Connect to your Industry
Do you enjoy being the “voice of the business” ensuring that our technology teams deliver solutions that meet business needs? If so, this opportunity is for you!
Deloitte is looking for mid-level Business Analysts to join its talented Business Analysis team. You will independently lead business analysis activities on moderately complex initiatives while collaborating closely with stakeholders, delivery teams and fellow Business Analysts.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
An exciting opportunity to be a part of the innovation and evolution of our Business Analysis practice.
This role will provide the opportunity to work with a variety of stakeholders across our firm. You’ll use and learn traditional and innovative tools and techniques to demonstrate how our team can enable positive transformation across our business. We believe it is not a necessity to already have experience in professional services and believe that the more diverse industry experience you bring to the team, the better.
Your role as a Business Analyst (BA) is to help stakeholders understand business problems, user needs and opportunities for improvement, ensuring that change initiatives deliver valuable outcomes. You’ll do this by proactively understanding our business, eliciting requirements and continually looking for ways to improve the user experience. Your role will contribute to the development of the Business Analysis community by sharing learning, participating in practice activities and suggesting improvements to tools, standards and ways of working.
Our BAs are focused on business outcomes and user needs, with excellent relationship management skills and a creative problem-solving approach.
Specific responsibilities include:
-
Investigating business problems and opportunities by considering people, processes, information, data and technology.
-
Planning and undertaking proportionate business analysis activities, with support available according to the complexity of the work and your level of experience.
-
Work with stakeholders to define desired outcomes, success measures and expected benefits, helping to ensure that proposed solutions deliver measurable value.
-
Eliciting, analysing, documenting and validating business and user needs through interviews, workshops, observation, research and other appropriate techniques.
-
Contribute to an inclusive, collaborative team culture in which different perspectives are welcomed, and colleagues are recognised for their contribution.
-
Modelling current- and future-state processes, user journeys, business rules, information flows and interactions.
-
Translating needs into clear analysis outputs, which may include requirements, user stories, acceptance criteria, process models, use cases and options assessments.
-
Supporting solution design, delivery, testing and business acceptance by clarifying requirements and assessing proposed solutions against agreed needs.
-
Working with Programme and Project Managers to deliver activities in a timely fashion, ensuring optimal quality and a focus on user experience.
-
Collaborating across geographies and cultures to build relationships and ensure diverse perspectives contribute to solutions.
-
Identify assumptions, risks, constraints, dependencies and potential impacts associated with proposed business changes.
-
Demonstrate a commitment to continuous learning and to developing business analysis capability over time and support us to drive continuous improvement of ways of working within the team.
Connect to your skills and professional experience
Essential Skills:
-
Experience undertaking business analysis or transferable analysis activities in areas such as operations, process improvement, product delivery, service design, testing or technology change.
- Experience gathering, analysing and documenting business or user needs.
-
Ability to work in a fast-paced environment with ambiguity and incomplete information, identifying assumptions, gaps and areas requiring further investigation.
- Experience contributing analysis, evidence or options to business cases and investment decisions.
-
Ability to support the definition and management of scope, identifying where requirements or proposed changes fall outside agreed boundaries.
-
The capability to distil complex information into high-level understandable concepts and business language.
-
Ability to model or explain business processes and identify improvement opportunities.
- Strong written, verbal and visual communication skills, adapted to different audiences.
- Ability to build effective relationships and facilitate constructive conversations with stakeholders from different business and technical backgrounds.
-
Experience of asking constructive questions, testing assumptions and distinguishing underlying business needs from proposed solutions.
-
Ability to organise analysis activities, manage priorities and raise risks or uncertainties appropriately.
- Able to collaborate effectively within multidisciplinary teams, adapting constructively to changing priorities and differing perspectives.
-
Able to use evidence and data to support analysis and recommendations.
- Commitment to learning, feedback and continuous improvement.
Desirable skills:
If you have skills or experience or qualifications in any of the following areas, it’s advantageous but not critical:
-
Experience of Agile, iterative or product-based delivery.
- Creating user stories, acceptance criteria or use cases.
- Supporting testing or business acceptance.
- Process-modelling experience, including BPMN or equivalent.
- Familiarity with design-thinking or service-design techniques.
- Awareness of data, accessibility, privacy, security or regulatory requirements.
- Awareness of how AI, automation or analytics can support business analysis, including the need to validate outputs and handle information responsibly.
-
Experience of sharing knowledge, supporting colleagues or contributing to a professional community.
-
A relevant professional qualification or structured learning in business analysis, such as BCS, IIBA or an equivalent, is advantageous but not essential.
-
Developing and contributing to proportionate business cases by defining the problem or opportunity, assessing options, and articulating expected benefits, costs, risks and evidence to support investment decisions.
-
Ability to work across multiple places of work concurrently, prioritising activities, managing competing demands and communicating proactively where timelines, capacity or dependencies may affect delivery
Connect to your business - Enabling Functions
Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.
Central business services
We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
"The support that Deloitte offers is great, and the work is always interesting and motivating.” – Deloitte Employee
"The amount of investment in me in terms of training and development has been incredible - it has undoubtedly helped me to progress my career.”-Jim, Enabling Functions
Our hybrid working policy
You’ll be based in one of our UK offices with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
WPFULL SLICSS BASHSE LOCOFFICE
