Information security officer Work, Jobs in Stewartby, Bdf (with Salaries)

Resident Liaison Officer
Lawtech Group —Milton Keynes
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
2d
Prisoner Escort and Driver
Serco Plc —Buckingham
- £24,596 - £31,063 a year
- Overtime
- Conflict management
- Communication skills
- Paid training
- Employee assistance programme
ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)
Hertfordshire Constabulary —Stevenage
- £33,603 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
6d
Casework Admin Manager
Crown Prosecution Service —St Albans
- £32,110 - £34,280 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Leadership
- Flexitime
3d
Vetting Officer - Herts - 18 Month Secondment/Fixed Term Contract
Hertfordshire Constabulary —Letchworth
- £28,071 a year
- Temporary
- Databases
- Communication skills
- Annual leave
- Employee assistance programme
4d
Data Security Manager
Interpham Consulting —Luton
- Full-time
- Management
Business Support Officer - Digital Excellence
MBDA —Stevenage
- Up to £28,000 a year
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
Electoral Services Assistant
Civic Recruitment Limited —Hatfield
- £20.12 an hour
- Weekend availability
- Writing skills
- Microsoft Office
- Administrative experience
Quick apply
10d
Internal Cleaner
Securitas UK —Milton Keynes
- £13.45 an hour
- Overtime
- Employee discount
Quick apply
5d
Senior Administrative Officer - Northamptonshire - East of England.
HM Prison & Probation Service —Northampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
10d
Commercial Officer
Public Sector Resourcing —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Work from home
Purchasing Administrator
FCDO Services —Hanslope
- £29,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Time management
4d
ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)
Bedfordshire Police —Stevenage
- £33,603 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
6d
GIS BISO
Computacenter —Hatfield
- Hybrid work
- English
- Travel
Principal Security Architect & Engineering Lead
NHBC —Milton Keynes
- £70,000 - £90,000 a year
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
Health and Safety Manager- 23 months FTC
FCDO Services —Hanslope
- £46,224 - £51,518 a year
- Full-time
- Hybrid work
- Presentation skills
- Training & development
- Communication skills
- Annual leave
Internal Communications Partner
Ocado Logistics —Hatfield
- Full-time
- Employee assistance programme
- Employee discount
Senior Probation Officer - HMP The Mount - Resettlement - East of England
HM Prison & Probation Service —Hemel Hempstead
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
10d
Technical Engineering Apprenticeship Lead
FCDO Services —Hanslope
- £38,332 a year
- Full-time
- Management
- Presentation skills
- Mentoring
9d
Client Engagement Manager - C&M - Manufacturing Innovation - UK
PA Consulting —Melbourn
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- Business
- Annual leave

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Resident Liaison Officer

Lawtech Group -
Milton Keynes

Quick apply

Job details

2 days ago

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Client engagement
Stakeholder liaison
English
Email software
Tenant engagement
Appointment booking and call handling
Client services
Data entry
Right to Work Check
Relationship management
SharePoint
Physical stocktaking
Certified Scrum Master
Customer support
Customer interaction
Stocktaking
Microsoft Outlook Calendar

Full job description

Role Overview:

Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations & regeneration contracts throughout London and the wider Southeast.

Lawtech believe that communication is key in delivery of a successful project, and as such our Customer Service Team are a valuable asset to our delivery team and the company.

Your key responsibilities are:

Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the Lawtech team.
Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.
Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.
Maintain Lawtech customer service processes and systems as relevant for the site and residents.
Respond to all resident issues, working closely with project and site management team to ensure resolution of issues raised to ensure prompt resolution and recommend changes, in line with Lawtech policies.
Provision of outstanding and closed Customer Service issues to the Assistant Customer Service Managers monthly.

Role Responsibilities:

Work closely with the Project Manager and Design & Quality teams.
Set up and maintain Lawtech customer service systems, site records and local documentation and communication plans.
Draft responses and communication for residents and other parties
Mail merge letters to be sent to residents for surveys and installation dates etc, as directed by the Customer Service Manager/ Assistant Customer Service Manager
Answering of phone calls and making any necessary appointments.
Liaise with individual residents and establish individual requirements.
Arrange site surveys as required to each property within the project.
Manage surveys and work appointments with residents and comply with local key-holding and security requirements.
Maintain Lawtech’s record of all issues raised and resolutions and report progress as required for weekly, fortnightly, and monthly meetings.
Work with site and project management to identify and resolve issues and make recommendations for changes where appropriate.
Observe all H&S rules and ensure resolution of service issues comply with all such rules.
Escalate unresolved issues to CSM, when appropriate to do so.
Basic site administration including data entry of the in house ‘probe’ system for the below:

➢ Delivery receipts – Once a week update deliveries on probe and ensure
hard copies are sent/collected for the attention of Accounts Team

➢Site stock takes – Every Thursday stock takes are undertaken by the Site
Manager. Information needs to be updated and sent to head office by you
once a week following this stock take.
➢ Update and close out alerts – Manage alerts on probe by reviewing
every three days, chasing for response from individuals who are down to
provide this.
➢ Right to Work Checks – Checking of right to work for subcontractors
including taking copies of passport or checking settlement status on the
government website.
➢ Maintain ID system for operatives - following procedure already started
by Site Manager

To perform any other administrative duties as directed by CSM.
Obtain satisfaction surveys for all residents, collating responses, and work with project staff to use feedback to improve our service

Skills and Qualifications

Excellent written English.
Experience with customer service, ideally resident liaison experience within construction/social housing sector.
Ability to manage resident expectations.
DBC check (standard).
Competent MS Excel, MS Word, Microsoft Outlook email and calendars.
Competent use of Project Probe and SharePoint

Quick apply

Refine Your Search

information security officer jobs in stewartby, bdf

Resident Liaison Officer

Prisoner Escort and Driver

ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)

Casework Admin Manager

Vetting Officer - Herts - 18 Month Secondment/Fixed Term Contract

Data Security Manager

Business Support Officer - Digital Excellence

Electoral Services Assistant

Internal Cleaner

Senior Administrative Officer - Northamptonshire - East of England.

Commercial Officer

Purchasing Administrator

ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)

GIS BISO

Principal Security Architect & Engineering Lead

Health and Safety Manager- 23 months FTC

Internal Communications Partner

Senior Probation Officer - HMP The Mount - Resettlement - East of England

Technical Engineering Apprenticeship Lead

Client Engagement Manager - C&M - Manufacturing Innovation - UK

I want to receive the latest job alerts for information security officer in stewartby, bdf

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