Computer technician Work, Jobs in Flamstead, Hrt (with Salaries)

Business Support Technician
Vision Voice —London
- Computer networking
- Computer skills
- Communication skills
21h
HGV and Plant Technician
Hadley James Ltd —Stevenage
- £50,000 a year
- Overtime
- Customer service
- Maintenance
- In-person
Quick apply
9d
Customer Service Advisor
Prime Motors Essex —Hoddesdon
- £28,000 - £30,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Employee discount
Quick apply
Data Centre Operations Technician
NAB-Jones Lang LaSalle Services —Burnham
- 12 hour shift
- English
- In-person
- Communication skills
Quick apply
Repair Centre Lead Technician
GE HEALTHCARE —Hatfield
- Engineering
- Maintenance
- English
8d
Monitoring Systems Technician
RWDI —London
- £24,800 - £28,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
Quick apply
9d
Electronics Technician
Solid State Group PLC —Slough
- Full-time
- Continuous improvement
- Quality control
- Annual leave
- Sick pay
Quick apply
Equipment Engineering Technician
Bourns —Bedford
- Computer literacy
- Writing skills
- Continuous improvement
Water Hygiene Technician
Orion Building Engineering Services —Hemel Hempstead
- £24,000 - £27,000 a year
- Overtime
- Customer service
- Employee discount
Senior Science Technician
GDST —Ealing
- £29,326 - £44,000 a year
- Full-time
- Laboratory experience
- School
- Employee assistance programme
13d
Electronics Test & Inspection Technician (FTC)
Red Bull Technology Group —Milton Keynes
- Full-time
- Microsoft Word
- Computer literacy
- Communication skills
12d
Project Controls Technician Apprenticeship - Heathrow Shared Apprenticeship Scheme
HeathrowAcademy —Hounslow
- 8 hour shift
- Analysis skills
- Maths
- Communication skills
Construction Robot Operator, UK
Monumental —London
- Full-time
- Software troubleshooting
- Engineering
- English
Data Centre Warehouse Operative
ATC Computer Transport & Logistics —Slough
- Microsoft Word
- Customer service
- English
Quick apply
First Response Restoration Technician
Trinity Claims —Slough
- From £25,500 a year
- Computer literacy
- Communication skills
- Annual leave
- Life insurance
Quick apply
Electrical Maintenance Technician
Neg Earth Lights Ltd —Park Royal
- Weekend availability
- Computer literacy
- Maintenance
- Computer skills
Quick apply
Manufacturing Technician
SAVA —London
- Full-time
- Computer literacy
- Quality control
- Computer skills
Quick apply
(75B) Multi Skilled Electrical Technician
Pret A Manger —London
- Weekend availability
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
IT Coordinator, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- POS
- Organisational skills
- Employee assistance programme
- Sick pay
Parts Advisor
Porsche Retail Group —Hatfield
- £32,590 a year
- Full-time
- Communication skills
- Free parking
Quick apply

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Business Support Technician

Vision Voice
London

Apply Now

Job details

21 hours ago

Qualifications

Technical troubleshooting
Client engagement
VoIP
Computer networking
Computer skills
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills
Help desk

Full job description

Position Summary

The position of VisionVoice Business Support Technician requires someone who can deliver excellent technical support both to current clients and ones who are new to the company. Given that retaining an existing client is easier than marketing and onboarding a new client, attention must be paid to current customers in order to retain their loyalty to our brand.

The ideal person for this role is one who feels strongly that customer service is where the rubber meets the road for any business. When not taking care of clients, they leave. Companies cannot survive losing new customers who exit almost as soon as they get on the books. Therefore, our support team must be enthusiastic about providing a high level of service at all times to ensure customers are entirely happy with our brand and what we offer.

Essential Duties and Responsibilities

It’s necessary to become knowledgeable about what we offer as a company. This provides the backbone to any service we provide. From there, creating strong lines of communication with each client is necessary to discover what their business needs are? Through this approach, it’s possible to understand not only what their current issues are but also to appreciate the situation from their perspective (not just our own).

The essential duties are included in this list, which is not exhaustive:

Effective communication with all clients
Run through troubleshooting to discover what issues are happening
Use software tools provided by the company to assist in diagnosing the issue and confirming its resolution
Using the software provided to bring support tasks to their completion
Provide, restore and resolve hardware issues
Spot and officially note flaws or bugs and add requests for feature additions or improvements to help improve our product(s)
Update the knowledge-base to provide better answers for clients
Complete ad hoc tasks as requested
Minimum Qualifications (Knowledge, Skills, and Abilities)

The minimum qualifications required in the role:
A reasonable appreciation for voice over IP technology (RTP, NAT, and SIP)
A reasonable appreciation of technology, ideas, and technology relating to computers, internet usage, and networks
Ability to solve problems
Effective multi-tasking and deciding which tasks should have greater importance. Being accountable for (support) tasks assigned and completing them
Working comfortably within a team and to receive instructions from a supervisor or the management team
A positive person who’s also a team player
Effective both in conversations and in written form along with developing excellent customer service relationships through being a strong communication on the phone or in person
A solid understanding of how connections to and over the internet work, the different types or commonalities, popular network routers on the market and how they are correctly set up
Have worked with Metaswitch
An understanding of SimpleWan and Edgewater routers and how they are to be set up correctly
Have worked with and understand signalling using SIP
Have worked in a VoIP environment or a as Tier Two or higher support personnel
Physical Demands and Work Environment

The demands of the role from a physical standpoint reflect the duties that need to be performed as outlined above. Adjustments may be delivered to permit people with one or more disabilities to carry out the tasks. It should be noted that this role requires employees to sit for periods of time, speak, listen, and actively use their fingers and hands. Vision-wise, it’s also necessary to focus on close up or at a distance or switch between them as needed. The decibels in the work environment are usually modest or minimal. VisionVoice, like other companies, believes in equal opportunities for all employees and complies with the applicable employment laws relating to this requirement.

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Refine Your Search

computer technician jobs in flamstead, hrt

Business Support Technician

HGV and Plant Technician

Customer Service Advisor

Data Centre Operations Technician

Repair Centre Lead Technician

Monitoring Systems Technician

Electronics Technician

Equipment Engineering Technician

Water Hygiene Technician

Senior Science Technician

Electronics Test & Inspection Technician (FTC)

Project Controls Technician Apprenticeship - Heathrow Shared Apprenticeship Scheme

Construction Robot Operator, UK

Data Centre Warehouse Operative

First Response Restoration Technician

Electrical Maintenance Technician

Manufacturing Technician

(75B) Multi Skilled Electrical Technician

IT Coordinator, Pre-Opening - The St. Regis London

Parts Advisor

I want to receive the latest job alerts for computer technician in flamstead, hrt

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