Client services occupations Work, Jobs in Cleckheaton, Wyk (with Salaries)

Customer Service Advisor
Giacom —Nelson
- £26,250 a year
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
Quick apply
Customer Relations Coordinator
Johnson Controls —Manchester
- Communication skills
- Time management
- Free parking
- Annual leave
Customer Service Advisor - Mobile
Giacom —Nelson
- £26,250 a year
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
Quick apply
Customer Account Manager
Advanced Supply Chain Group —Sheffield
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Negotiation
- Annual leave
Account Manager
Barlows —Chadderton
- £27,000 - £30,000 a year
- Weekend availability
- Microsoft Excel
- Computer literacy
- Data entry
- Annual leave
Customer Success Manager - Intellectual Property Software
Questel —Leeds
- Full-time
- Hybrid work
- Annual leave
- Flexible schedule
Quick apply
Account Manager – Oldham
Barlows —Oldham
- £31,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Data entry
- Annual leave

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client services occupations jobs near cleckheaton, wyk

Customer Service Advisor

Giacom -
Nelson

Quick apply

Job details

£26,250 a year

Benefits

Annual leave
Company pension

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Computer literacy
Stakeholder liaison
Complaint handling
Technical support
Computer skills
Customer interaction
Root cause analysis
Communication skills

Full job description

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

We are expanding, we have multiple open requirements for customer service advisors to join our team in Nelson.

Full technical training will be given, though you'll need to come already set with some fantastic customer service skills!!

What you'll be doing:

Providing exceptional support and service to our partners
To be the first point of contact for complaints and escalations within the team and for our Resellers
Provisioning and Managing reseller orders using our mainframe internal systems as required
Liaise with resellers and suppliers to resolve issues, providing regular, proactive updates
Customer Service and Support duties
Handle incoming calls from our Resellers as required
Investigation into root cause of recurrent provisioning issues
Provide technical advice to resellers and internal staff
Schedule and action all tasks to completion within specified timescales
Ensure all systems are kept fully updated for each action and point of customer contact.

Skills & Experience:

Customer engagement skills
IT skills/knowledge
A desire to succeed and develop
Exceptional communication skills
Accuracy and attention to detail
Ability to multi task and problem solve
Flexible approach to work
Excellent team player
Self-motivated and enthusiastic
Ability to work under pressure to set deadlines.

What's in it for you?

Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.

Quick apply

Refine Your Search

client services occupations jobs in cleckheaton, wyk

Customer Service Advisor

Customer Relations Coordinator

Customer Service Advisor - Mobile

Customer Account Manager

Account Manager

Customer Success Manager - Intellectual Property Software

Account Manager – Oldham

I want to receive the latest job alerts for client services occupations in cleckheaton, wyk

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