It support Work, Jobs in Ashwell, Hrt (with Salaries)

IT Support Manager
Nebius —Harlow
- English
- Analysis skills
- Analytics
Quick apply
Customer Services Agent
Midpoint Communications —Milton Keynes
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee discount
Quick apply
7d
L2/L3 Support Engineer| Project & Resource Management COTS| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- Communication skills
Staff Linux Support Engineer
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- C++
- Linux
- Communication skills
Graduate / Placement Technical Support Engineer
Options Technology —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Research
Quick apply
Clinical Systems Project/ Operational Support Analyst
Hertfordshire Community NHS Trust —Welwyn Garden City
- £39,959 - £48,117 a year
- Full-time
- Analysis skills
- Continuous improvement
- Flexible schedule
6d
Technical Support Supervisor
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Team management
- Mentoring
- Annual leave
Quick apply
Tech Support/System Engineer
Fronius —Milton Keynes
- Full-time
- Microsoft Word
- English
- Travel
- Free parking
- Annual leave
Customer Experience - Epicor Systems Administrator
Fords Packaging Systems —Kempston
- Full-time
- CRM software
- Continuous improvement
- Communication skills
- Life insurance
Quick apply
6d
Senior Data Center IT Technician
Nebius —Harlow
- English
- Computer networking
Quick apply
Systems Technician
Redsquid Communications —Cranfield
- £25,000 - £27,000 a year
- Full-time
- Maintenance
- Computer networking
- Organisational skills
- Annual leave
Quick apply
7d
Senior IT/AV Technician
Royal Veterinary College —Potters Bar
- £40,528 - £51,470 a year
- Full-time
- University
- Communication skills
- School
- Annual leave
- Gym membership
3d
Applications Engineer.
Innova Systems UK —Histon
- Microsoft Word
- Travel
- Organisational skills
Technical Support Assistant
JSM Group —Potters Bar
- Microsoft Word
- Engineering
- Organisational skills
Quick apply
Digital Learning Partner
The Princess Alexandra Hospital NHS Trust —Harlow
- £32,073 - £39,043 a year
- Customer service
- Microsoft Office
- Continuous improvement
5d
Field Service Coordinator
InPost UK —Hemel Hempstead
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Annual leave
Quick apply
Microsoft Instructor
BPP Holdings —Wyboston
- Overtime
- Remote
- Teaching
- Annual leave
Digital Friend Volunteer
Age Well East – Colchester —Thaxted
Quick apply
Application Support Consultant
GenetiQ —Hemel Hempstead
- Full-time
- Hybrid work
- Computer Science
- ERP systems
- Databases
- Annual leave
Quick apply
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IT Support Manager

Nebius
Harlow

Quick apply

Job details

Qualifications

Technical troubleshooting
Technology infrastructure experience
Data centre experience
Stakeholder collaboration
IT team management
IT service management
English
Network infrastructure
Analysis skills
Computer hardware
IT support
Information technology team management
Analytics

Full job description

About Nebius:

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.

Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.

Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.

We are looking for a IT Support Manager in our data center, the key person in managing IT infrastructure maintenance. You will manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters. This role is focused on ensuring stable, efficient, and scalable operations through people leadership, structured support processes, and hands-on technical oversight.

You will own day-to-day IT support operations, oversee maintenance and incident resolution for GPU clusters, and ensure high service levels across hardware, network, and field support activities. You will act as a key escalation point, drive operational improvements, and align support execution with broader data center objectives.

Your responsibilities will include

Lead and manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters and region IX colocations.
Ensure high availability and reliability of GPU clusters and IT infrastructure
Act as the primary escalation point for complex hardware, network, and operational incidents
Monitor and drive SLA, KPI, and incident resolution performance across IT support services
Oversee proactive maintenance, troubleshooting, and problem management activities
Collaborate with infrastructure engineers, vendors, and colocation partners to resolve issues and deliver improvements
Maintain and improve support processes, documentation, and team training materials
Manage IT asset lifecycle activities, relates to responsibility area, including RMAs

We Expect You to Have

3+ years of experience managing technical support teams in a data center or similar critical infrastructure environment.
Strong hands-on background in diagnosing and resolving server hardware issues, including GPU-based systems, fiber networks.
Solid understanding of data center operations, server platforms, and enterprise networking principles.
Practical experience with IT service management processes (ITIL / ITSM).
Basic proficiency with Linux/Unix operating systems and command-line tools.
Proven ability to manage operational KPIs, incidents, and escalations.
Analytical skills
Proactive mindset, strong sense of ownership, and the ability to lead teams in high-pressure environments.
High proficiency in spoken and written English.

It will be an added bonus of you have:

Relevant certifications and trainings

Benefits & Perks:

Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams

What's it like to work at Nebius:

Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI

Equal Opportunity Statement:

Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.

If you need accommodations during the application process, please let us know.

Quick apply

Refine Your Search

it support jobs in ashwell, hrt

IT Support Manager

Customer Services Agent

L2/L3 Support Engineer| Project & Resource Management COTS| Stevenage, UK

Staff Linux Support Engineer

Graduate / Placement Technical Support Engineer

Clinical Systems Project/ Operational Support Analyst

Technical Support Supervisor

Tech Support/System Engineer

Customer Experience - Epicor Systems Administrator

Senior Data Center IT Technician

Systems Technician

Senior IT/AV Technician

Applications Engineer.

Technical Support Assistant

Digital Learning Partner

Field Service Coordinator

Microsoft Instructor

Digital Friend Volunteer

Application Support Consultant

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