Junior it support Work, Jobs in Tipton, Wmd (with Salaries)

Certinia Implementation Consultant
Agilyx —Birmingham
- Full-time
- Remote
- Continuous improvement
- No degree
- Travel
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Certinia Implementation Consultant

Agilyx
Birmingham

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Job details

Full-time

Qualifications

Technical troubleshooting
Sales support
Client engagement
Project planning
Stakeholder liaison
Mentoring junior staff
Quality management
ISO 9001
Technical support
Continuous improvement
Risk management
Mentoring
Organisational skills
Relationship management
Live product demonstrations
Project management methodology
ISO 27001
Professional development mentoring
Product demonstrations
Business
Communication skills
PRINCE2 Certification

Full job description

Job Context

Agilyx delivers ERP and technology solutions that enable long-term business transformation. This role is responsible for delivering Certinia-based solutions to clients and ensuring projects meet defined scope, timelines and commercial objectives. You will work closely with the PMO, contribute to pre-sales activities and support the development of junior consultants.

Responsibilities

Pre-Sales

Support pre-sales by leading product demonstrations and contributing to solution design
Provide input to proposals, estimates and statements of work
Identify and communicate opportunities for existing and prospective clients

Project Delivery

Deliver Certinia solutions aligned to agreed requirements and acceptance criteria
Provide functional consultancy on product capability and best practice business processes
Configure, implement and support Certinia and associated solutions
Produce key deliverables including functional documentation, test scripts and training materials
Deliver client training sessions and post-implementation support
Troubleshoot and resolve solution and environment issues

Project Governance

Manage risks and issues within assigned workstreams
Communicate progress, impacts and resolutions to stakeholders
Contribute to project planning and estimation activities
Align delivery to Agilyx implementation methodology and project standards
Maintain awareness of commercial impact in all decisions and activities

Internal Contribution

Mentor and support junior consultants
Share knowledge and contribute to continuous improvement of delivery practices
Maintain up-to-date product and industry knowledge

Qualifications and Experience

3 to 5 years’ experience delivering Certinia solutions
Certinia Financial Management Cloud and Professional Services Cloud certifications
Salesforce Administrator certification
Experience working directly with clients in a consulting environment
Knowledge of project delivery methodologies such as PRINCE2 or PMBOK
Degree in business, finance, IT or equivalent experience

Core Competencies

Strong functional expertise in Certinia and related platforms
Effective stakeholder and client relationship management
Clear and professional communication skills
Structured problem-solving and analytical capability
Strong planning and organisational skills
Commercial awareness

Compliance

Adhere to ISO9001 quality management and ISO27001 information security standards
Comply with health, safety and environmental policies

Values

Act in line with Agilyx values in all client and internal interactions

Location

Remote-first role with travel across the UK as required
Occasional international travel may be required
Willingness to travel and stay overnight is essential

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