Customer service representative Work, Jobs in Beith, Nay (with Salaries)

Customer Service Advisor
Capita —Glasgow
- From £28,267.20 a year
- Full-time
- Hybrid work
- Employee discount
10d
Call Centre Agent
Optical Express —Glasgow
- £27,040 - £28,080 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
7d
Customer Service Assistant - Largs
CJ Lang & Son Limited —Largs
- Weekend availability
- Serving
- Employee discount
- Flexible schedule
3d
Customer Service Specialist (Luxury)
Huntswood Scotland Limited —Glasgow
- Up to £30,727 a year
- Full-time
- Hybrid work
- CRM software
- In-person
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
4d
Customer Service Assistant (Bank) (15 posts)
Glasgow Life —Glasgow
- £13.52 an hour
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
3d
Customer Service Assistant - Crosshouse, Kilmarnock
CJ Lang & Son Limited —Crosshouse
- Weekend availability
- Serving
- Employee discount
- Flexible schedule
6d
Customer Service Advisor (Zero Carbon Living)
OVO Energy —Glasgow
- £26,794 - £27,641 a year
- Full-time
- Continuous improvement
- Travel
- Work from home
- Employee discount
Quick apply
Customer Service Representative
Shawbrook —Glasgow
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Customer Services Assistant
Argyll Community Housing Association —Helensburgh
- £24,658 - £25,867 a year
- Call to connect
- Communication skills
10d
Part time online customer service and logistics assistant
Run4It —Glasgow
- £13 an hour
- Part-time
- English
- Data entry
- In-person
- Employee discount
Quick apply
4d
Customer Representative - Dumbarton
Nationwide Building Society —Dumbarton
- From £26,500 a year
- Full-time
- Banking
17h
Specialist Customer Care
Barclays —Glasgow
- £27,700 a year
- Computer literacy
- Computer skills
- Banking
5d
Outbound Call Centre Agent
LIME —Glasgow
- Up to £12.71 an hour
- Full-time
- Customer service
- Salesforce
- In-person
- Free parking
Quick apply
14h
Customer Service Assistant - Boswell Park, Ayr
CJ Lang & Son Limited —Ayr
- Weekend availability
- Serving
- Employee discount
- Flexible schedule
12d
Retail Customer Service Assistant
BP Retail —Glasgow
- Serving
- Café
- Annual leave
- Employee assistance programme
Customer Service Advisor
ACES Eye Clinic —Glasgow
- From £27,040 a year
- Full-time
- In-person
- Office experience
- Annual leave
Quick apply
6d
Customer Services Advisor
Halfords —Kilmarnock
- £11.05 - £12.91 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount
6d
Retail Customer Service Assistant - Nights
BP Retail —Glasgow
- Night shift
- Serving
- Café
- Annual leave
- Employee assistance programme
Customer Representative - Paisley
Nationwide Building Society —Paisley
- From £26,500 a year
- Full-time
- Banking
17h
Member Services Officer
Pollok Credit Union —Glasgow
- £16,900 - £23,660 a year
- Part-time
- Computer literacy
- Data entry
- Organisational skills
Quick apply
5d

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Customer Service Advisor

Capita -
Glasgow

Apply Now

Job details

Full-time
From £28,267.20 a year
10 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount

Qualifications

Pension
Customer service call handling
Inbound customer enquiry call handling
GCSE
Customer support
Customer interaction

Full job description

Location: Glasgow Skypark. Sky Park 1 | Level 2 | 8 Elliot Place, Glasgow, G3 8EP
Salary: £28,267.20 per annum
Contract Type: Permanent. Hybrid working contract. Training fully office based for 8 weeks.
Hours: 40 Hours a week, Monday – Friday shifts between 8am - 6pm. No weekend hours.

Capita is seeking Customer Service Advisors (2 roles available) to be part of our vibrant team, on a key Financial Services contract based in Glasgow.

You will be responsible for assisting customers with queries and general administration of their life and pensions account, with most contact being inbound telephone-based. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers.

The roles will be on a full time, permanent basis, working 40 hours per week with shifts between 8am to 6pm. We expect new team members to be office based full time for the first 8 weeks during training, then once competent, moving to a hybrid arrangement with weekly office visits and rest working from home.

Capita is an equal opportunity and disability confident employer.

Job title:

Customer Service Advisor

Job Description:

What will you deliver?

Answer inbound calls from customers regarding their life and pension policy.
Complete administration work from the call within service standards.
Ensure customer records are accurately maintained.
Communicate effectively both verbally and in writing.
Achieve targets to maintain productivity, quality, and contractual service level agreements.
Manage own workload effectively and prioritise accordingly to meet targets.
Accurately complete any quality / productivity documentation required.

What are we looking for?

Previous experience in a customer service role or similar customer focused role such as hospitality, retail etc.
A genuine passion for helping people and delivering excellent customer experience.
Proven literacy and numerical skills, ideally GCSE grade C (or equivalent) English and Maths.
Confident communicator with a professional and friendly manner.
Excellent listening skills and an ability to problem solve.
A fast learner with an attention to detail.
The ability to work under pressure and prioritise workload.
Someone who is punctual and reliable.

What can we offer you?

In this role, you will be given fantastic training and development for your career in financial services. You will also be given the following:

A starting salary of £28,267.20 per annum
Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more
23 days holiday (rising to 27 with service) with the opportunity to buy extra leave.
Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
You’ll be joining a large network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

About Capita Regulated Services

At Regulated Services, we’re transforming the world of life and pensions, and mortgage services. We’re delivering responsible and sustainable services, helping our clients to respond to changing market factors and adapt to the needs of their customers both now and in the future. Our teams work with clients across the UK and Worldwide, offering a range of services from end-to-end administration, digital technology and business support to lending, account and arrears management. Join us and discover better as you shape the future of regulated services.

What’s Next?

If this role is of interest to you, please click below to register, apply and track your progress! A member of our Resourcing Team will review your application and be in touch.

Equal Opportunities

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email [email protected] or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work .

Location:

Glasgow

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Apply Now

Refine Your Search

customer service representative jobs in beith, nay

Customer Service Advisor

Call Centre Agent

Customer Service Assistant - Largs

Customer Service Specialist (Luxury)

Customer Service Assistant (Bank) (15 posts)

Customer Service Assistant - Crosshouse, Kilmarnock

Customer Service Advisor (Zero Carbon Living)