Technical support engineer Work, Jobs in Teddington, Gtl (with Salaries)

Sr. Customer Success Engineer, EMEA
Censys —London
- £93,000 - £107,000 a year
- Remote
- Mentoring
- Organisational skills
- Communication skills
Infrastructure Support Engineer
Waterstons Ltd —London
- £30,000 - £36,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Sick pay
Customer Support Engineer
LexisNexis Risk Solutions —London
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount
Onsite Support Engineer
Advania UK —London
- £34,000 - £40,000 a year
- Azure
- Windows
- Analysis skills
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Technical Engineer - 2nd Line
Redsquid Communications —Borehamwood
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
On-site Support Engineer
Node4 —London
- Windows
- Continuous improvement
- In-person
- Employee assistance programme
10d
Field Services Engineer
Synergy Associates —London
- £52,000 - £55,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Communication skills
Quick apply
Principal Support Engineer
Tyk Technologies —London
- Weekend availability
- Remote
- Continuous improvement
- APIs
- Leadership
- Annual leave
Quick apply
2nd Line Support Engineer
Uptime Solutions Ltd —Crawley
- Weekend availability
- Azure
- Windows
- Analysis skills
Quick apply
L2 Support Engineer
Uptime Solutions —Three Bridges
- £35,000 a year
- Weekend availability
- Azure
- Windows
- Analysis skills
Customer Support Engineer
RELX —London
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount
Infrastructure Support Engineer
Wavex Technology Ltd —London
- Up to £38,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Training & development
Quick apply
Senior Designated Support Engineer
DDN —London
- Full-time
- Remote
- Travel
- Mentoring
- Linux
Quick apply
12d
2nd Line Engineer
ME+EM —London
- Full-time
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Junior Technical Configuration Engineer
Zones —London
- £20,800 a year
- Weekend availability
- Hybrid work
- English
- Employee discount
Quick apply
Senior Broadcast Engineer - Support
Techex —Bracknell
- Full-time
- Continuous improvement
- Scripting
- In-person
- Work from home
Quick apply
Senior Infrastructure & Support Engineer
Tropic Skincare —Croydon
- £45,000 - £50,000 a year
- Hybrid work
- Continuous improvement
- Mentoring
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

I want to receive the latest job alerts for technical support engineer in teddington, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support engineer jobs near teddington, gtl

Sr. Customer Success Engineer, EMEA

Censys -
London

Apply Now

Job details

£93,000 - £107,000 a year

Qualifications

Technical troubleshooting
Stakeholder collaboration
Technical support
SSL
Network Protocols
Splunk
Risk management
Mentoring
Organisational skills
ServiceNow
Customer support
Customer interaction
Communication skills

Full job description

Company Background

Censys’ mission is to be the one place to understand everything on the internet. Frustrated by the lack of trustworthy Internet intelligence, we set out to create the industry’s most comprehensive, accurate, and up-to-date map of the Internet. Today, Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide.

Role Summary:

In this role, you will report to the Manager, Customer Success and Support. You'll collaborate with a team of experts dedicated to delivering white-glove service to our most important customers. As a Senior CSE, you’ll be a product expert, who loves solving problems and going the extra mile to ensure no stone is left unturned. You’ll serve as a coach and trusted advisor during the training, implementation, and adoption phases of the customer lifecycle and be a trusted partner for all support requests.

Location: This is a fully remote position within the United Kingdom, with a preference for being located around the London metro area.

What You’ll Do:

Partner with the Customer Success organization to deliver a world-class, white-glove customer experience
Own the technical success of a portfolio of strategic customers, serving as a trusted advisor across onboarding, implementation, and adoption
Manage and resolve support requests from simple to highly complex, acting as the primary escalation point for high-impact customer issues
Proactively identify risks to customer health and drive mitigation plans to reduce time to value
Lead complex implementations from technical discovery through production rollout
Guide customers in deploying, troubleshooting, and optimizing integrations such as Cloud Connectors, Splunk, Jira, and ServiceNow
Translate customer business and security objectives into scalable technical solutions
Represent the customer perspective by identifying trends and sharing actionable feedback with Product and Engineering
Help define success metrics and feedback loops for new product launches
Mentor CSEs and contribute to evolving internal processes, runbooks, and support standards
Serve as a subject matter expert and escalation resource for complex technical challenges

What You’ll Bring:

4+ years of experience in a technical, customer-facing role, ideally within a cybersecurity SaaS environment
Proven experience owning complex customer relationships and driving technical outcomes
Strong understanding of security tooling, cloud providers, and common network protocols, including SSL/TLS
Advanced proficiency in Python and comfort working with REST APIs
Ability to influence without authority and collaborate effectively across teams
Excellent communication, organizational, and troubleshooting skills
Comfort operating with ambiguity in a fast-paced, high-growth environment
A self-starter mindset with a resourceful, “figure-it-out” attitude and a strong customer focus

The annual base salary range for this role will be around £93,000 - £107,000, plus bonus eligibility and equity.

In addition to our great compensation package, our benefits are effective on day one and include but are not limited to: 401k match, health, vision, dental, and more! Please see our careers page for more details.

This is a fully remote position with no expectation to come into an office, but must be located in or around London, in the United Kingdom.

California Privacy Rights Notice

Pursuant to the California Consumer Privacy Act (CCPA), we are providing you with notice that we collect personal information from job applicants for business purposes, including evaluating your candidacy for employment, conducting interviews, and, if applicable, completing the hiring process. The categories of information we may collect include identifiers (such as name and contact information), professional or employment-related information (such as work history, education, and references), and other information you provide in your application. We do not sell or share your personal information. For more information on how we use and protect your personal information, and your rights under the CCPA, please refer to our Privacy Policy.

Apply Now

Refine Your Search

technical support engineer jobs in teddington, gtl

Sr. Customer Success Engineer, EMEA

Infrastructure Support Engineer

Customer Support Engineer

Onsite Support Engineer

Service Desk Engineer (Field)

First Response Engineer - Service Desk - MSP

Technical Engineer - 2nd Line

First Line Support / Helpdesk Engineer - Hybrid

On-site Support Engineer

Field Services Engineer

Principal Support Engineer

2nd Line Support Engineer

L2 Support Engineer

Customer Support Engineer

Infrastructure Support Engineer

Senior Designated Support Engineer

2nd Line Engineer

Junior Technical Configuration Engineer

Senior Broadcast Engineer - Support

Senior Infrastructure & Support Engineer

I want to receive the latest job alerts for technical support engineer in teddington, gtl

Related Searches

Explore jobs in more locations

Company Background

Jobseeker tools

Employer Tools

Browse

Stay Connected