Amazon’s Tax Services organization is building the next generation of solutions to shape the way that we calculate, collect and invoice tax information as one of the world’s largest collectors of online indirect taxes and fees. Our organization’s mission is to ensure that Amazon has the right technology and processes to remain accurate and adaptable in a rapidly changing business and tax environment.
That’s where you come in. We’re looking for a Sr Product Manager - Technical (Sr PM-T) to join us in London and help build the future of the Tax Services document printing product, which is responsible for generating billions of business-critical documents (e.g. tax invoices, commercial and transport documents) every year. As a Sr PM-T, you will be responsible for identifying and executing on opportunities to build high-impact solutions and features for our document printing product that meet customer needs and drive business growth.
We are looking for a dynamic, entrepreneurial product manager who is passionate about solving complex and ambiguous problems, and who thrives in a fast-paced environment. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics, tying inputs to business outcomes, and working backwards from customers. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly. This role operates in highly ambiguous areas – ideal candidates have a proven track record of bringing clarity, simplifying and prototyping to iterate fast.
Key job responsibilities
In this role, you will:
- Influence the development and execution of high-quality feature roadmaps based on the overall product strategy and vision.
- Understand and explain the impact of product features on the strategic value, useability and performance of the document printing product.
- Make prioritization and trade-off decisions among customer experience, scope, and time to market.
- Manage product planning and development through day-to-day collaboration and decision making with a cross-functional team including engineers, designers, and business development partner teams.
- Develop detailed, crisp user stories with acceptance criteria based on customer needs/experience and business requirements that can be used to create product specifications and architecture.
- Define and analyze metrics that measure and benchmark product success.
A day in the life
As a Sr PM-T in Tax Services, your day will be a mix of meetings and heads-down time for strategy and roadmap planning, and tactical execution. You’ll meet with customers and peers across product, engineering, UX, tax and legal to understand their needs and identify feature needs for our document printing product. You’ll develop functional product and user experience requirements for new features and processes to help meet our customer needs. You will be expected to own the end-to-end roadmap for discrete product features from requirements gathering through to implementation, working across teams to break down silos and drive feature delivery on the product. You will partner closely with the Tax Services engineering team to drive technology design outcomes that are scalable to support all of Amazon’s business and compliance needs. The work you deliver has a direct impact on the future portfolio of product for the Tax Services organization.
- Experience owning/driving roadmap strategy and definition
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Experience in technical product management, program management or engineering
- Experience owning feature delivery and tradeoffs of a product
- Experience with end to end product delivery
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
- Master's degree in a technical field
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