Scheduling coordinator Work, Jobs in Tile Hill, War (with Salaries)

Customer Service Coordinator
Hugo Technology —Bromsgrove
- £27,000 - £28,000 a year
- Full-time
- CRM software
- English
- Data entry
- Health & wellbeing programme
- Sick pay
Quick apply
1d
Senior Planner
IPL Schoeller —Tamworth
- Monday to Friday
- Continuous improvement
Quick apply
14d
Site Manager
CBRE —Daventry
- Full-time
- Continuous improvement
- Team management
4d
Assistant Manager, Paid Social Media, Global
Deloitte —Birmingham
- Hybrid work
- Marketing
- Social media management
- Bachelor's degree
8d
Business Development Manager - General Manager Designate
Total Construction Training —Redditch
- £45,000 - £70,000 a year
- Full-time
- Business development
- Presentation skills
- Leadership
Quick apply
7d
Administration Manager
Harmony Fire —Birmingham
- Full-time
- Hybrid work
- Microsoft Outlook
- Salesforce
- Continuous improvement
Quick apply

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scheduling coordinator jobs near tile hill, war

Customer Service Coordinator

Hugo Technology -
Bromsgrove

Quick apply

Job details

Full-time | Fixed term contract
£27,000 - £28,000 a year
1 day ago

Benefits

Health & wellbeing programme
Company pension
Company events
Sick pay
On-site parking

Qualifications

CRM software
Customer service call handling
Travel arrangements
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
English
Microsoft Office Suite
Appointment booking and call handling
Data entry
Accommodation booking
Customer interaction
Outbound calling
Phone etiquette
Communication skills
Rota coordination

Full job description

About the company:

Hugo Technology operates in the healthcare sector, offering a comprehensive service specialising in maintaining, calibrating and repairing medical equipment to Original Equipment Manufacturers’ specifications. Based in Bromsgrove, Hugo offers a national service both through its local workshops and a network of employed field service engineers and has turnover of approximately £6m.

Hugo is owned by Asker Healthcare Group, a leading player in the European Healthcare market supplying products and services across a wide range of countries and markets. The Asker group has 4,000 employees in 17 countries and revenues amounting to SEK 15 billion.

Role Purpose

To provide administration and planning support within the Customer Service Centre in order to meet or exceed Business and Customer requirements. Ensuring paperwork and database accuracy whilst following documented procedures and agreed scope of work. This position is responsible to the Customer Service Team Leader for direction and support.

Main Accountabilities

Planning, booking and scheduling of jobs for Field Service Engineers and Back to Base Engineers as required.

Liaise with team members, Field Service Engineers and all internal Departments as required.

Ensuring incoming calls are answered and managing outbound calls to Customers and engineers.

Dealing with Customer queries and requests.

Booking travel & accommodation requirements for engineers.

General administration tasks within the department.

Use of customers’ software and in-house system to align both platforms.

To use Odoo within the Department and ensure that jobs are updated as required.

Invoicing of jobs, where required, in the Department.

Adhere to correct work processes within the Department.

Any other activity as agreed by the Customer Service Team Leader.

Key Personal attributes

Dedicated to delivering high levels of service to customers

Reliable, dependable and hard working

Good team player

Good communication skills – both written and verbal

Flexible and willing to take on a variety of tasks

Ability to multi task and meet the physical demands of the job

Experience and Qualifications

Flexible and self-motivated with the drive to go the extra mile

Previous experience working as a Planner/Coordinator

Previous experience in a busy Customer Service Team

Problem solving experience

Previous experience of using CRM systems

Experience with Microsoft Office products particularly Excel

Job Types: Full-time, Fixed term contract

Pay: £27,000.00-£28,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme
On-site parking
Sick pay

Ability to commute/relocate:

Bromsgrove B60 4AD: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

scheduling coordinator jobs in tile hill, war

Customer Service Coordinator

Senior Planner

Site Manager

Assistant Manager, Paid Social Media, Global

Business Development Manager - General Manager Designate

Administration Manager

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