Technical support analyst Work, Jobs in Tower Hamlets, Gtl (with Salaries)

ICT Technical Analyst
Hill Group UK —Waltham Abbey
- Remote
- Travel
- In-person
- Communication skills
- Employee discount
3h
Service Desk Analyst
Synapri —London
- DevOps
- Continuous improvement
- Agile
Service Delivery Analyst
Toro Risk Solutions —London
- £30,000 a year
- Full-time
- Hybrid work
- Google Suite
- Azure
- AWS
- Annual leave
Quick apply
Retail IT Analyst
Michael Kors —London
- £40,000 - £50,000 a year
- Full-time
- Continuous improvement
- Travel
- POS
Service Desk Analyst: On Client Site in Watford
Codestone —London
- In-person
Application Support Analyst | Energy Trading Operations
Marex —London
- Full-time
- Bachelor's degree
- Organisational skills
- Communication skills
Quick apply
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —London
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
Clinical Systems Project/ Operational Support Analyst
Hertfordshire Community NHS Trust —Welwyn Garden City
- £39,959 - £48,117 a year
- Full-time
- Analysis skills
- Continuous improvement
- Flexible schedule
6d
Trading Systems Support Analyst
Tower Research Capital —London
- Hybrid work
- English
- Databases
- Computer networking
- Annual leave
Quick apply
Technology Operations Analyst
Starling —London
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
2nd Line Support Analyst
Fluidone —Chessington
- £35,000 a year
- Maintenance
- Mentoring
- Training & development
- Employee assistance programme
Quick apply
Financial Markets Infrastructure Services - Technical Analyst
Standard Chartered —London
- Computer Science
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
13d
Level 3 Support Analyst - AI Specialist
Anaplan —London
- Engineering
- English
- Master's degree
Quick apply
IT Support Analyst
South East Water —Snodland
- From £29,064 a year
- Full-time
- Hybrid work
- Google Suite
- Windows
- Continuous improvement
- Annual leave
4d
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Windows
Technology Service Desk Analyst
Mountain Warehouse —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Senior Analyst, IT General Controls, Audit Support & Strategic Initiatives
The Lincoln Electric Company —London
- Remote
- Computer Science
- PMP
- Bachelor's degree
10d
3rd Line Support Analyst
Fluidone —Chessington
- £35,000 - £40,000 a year
- Employee assistance programme
Quick apply
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- SQL
- Communication skills
End User Computing Analyst
JATO —Uxbridge
- Rotating shift
- SharePoint
- In-person
- Communication skills

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ICT Technical Analyst

Hill Group UK
Waltham Abbey

Apply Now

Job details

3 hours ago

Benefits

Employee discount

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Ticket management
Microsoft Exchange
Microsoft Office Suite
Equipment installation and commissioning
Procurement support
Computer hardware
Ticket management systems
Customer support
Communication skills
Mobile devices

Full job description

As our ICT Technical Analyst, you’ll provide first and second-line support across Hill’s offices and more than 70 live sites. From troubleshooting devices to configuring PCs and supporting infrastructure projects, you’ll be the one our teams turn to when tech needs to work fast—and work right.

It’s a hands-on, people-facing role where problem-solving meets customer service. You’ll help keep our systems stable, secure and smart—and you’ll play a vital part in helping Hill grow with confidence.

What you’ll do:

Provide professional, responsive 1st and 2nd line IT support—remotely, by phone, and on-site
Build and configure laptops, desktops and mobile devices for new starters
Support software installations, rebuilds and upgrades across the business
Log and manage tickets, escalating complex issues where needed
Liaise with third-party providers to resolve hardware and connectivity issues
Carry out daily backup checks and manage tape changes for main office sites
Install and maintain IT setups at new project offices
Help design and implement infrastructure improvements and support wider IT projects
Keep asset records, technical documentation and licensing up to date
Suggest cost-effective procurement options and raise purchase requests
Stay current with emerging tech and recommend innovations that support the business
Support Hill’s change control process and maintain H&S compliance

What we’re looking for:

At least 2 years’ experience in 1st and 2nd line support
Proficient in Windows 10/11 and Microsoft Office
Familiar with helpdesk systems and remote support tools
Strong troubleshooting and communication skills
Basic server and Exchange knowledge (2008R2, 2010)
Good understanding of IT security best practices
Experience managing tasks independently and escalating appropriately
Willingness to travel to regional sites as needed
Curious, collaborative and always ready to learn

What you’ll get:

26 days holiday
Private healthcare and wellbeing platform
Hill Incentive scheme and retail discounts
Volunteering days and continuous learning opportunities
A high-performing and supportive team culture
competitive salary and package

Why Hill?

At Hill, we offer more than just a job — we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK.

Our culture is underpinned by our values:

Ambition – we set bold goals and support each other to exceed them
Impact – we focus on delivering meaningful outcomes
Agility – we move quickly, adapt confidently, and embrace change
Collaboration – we work together to achieve more, sharing success along the way

As a privately owned business, we’re able to move with pace and purpose. We invest in people, support career growth, and empower individuals to lead from wherever they stand. Hard-working, driven people thrive here — and are recognised for what they deliver and how they deliver it.

Join Hill and be part of a forward-thinking, values-led team. Together, we’re not just building homes — we’re building a lasting legacy.

We are proud to be a Disability Confident Employer. We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process.

Apply Now

Refine Your Search

technical support analyst jobs in tower hamlets, gtl

ICT Technical Analyst

Service Desk Analyst

Service Delivery Analyst

Retail IT Analyst

Service Desk Analyst: On Client Site in Watford

Application Support Analyst | Energy Trading Operations

Service Desk Analyst - Shared Services

Clinical Systems Project/ Operational Support Analyst

Trading Systems Support Analyst

Technology Operations Analyst

2nd Line Support Analyst

Financial Markets Infrastructure Services - Technical Analyst

Level 3 Support Analyst - AI Specialist

IT Support Analyst

Service Desk Analyst

Technology Service Desk Analyst

Senior Analyst, IT General Controls, Audit Support & Strategic Initiatives

3rd Line Support Analyst

Application Support Analyst

End User Computing Analyst

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