insight Analyst

Qlik Data Analyst

Senior Digital Analyst

ERP Analyst (iSeries/AS400)

Senior Application Operations Engineer

IT Project Manager

Technical and Payments Business Analyst

Lead Product Owner (Insurance)

Security Operations Manager

Product Manager

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