Technical support occupations Work, Jobs in Somercotes, Dby (with Salaries)

Second Line Analyst
Computacenter —Nottingham
- Organisational skills
- SharePoint
- Communication skills
Training Manager
In-tend —Rotherham
- £25,527.58 - £30,000.00 a year
- Full-time
- Organisational skills
- IT
- Computer skills
- Work from home
Quick apply
11d
Operational Training Support
M Group —Sheffield
- £28,000 - £30,000 a year
- Training & development
- Annual leave
- Employee assistance programme
14d
Digital Transformation - IT Service Support Agent
Post Office Ltd —Chesterfield
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
Dropbox Hypercare - IT Service Support Agent
Post Office Ltd —Chesterfield
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
Level 2 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Remote
- Computer networking
- Communication skills
- Employee assistance programme
Complex Product Support Associate
Tes Global —Sheffield
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Deskside Engineer 6mth FTC
Lawfront —Nottingham
- Full-time
- Writing skills
- Computer networking
- Communication skills
14d
Application Specialist
MHR INTERNATIONAL UK LIMITED —Ruddington
- Continuous improvement
- Communication skills
- Employee discount
- Referral programme
Level 1 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Computer networking
- Communication skills
- Employee assistance programme
Graduate Field Analyst
University of Derby —Derby
- £28,636 - £34,953 a year
- Weekend availability
- Analysis skills
- University
- Continuous improvement
- Annual leave
- Employee assistance programme
3d
Product Support Specialist
LabLogic Systems —Sheffield
- Full-time
- Oracle
- Laboratory experience
- Analysis skills
IT Application Support
Advanced Supply Chain Group —Sheffield
- £30,000 - £43,000 a year
- Full-time
- Hybrid work
- Annual leave
3rd Line Service Desk Engineer
Millgate —Sheffield
- £30,000 a year
- Full-time
- Azure
- Continuous improvement
- Mentoring
Quick apply
FDS Installation Engineer
Cyncly —Ashby-De-La-Zouch
- Full-time
- Travel
Service Guide Apprenticeship
EE —Sheffield
- From £23,110 a year
- Full-time
- No experience needed
- Employee discount
IT Field Service Engineer - Hope Works & South
Breedon Group plc —Hope
- Full-time
- Hybrid work
- Free parking
Quick apply

Other jobs to consider

Find your next job by exploring related positions.

Technical Operations Support
Culina Group —Worksop
The site will handle the movement of customer‑specific products, including beers, wines and spirits, within a fast‑paced warehouse environment.
Up to £28,318 a year
Quick apply
Technical Support Engineer
Siemens Energy —Lincoln
Offer 24-hour support functionality via the out-of-hours support hotline when required, ensuring our customers receive the assistance they need.

I want to receive the latest job alerts for technical support occupations in somercotes, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support occupations jobs near somercotes, dby

Second Line Analyst

Computacenter -
Nottingham

Apply Now

Job details

Qualifications

Technical troubleshooting
Incident queue management
Ticket management
Organisational skills
SharePoint
Customer support
Multidisciplinary collaboration
Communication skills
PowerShell scripting
PowerShell
Active Directory
Intune
Help desk

Full job description

Location: UK - Nottingham, UK - Hatfield, UK - Milton Keynes | Job-ID: 218531 | Contract type: Standard | Business Unit: Service Desk

Life on the team

Locations: Milton Keynes or Nottingham or Hatfield

Must either have, or the ability to undertake Security Clearance to be considered. The role also requires working 5 days per week at our offices, so please bear this in mind when applying

Join our dynamic 2nd Line Command Support team where you’ll be part of a collaborative environment that values continuous learning and development. As a 2nd Line Command Analyst, you’ll work closely with colleagues across different teams, including the 3rd Line specialists, to resolve incidents and implement key infrastructure changes. The role offers a great opportunity to hone your technical skills while contributing to the seamless support of our customer’s estates. Your insights and expertise will be vital in supporting the team’s success, making a real impact on our customer experience.

What you’ll do

Resolve incidents and fulfil service requests, ensuring we meet SLA targets and provide excellent customer service
Guide and support other 2nd Line Analysts, offering assistance with escalations and helping to maintain an efficient service desk environment
Manage tickets, ensuring all incidents, requests, and problems are addressed within agreed timeframes
Collaborate with various teams for problem-solving and project-driven work, enhancing your technical abilities and experience
Support infrastructure change implementations, ensuring seamless transitions and minimal disruption

What you’ll need

At least three years of experience in 2nd Line infrastructure support, ideally with hands-on experience in resolving server-related incidents
Strong problem-solving abilities, with the ability to stay calm and efficient in a high-pressure environment
Excellent organisational and communication skills, capable of collaborating across teams and addressing service issues in a methodical and efficient manner
Strong technical skills in the following areas:
- Microsoft Teams
- Microsoft Exhange
- Microsoft Defender (Mail Hygiene)
- Microsoft OneDrive for Business
- Microsoft SharePoint
- PowerShell
- AvePoint Cloud Backup

Technical skills in the following areas would be an advantage:

Microsoft Intune
Microsoft Power Platform
Microsoft Purview

Experience of exposure in the following areas:

Microsoft Active Directory Users and Computers
Microsoft System Centeer Operations Manager

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

We’re a place where you can belong

With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!

Apply Now

Refine Your Search

technical support occupations jobs in somercotes, dby

Second Line Analyst

Training Manager

Operational Training Support

Digital Transformation - IT Service Support Agent

Dropbox Hypercare - IT Service Support Agent

Level 2 Helpdesk Engineer

Complex Product Support Associate

Deskside Engineer 6mth FTC

Application Specialist

Level 1 Helpdesk Engineer

Graduate Field Analyst

Product Support Specialist

IT Application Support

3rd Line Service Desk Engineer

FDS Installation Engineer

Service Guide Apprenticeship

IT Field Service Engineer - Hope Works & South

Other jobs to consider

I want to receive the latest job alerts for technical support occupations in somercotes, dby

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected