Risk analyst Work, Jobs in Chester (with Salaries)

Client Support Specialist
Barclays —Knutsford
- Monday to Friday
- Communication skills
- Banking
Project Director - Controls Analytics
AECOM —Liverpool
- Full-time
- Hybrid work
- Engineering
- Business development
- Leadership
European Service Manager - Italian Speaking
Barclays —Knutsford
- English
- Continuous improvement
- Banking
7d
Commercial & Marketing Analyst
Chemist4U —Skelmersdale
- Full-time
- Hybrid work
- Marketing
- Analytics
- Annual leave
- Employee discount
6d
Order to Cash Billing Analyst
Culina Group —Warrington
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Senior QA Automation Engineer
The Granite Group —Liverpool
- Full-time
- Hybrid work
- Mentoring
- Training & development
- Flexible schedule
Quick apply
Asbestos Surveyor
APEC Environmental —Chester
- £25 an hour
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
12d
Jira and Confluence Engineer
Barclays —Knutsford
- AWS
- Software development
GEN AI Architect
Barclays —Knutsford
- Mentoring
- AI
Application Security Specialist
Barclays —Knutsford
- AI
- SDLC
Multi-Site Security Officer
Anchor Group Services —Liverpool
- Front desk
- Communication skills
- Employee assistance programme
Mobile Security Engineer
Barclays —Knutsford
- SDLC
Multi-Site Security Officer (Corporate CCTV Controller)
Anchor Group Services —Liverpool
- Weekend availability
- Customer service
- Employee assistance programme
12d
AI Enterprise Architect
Barclays —Knutsford
- Machine learning
- Mentoring
- AI
Senior QA Officer
Bespak —Holmes Chapel
- £34,000 - £40,000 a year
- Monday to Friday
- Continuous improvement
- In-person
- Leadership
- Free parking
Quick apply
Security Architect (12 month FTC)
Allwyn UK —Warrington
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Relief Security Officer
Anchor Group Services —Warrington
- £13.45 an hour
- Weekend availability
- Communication skills
- Employee assistance programme
2h

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risk analyst jobs near chester

Client Support Specialist

Barclays -
Knutsford

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Job details

Permanent

Qualifications

Live chat
Customer service call handling
Stakeholder collaboration
Stakeholder liaison
Process improvement
Change management
Risk management
Customer interaction
Communication skills
Banking

Full job description

Date live: 24/07/2026

Business Area: Corporate Digital Banking

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000082216

Join us as a Client Support Specialist where you will be delivering exceptional customer service whilst resolving complex customer needs or request. This role is 100% telephony-based, focusing on communication via phone.

It is a Monday – Friday position, working shifts ranging between 8am – 7pm.

To be successful as a Client Specialist Support you should have experience with:

Excellent Customer Service skills.
Good communication skills.
Problem Solving.

Some other highly valued skills may include:

Previous knowledge/experience within telephony background.
Ability to adapt to change.
Ability to manage multiple customer inquiries, tasks, and priorities.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Knutsford.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

risk analyst jobs in chester

Client Support Specialist

Project Director - Controls Analytics

European Service Manager - Italian Speaking

Commercial & Marketing Analyst

Order to Cash Billing Analyst

Senior QA Automation Engineer

Asbestos Surveyor

Jira and Confluence Engineer

GEN AI Architect

Application Security Specialist

Multi-Site Security Officer

Mobile Security Engineer

Multi-Site Security Officer (Corporate CCTV Controller)

AI Enterprise Architect

Senior QA Officer

Security Architect (12 month FTC)

Relief Security Officer

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