Technical support occupations Work, Jobs in Dudbridge, Gls (with Salaries)

Technical Customer Service Specialist
fasthosts —Gloucester
- £27,000 a year
- Weekend availability
- Analysis skills
- AI
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Workplace Engineer
Capgemini Sogeti —Bristol
- Hybrid work
- Microsoft Outlook
- SharePoint
Digital Adoption Advisor
Veale Wasbrough Vizards —Bristol
- Continuous improvement
- Organisational skills
- Training & development
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Computer networking
- SharePoint
- In-person
Vacancy 2: Support Technician
EvolvIT —Bristol
- Windows
- Computer networking
- SharePoint
Workplace Engineer
Capgemini —Bristol
- Hybrid work
- Microsoft Outlook
- SharePoint
Finance & Admin Accounts Trainer (Part-time)
Harris Computer Systems —Swindon
- £325 a day
- Part-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Travel
- Annual leave
2d
Wealth Management CRM Support Associate (Early Careers Opportunity)
Attivo Group —Cheltenham
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- No degree
- Work from home
Quick apply
Service Desk Engineer
Babcock International —Bristol
- £28,300 - £35,400 a year
- Full-time
- Databases
- Analysis skills
- Annual leave
- Employee assistance programme
Data Science and AI Trainer (Government)
QA Limited —Cheltenham
- Doctoral degree
- Computer Science
- Master's degree
- Annual leave
- Employee assistance programme
Software Customer Service Manager
Oxford Instruments plc —Bristol
- Continuous improvement
- Training & development
- Annual leave
Field Based IT Technician - Schools and Business - Bristol - £28k to £30k
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Google Suite
- Customer service
- In-person
- Free parking
- Work from home
Quick apply
10d
Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week
Deloitte —Bristol
- Part-time
- Hybrid work
- In-person
- Communication skills
6d
1st Line Support Analyst
Boeing —Bristol
- Day shift
- Communication skills
- Life insurance
2h
1st Line Support Analyst
Boeing —Bristol
- Day shift
- Communication skills
- Life insurance
2h

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Technical Customer Service Specialist

fasthosts
Gloucester

Quick apply

Job details

Graduate
£27,000 a year
1 day ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Live chat
Technical troubleshooting
Customer service call handling
Upselling
Analysis skills
Customer interaction
AI
Communication skills
Help desk

Full job description

Come join our awesome team in a fun, fast-paced office! At Fasthosts, we provide 24/7 support to our customers through Phone (mainly), Email, Chat, and Social Media. To do this we need talented, friendly, and adaptable people with a passion for IT and Customer Service.

Offering both office and hybrid work options, we will provide the training and support you need to thrive. and let's not forget our fantastic perks (scroll down to see more)!

This is the perfect opportunity if you're a recent graduate, looking for a career change, or want to gain more experience in a tech company! We care about people and believe that having the right mindset is key to success. If you think you have the skills or experience to thrive in this role, we'd love to see your application.

Please note: The internet doesn't sleep, and sometimes our customers don't either! To allow us to offer 24/7 support we need our specialists to be able and willing to work a shift pattern that includes weekends, as such availability (and willingness) to work shifts Mon - Sun between 7am-midnight on a rotating shift pattern is essential.

SO WHAT'S THE JOB?

As a Customer/Technical Support Specialist, you'll help our customers with any account or technical issues they might have with our range of products, all while keeping that great customer service vibe going. We also need you to think ahead for our customers. With all the services we offer, you'll help them find the right solutions and keep them in the loop. And hey, if they upgrade their services or try something new, you'll earn some commission too!

Never done this job before?

We're big fans of learning and growing, so we'll provide plenty of training for our new team members. You'll kick things off with a three-month development program, and we'll keep supporting you as you grow your skills. If you're excited to learn and want to sharpen your technical and customer service chops, we'd love to see your application!

Here's what we're looking for:

Previous experience in a call centre, or comparable customer service environment
Excellent written and verbal communication skills
Comfortable with upselling to help solve our customers needs
Strong problem-solving and analytical skills
Ability to learn under pressure in a fast-paced environment
Self-motivated with the desire to succeed
Comfortable with AI - from supporting our AI products to utilising the resources available to you in your day to day
Experience and confidence in handling difficult customers is advantageous

THE PERKS

Apart from a vibrant and supportive work environment, we offer a comprehensive benefits package to support your well-being and work-life balance. We also value personal and professional growth, offering tailored development plans for your career advancement

Benefits include:

Earn a £27,000 basic salary plus UNLIMITED sales commission potential
27 days annual leave + bank holidays
Contributory pension scheme
Private healthcare and Life assurance
Employee assistance programmes
Cycle scheme
Free Parking
Refreshments in break rooms and discounts at selected local restaurants
Social events

With our diverse product portfolio and the benefits of being part of the IONOS Group, the development opportunities are endless!

WHAT NEXT?

So, like the sound of working at Fasthosts? We don't blame you, we think it's pretty great too!

Send us your application and if we think you fit the bill a member of our recruitment team will be in touch for an initial call to talk about what to expect next.

We can't wait to hear from you!

Fasthosts and IONOS are a equal opportunities employers, committed to fair treatment for all, and value diversity in our workplace. We do not condone discrimination in any shape or form. With us, your individuality is welcomed and celebrated.

Notice to Agency and Search Firm Representatives: Fasthosts is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Fasthosts, IONOS or affiliated employee by a third party agency and/or search firm without a valid written & signed search agreement will become our sole property. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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Refine Your Search

technical support occupations jobs in dudbridge, gls

Technical Customer Service Specialist

Workplace Engineer

Digital Adoption Advisor

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Vacancy 2: Support Technician

Workplace Engineer

Finance & Admin Accounts Trainer (Part-time)

Wealth Management CRM Support Associate (Early Careers Opportunity)

Service Desk Engineer

Data Science and AI Trainer (Government)

Software Customer Service Manager

Field Based IT Technician - Schools and Business - Bristol - £28k to £30k

Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week

1st Line Support Analyst

1st Line Support Analyst

I want to receive the latest job alerts for technical support occupations in dudbridge, gls

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SO WHAT'S THE JOB?

THE PERKS

WHAT NEXT?

Fasthosts and IONOS are a equal opportunities employers, committed to fair treatment for all, and value diversity in our workplace. We do not condone discrimination in any shape or form. With us, your individuality is welcomed and celebrated.

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